Contact Pokémon HOME

Contact Pokémon HOME Support


Company Name:

About: Pokémon Company (株式会社ポケモン) is responsible for the licensing and marketing of the
Pokémon franchise and other ancillary businesses.

Headquarters: Tokyo, Tokyo, Japan.



Pokémon HOME Customer Service 👿🤬😡😠💢😤

Pokémon HOME Contact Information

Listed below are our top recommendations on how to get in contact with Pokémon HOME. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Pokémon HOME. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Get Pricing Info for The Pokemon Company
Contact The Pokemon Company! Or Contact Support
Need help using The Pokemon Company? Try their Help Center now!
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Read 3 Customer Service Reviews 😭😔💔

3.8 out of 5

stop trying to ruin pokemon?

2022-05-02

by Tomachuuu

This app is the worst pokemon scam in history up to this point, and makes me ashamed I even like playing pokemon. If they made an identical version of pokemon bank that worked for sword and shield then i would switch to that in a heartbeat. Even though it costs more than pokemon bank, this app is just so clunky and cheap, with annoying sorting systems and menus, awful repetitive music, and this super ugly light green color scheme. Trading is garbagey, and also why can’t there just be GTS in sword and shield?! Why?! Why can’t things just be like they were in the good old days of DS games when I started playing pokemon? You can’t even transfer every pokemon to sword and shield anyway, and it’s missing a lot of my favorite pokemon. Why does the pokemon company have to be so scummy sometimes but also so good sometimes? Will new pokemon snap be actually at least as good as the original, or be shallow and/or full of premium garbage? Will they ever make a brand new mystery dungeon game with every discovered pokemon up to this point? And will gen 9 come out this year, will they finally add a new pokemon type that balances out stupid steel type, will they finally create the first bug-type legendary pokemon (PLEASE), will they finally make all pokemon usable, and will they STOP TRYING TO TAKE SO MUCH OF PEOPLE’S MONEY FOR EVERY LITTLE THING? All this and more, coming soon in 2021.

GTS Needs More Options

2022-05-09

by InvertedApathy

I got this app because I’m planning to complete my SwSh pokédex and start shiny hunting, and I was hoping to find people who wanted to trade some version exclusives, along with a foreign Ditto for masuda method breeding. Joining the app, I was really disappointed. The process of transferring the pokes I wanted to offer was fairly simple (if a little clunky due to switching systems), but when it came time to find a trading partner... well. Even with “exclude people searching for legendaries/mythicals” turned on, the pages were flooded with people looking for one-available-per-game unbreedable pokemon like Poipole and the Tapu line. And almost the rest of the time, the pokemon requested was actually impossible like a level 1 Cinderace... or at the very least, it only looks like that, because the app only shows you a small handful of different trade offers with no way to view more offers. (This is also why I have low faith in putting up my own offer, because there’s no way for me to know if anyone is seeing it.) I would greatly appreciate more search filters you could apply when looking at the GTS, like a “only show offers I can fulfill” or an “exclude (x) pokemon”, or even just letting people view ALL offers if they fit the search criteria. If changes that improve the trading process are made I’ll change my review.

I lost everything

2022-05-16

by Navymn78

I downloaded the app with a lot of excitement after seeing the features they offer plus the ability to transfer my shiny collection into my pokemon sword game from ultra moon. I was able to successfully transfer about 80 Shiny Pokémon into my Pokémon sword game and the others were left behind as the game does not yet have the ability to hold the others. The day after paying for a year of premium I started experiencing issues with the app that started as my subscription having to be refreshed every time I open the app but was soon met with communication errors. I was not able to renew my subscription and lost about 74 Shiny Pokémon at first and only 30 were left behind. A few days of hoping for an update to fix this, an update came and I was locked out of the app by a constant communication error. I lost shiny Pokémon from the black and white games when I first learned of shiny hunting. I expanded my collection over a 10 year period and now because of their screw up I have now lost over 100 shiny Pokémon and have no way of even opening the app to find a way to fix it. Do not download this app until this problem is fixed I beg of you. If you value your Pokémon collection as much as I did, wait until these problems are fixed or else risk losing everything.


Have a Problem with Pokémon HOME? Report Issue




Why should I report an Issue with Pokémon HOME?

  1. Pulling issues faced by users like you is a good way to draw attention of Pokémon HOME to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pokémon HOME customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pokémon HOME.


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