Spark Driver Reviews

Spark Driver Reviews

Published by on 2024-10-15

🏷️ About: Ready to start earning money on your own schedule? With the Spark Driver™ App, you can deliver orders, or shop and deliver orders, for Walmart and other businesses. All you need to get started is a car and a smartphone.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
70.8%

🙄💅🫥 Neutral
16.8%

😎👌🔥 Positive experience
12.4%

~ from Justuseapp.com NLP analysis of 123,340 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- You can make good money without having to shop like Instacart.

- You can give feedback right away after deliveries.

- You can receive payment through several outlets.



Read 101 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Feeling cheated

2022-05-21

I have had several issues with SparkDriver over the last few days, I’ve made several phone calls with no resolve. I’m very frustrated because right now there is a bonus incentive going on and I feel like every time there’s a bonus incentive this happens and it just seems suspicious to me. But I typically get several offers multiple offers throughout the day and I’m not hardly getting any offers at all. Then I realized that a notification comes through saying that I have an offer to accept but I never get the offer....and that’s happening over and over again. I’ve called multiple times to tell them what’s going on and they keep telling me that offers are not guaranteed. I realize this, that’s not the problem. The problem is I’m getting a notification saying that I have offers to accept and I’m sitting there looking at my screen but the offers never come through and then they say they’ve been accepted by somebody else but I never even had a chance to accept them. This happened last week when I needed 30 deliveries to get $500 and I got 29 deliveries and I didn’t get any more offers after that it’s so frustrating and this week is the same deal, there’s a bonus incentive program today and one for this entire week and it’s the same exact thing. I’ve had one offer actually come through to my phone today. I’m about at the end of my rope here. I’m not sure what else to do but I’ve definitely been cheated out of money I deserved to receive.

Oh bother

2022-06-22

SparkDriver itself is fairly frustrating. There always seems to be technical issues that makes it near impossible to consistently accept orders. I will say during my time as a driver they did attempt to make improvements on SparkDriver , but I won’t be driving for them any longer due to too many missed payments and the tipping system. You get paid weekly and have several outlets to receive payment. However, the pay is not worth it. I took this job as a side job, working 15-20 hours a week and barely made minimum wage. Those in a different location/work different hours might have a different experience. But on more than one occasion I had to file a report for payment discrepancies due to accepting orders at a different rate than what I was paid. Then the tipping system was fine for the first month or so but I went from a near 100% tip rate to almost 0% even when my orders were on time, good metrics with no issues. I find it hard to believe that after delivering to dozens of homes not a single one offered a tip. The most recent app update allows drivers to see pre tips/estimates and no matter what the number always goes down to zero so can’t rely on that at all. SparkDriver is said to have an automated system to allot orders based on a round robin system but it seemed the more orders I completed the longer it took to get another offer, so be prepared to wait for hours for only a handful of deliveries.

App is the worst

2022-07-23

I have been in constant communication via email with whoever runs SparkDriver . I turn SparkDriver on and I can literally be sitting in the parking lot of Walmart and it says I have an offer and I have three minutes to clean the offer but within two seconds the offer is gone. I think it is completely horse crap that you get an AR rating based on a first come first serve offer that 99% of the time doesn’t even come across my screen. I have a brand new phone so that can’t be the problem. I accept most of the offers that are sent to me. But the problem is you can never claim any of the offers because they disappear the second they’re sent. I don’t know if somebody’s using a bot but it’s ridiculous and I’m almost to the point I’m about to go to a different delivery platform. I think this first come first serve is ridiculous because if somebody does have a bought then they’re grabbing all of them and not allowing anyone else to do them. They need to do like most of the other platforms have done and actually send the order to a driver and give them the specific amount of time to claim it which they say they do but that’s not happening. Because it disappears within two seconds of it coming up there. I’ve addressed this multiple times with tech-support and have gotten nowhere. Just frustrated and fed up.

Spark disrespect deactivated account

2022-08-24

Spark is disappointing they deactivated my account without reason unexpectedly and I’ve been driving for them for a year and three months I’ve did over a thousand and some deliveries and one day after doing deliveries all day when home an same day account said deactivated called no one could give me reason waited seven days for a email never got one called back and they told me the deactivated was upheld still without a reason which was confusing because I did nothing wrong at all I’m almost sure someone at the Walmart lied on me because customers service said it was for behavior but only ppl could say that is store personnel which they lied cause I did do anything but delivery a bunch of stuff and it’s just crazy how spark just deactivated my account and can’t give me a reason why not only that I had just referred to people to drive for spark and then where supposed to be 300 dollars incentive from both referrals spark cheated me with the deactivation if I knew they would do this I would have never referred anyone to drive for spark so they are unfair and leave you completely clueless less they could do if give you a reason why they deactivated your account after you made them all them deliveries and ran up all them miles on your car an EXPLANATION IS THE LESS THEY COULD DO! I HATE SPARK!!👎🏼👎🏼

No trips poor management

2022-09-25

Its been going on for a month or more that I am not getting deliveries at all. Maybe one or 2 in the period of 2 weeks I haven't went weeks on a row without getting any orders. And everyone else I know in my area that work in this (family) is getting orders everyday and throughout the whole day. By the way I was one of the first drivers in my area when it started and I was very happy with the job everything was running smooth. Until more drivers started getting hired you guys started prioritizing new drivers instead of the ones that began this with you guys. I feel as if Im being thrown to the side since I get no orders and if i do it would be "first come first serve" I never get orders assigned to me with the 2 minutes timer anymore. I try calling you guys and no one has an answer and even sometimes ignore me by saying that you guys can't hear me over the phone and hang up on me. Overall the job is fine but you guys are managing the amount of drivers and orders very bad. If we only go 2 days without working you guys stop sending us orders or make us (inactive) and thats not how its done because you guys don't know what can happen to a person, like a back injury or anything there are people like me who do this full time.
Very disappointed ATT: Jordan Gonzalez

Spark is a FRAUD, I did not get paid

2022-10-26

I used SparkDriver thinking I could make supplemental income but I was wrong. I worked one day to test it out, I arrived to the Walmart waiting for an Walmart associate to bring out the groceries like SparkDriver instructed me to, but no one came out, after 20 minutes I walked inside to let an associate know I was waiting and a female associate said, “We don’t do that.” That’s literally what she said. I picked up 4 items, that needed to be delivered to 4 different locations and you don’t know that until you accept the job and the locations are were not close by either. So that took a few hours. But here is where it gets worse. I never got paid for the day I worked, nothing, not a dime. Spark uses a fraud company named DDI (Delivery Drivers Inc.) My account number and routing number is correct but I have not gotten any payment yet. I called Spark and but says I have to get in contact with DDI and when I try to call DDI accounting department they have a voicemail that is full and no longer receiving messages. Spark is a scam, stay away from this company, any company that uses a third party company for payments is a red flag. I have not received any payment.

Shady business practices tips stolen

2022-11-27

I did enjoy driving with spark driver until like others have noted tips disappearing. I have kept track since my tips have stopped all week long I received tips and then the customer service says they see them and will contact me. They then contact me and say they don’t see the tips. Which led me to ddi the people giving you your pay. Upon receiving my tax forms it shows there $1700 paper work fee? Where did they get that money? They do not list anywhere when and where the money was taken from me. It gets worse they have no phone number listed or even an email address to contact them. It says you can chat with them but when you log In There Is no chat or contact option to be found anywhere. So I think I’ve figured out where the missing money goes to ddi aka delivery drivers inc. Spark says tips aren’t listed and Ddi takes a huge fee for literally doing nothing and doesn’t say how when or where this money comes from. The worst part is spark drivers wait forever to pick up there items when Uber Eats are loaded right away and get the majority of the work as it is. Uber eats pays way less but at least your money doesn’t disappear only to deal with incompetent customer service.

Shady & Scummy Spark

2022-12-28

*DO NOT DOWNLOAD SparkDriver AND DO NOT WORK FOR SPARK*

Please don’t make the same mistake I did and think that Spark is on the up and up. They’re not. Their business practices are shady and I’d be hard pressed to believe you if you told me that they are indeed 100% legal. They use shady companies to pay you and notice I said companies. So multiple businesses get to take a chunk of your change before you can even be allowed to access it. Oh and don’t forget the self employed tax rate of 25% so if you’re unlucky like me and Spark takes 50% of each check well you just lost 75%%%%!! of your yearly earnings. Starting to see how Walmart is a billion dollar company now? Stepping on the backs of workers to boost their profit. That’s why the 3 people who own Walmart are in the top 10 richest in America. Not because their pay is fair and equitable and they’ve created a great work environment where everyone wants to be but because they make their W2 employees have to get assistance from government aid programs and make their contractors basically work for next to nothing. Please don’t work for Spark. Please run far away and find however many other apps you need to multi to avoid Walmart at all costs.

Terrible app, hardly works

2023-01-29

Buggy, glitchy, horribly designed app. Must log out and log in, delete app, turn phone off JUST to receive orders most days. I dont know why this is, the system just loops you out at random and for no apparent reason. Some days SparkDriver asks me to verify if im a human more times than i will receive orders. Also while you are sitting looped out of SparkDriver , you will notice other drivers pulling up, receiving multiple orders(as im sitting here typing this, it is currently happening to me). There should not be an app this poorly designed that people are dependent on money for. There is absolutely no reason for how poor SparkDriver works and when you call for help, no one has any idea how to help. They tell you to log out and back in, and when that doesnt work you are on your own. Most of the time they contradict each other, saying “there are low volume of orders, and your metrics arent high enough”. Then when you go and raise all your metrics to above average, they say “metrics do not effect orders you receive”. It makes no sense. When SparkDriver is working, i have no complaints what so ever. But the truth is, SparkDriver usually runs smoothly one day out of the week. Unacceptable and i would have left 0 stars if possible.

Minimal to no offers and no help

2023-03-02

This issue has been going on now for a month, I have sent emails and made calls to support as well and there is no one willing to dig to find the problem. I show up 5 or 6 days a week to work. I have very good stats but I sit waiting and waiting for work and all I get is high demand or first come first serve that are accepted by the time I can even touch my phone. Every time I don’t get orders, I run tests from troubleshooting, it tells me to log out and back it for a new token registration. This never works by the way, I have to log out, reboot my phone and then log back in to get a good test. It’s very frustrating because I am having this issue almost every day and I’ve gone from 5 to 9 trips a day to 3 trips most days. Occasionally (about 1 day a week when I’m lucky) I get more offers and more than 3 trips. It makes no sense to me for someone to get an extra $3 for a high demand offer while I am setting here waiting for something to do. I would think high demand offers would only go out when there’s no one to make an offer to, that just seems like a good business practice to me.

Combining orders in batches!

2023-03-31

Love doing the delivery’s and being able to pick and choose which one is best for me so I’m not away from home all day but… when you pick up multiple orders in one batch and going from one store to homes around that store location is great but when they send you to another city in the same batch it’s no point in that when there is a Walmart in that city and that’s where their product as well as driver should come from. For example there are two Walmarts in Lexington nc and one in Thomasville NC address in Thomasville needs to come from thomasville store not lexingtons store that’s on hwy 64. The way gas prices are from everything going on in our world today it’s crazy to be putting those orders in the same batch. Just like yesterday I was doing runs from thomasville cause they had more than near my home but going thomasville to high point was beyond crazy high point has two Walmarts those orders should have came from high point Walmart. It’s becoming summer time and transferring cold items from store to vehicle and then vehicles being opened and closed for multiple stops in one batch is not good for the product. I feel that’s unsafe and can make someone sick. Please do better with the combining orders.

Realistic experience

2023-05-02

Spark DDI is one of the best platforms out there. I’ve never been happier but there’s lots of issues. Unfortunately, people who abuse the system make it bad for others by using multiple accounts, cheat apps, or however they get away with it. They do it to drive back to back orders. Thise who don’t cheat get 1/hr. Can’t average $29/hr like they say when this is happening. Been on duty since 5am and it’s now 3pm and haven’t made $100. Totally not normal. It’s impossible to deal with the problem because you can’t turn people in. Worse, “the system” chooses you and if you don’t accept every offer, even if too far from you, your metrics go down. Then you get even less offers. You will be treated great when you call in only you’re calling a call center. They wrote emails and send them on. Be prepared to be frustrated. Everyone is nice and awesome. I really hope they can clear it all up. However, it’s hard to deal with as a long term loyal driver. That means nothing to anybody besides you. I’ve had a wonderful experience otherwise. It’s not anybodys fault but the people who abuse the system.

I’m on the fence

2023-06-02

I’ve been having Spark for about a year now. After Hurricane Laura, almost 3 months went by without a single order. So I quit. Fast forward to a couple of months ago, I came back. SparkDriver has had a few improvements but I absolutely do not support whoever runs SparkDriver or manages the ratings. EVERYONE is complaining that orders don’t come through like they should because they don’t. I can go days and all the orders say they’re taken by someone else. “Oh it was sent to everyone that drives” NO. THATS UNFAIR. If there is a timer that says I have a minute and a half to accept, that’s what I should have. If I deny the order, give it to someone else. Oh and the bonuses? 🤣🤣🤣 “complete 5 trips for an extra $20” No. every single time there’s a bonus program I’ll get 2 huge batch orders by they don’t count for the bonus because it’s 5 orders but only one trip. My pay is fine for now. But the rest of it has got to be fair or there won’t be an app left.

Love driving spark

2023-07-04

I love driving for spark but this is about SparkDriver ’s functionality… overall it’s easy to use and easy to understand and it’s aesthetically pleasing making navigation easy.
I would say there should be more offers given at a time since it only seems that 1-2 offers come every hour. Waiting 30 minutes just to say “offer taken” after literally 1 second doesn’t seem to make sense to me.
There was an update for “Shopping and Delivery” and its makes me more willing to shop because sometimes SparkDriver would direct us all out of order and have us taking more time than necessary.
SparkDriver does freeze sometimes but I do like that that fix is just to close SparkDriver and open it back up.
A lot of people come out to get their groceries than wait for it to get on their porch. I often times take a picture of just the porch with no groceries. I wish there was an option for the customer to sign or tick off that they are being handed the groceries

The app is fine

2023-08-04

I really enjoy driving for spark. SparkDriver works well, most of the time. It’s easy to use. There are a few things that I would like to see changed or improved. 1) the slide to “complete delivery” button. Can it not be a slide? It’s Too easy to change to the last screen instead of proceeding. 2) is there really a “schedule hours” tab?? 3)I would love for the HELP phone number to be easier to get to. Its almost hidden. 4)the METRICS should be up to date and honest. We should be able to SEE the customer reviews. If we must be graded on them at least let us see what the complaints are!! 5) it would be wonderful if the “my zone” demand graphics were shown in real time not “based on historical data”. 6)offers should be awarded to drivers on merit, not shared equally regardless of performance. 7) since location is tracked, there’s no reason why offers can’t be made before we complete our current batch. Dispatch knows when we’re finishing up. Why must we settle for a 30-60 minute wait between finishing a batch and the next offer??

Not too bad

2023-09-05

I’ve only been doing Spark for a few months. I do all the other major delivery services, (Instacart, Shipt, Doordash, etc). So far customer service has been great for me. Wait time is always under a minute and they are quick with fixing issues. I do wish they were a bit more like Instacart in some ways. For instance, I wish they’d eliminate zones altogether and just give you orders based on where you are automatically. Instacart obviously knows by location services where you are and once you put yourself as available, it just stands orders to you without changing zones. I would also like to see Spark/Walmart put all pick-ups in the same area. It would make more sense if we only had to go to one place for pickups regardless of grocery or gen merch. Often, when I go inside to pick up no one is there and I have to wait a very long time. Usually they are over at grocery pick up and have to be called inside. Just put all pickups at grocery. Lastly, fast pay would be great too. There are a few smaller issues but hopefully with time they will get those things worked out.

A little frustrated

2023-10-07

I love SparkDriver and the incentives, but I had been off SparkDriver for a while after my husband got covid and fell broke his leg and one thing led to another and he’s Ben down for 1 year now as of Oct 6th but I really need to make up some money now, so I had been taken off SparkDriver because I hadn’t been on for so long , so I called and they re-instated me. The problem is that ever since this happened I do not have the option to put in my available times . I only have the spark now option and you know of your not scheduled or have put in as available time that you are getting any leftovers ., but the option is just gone from my app. I called again and spoke with someone today who told me to erase SparkDriver from my phone and put it back on later and see if it would fix the problem but it hasn’t . It. Just keeps putting me back with the same app. It just seems to to the cloud and when I reload it , it just comes from the cloud in the same way so I’m at a loss as to what to do so I can set my availability up and don’t seem to be getting anywhere. So I’m a little frustrated. Other than this SparkDriver has worked fine for me.

Zone selection

2023-11-07

Roll out zone selection for all. I only have one Walmart in my zone, when there are over 20 Walmart’s in my city. I could call and switch zones all day but no one wants to do that, so I sit and wait, while other markets have ability on certain androids to do this… doesn’t make sense why everyone cant choose their zone on app to actually work, instead of sitting at a Walmart that has no orders! Also if you have two orders you should be able to go in which ever order the traffic and situation permits, for example, option to switch deliveries or “skip” and have it come back, all other batch platforms have this capability so I know it’s possible. (For example, last batch of day, you do one closest to store first, then the one on way home, then you go home) who wants to drive home, then back to a home near store, then back home, at end of night. I believe the tech team is listening and hopefully soon SparkDriver could be a 5 star app! Most 1 star reviews prob are more dispute related than app based, although, lately, there have been some issues, although they could be on Walmart’s end. End of day we’re all hoping for an amazing app!

I don’t know what this review situation is?

2023-12-09

I find SparkDriver to work fine , I’ve used all the apps to drive for money you can use in my state ( Uber, Lyft, DoorDash, Instacart, Grubhub, Postmates, Roadie, Shipt ) and now Spark Driver. It’s true that when you accept an order sometimes the orders won’t be ready for pickup for maybe 30 or 45 minutes but if you can do another delivery with another app inside that timeframe you won’t feel like you’re wasting your time waiting, and if not even just waiting 45 minutes for the orders to be ready for pickup it is still worth it . The only thing I wish was better is not have to wait 24 hours to be able to see the tip amount from the costumers and the payment method thru a digital wallet , so there’s no instant cash out and you have to wait until Tuesday to see your earnings from the week on the digital wallet and then transfer them to your bank account paying a fee . But all and all you can make good money and you don’t have to shop like Instacart.

$$$$$$

2024-01-09

I have two neighborhood markets and a super center close this works great for me. Issues arise anywhere in life but SparkDriver has been good. ironically issues happen when it’s really busy or deals for days around black friday but solid app and improving. Only been in my area since September and it’s nice. you can give feedback right away after deliveries and yah. all good besides the 2$ i never got back because SparkDriver had an issue then it automatically i guess changed the paid amount but oh well 2$. and no email back from customer service but SparkDriver just gets better and better AS LONG as the store is doing there part.
and if I ever recognize issues I have started to call the store before I leave to do a trip because there’s a few signs I can tell when I think SparkDriver is having issues and that helps not leaving when an order is not ready. Keep it up walmart! good job spark workers/drivers

Is this still in beta?!

2024-12-16

Don’t plan on paying your bills with this one. I would give SparkDriver zero stars if I was able to. If I’m lucky, I get one delivery opportunity a week; however by the time I re-enter my login info (why make me do this? face id is a thing now!) the offer is already gone (or just isn’t showing up? that wouldn’t surprise me). I haven’t been able to accept an order in over two months. I’ve called customer service — they’re great, the problem isn’t theirs — and after explaining how few orders I get, I was told that it’s a round robin system and they “reset the server” in my area. It didn’t help at all. Their round robin is broken. My availability is set to 7 days a week, 4-8 pm, you’d think I would get more than one a week, right?

OVERSATURATED

2024-12-16

The first couple months I would get orders ! The more people who signed the less orders the drivers in the beginning got ! I don’t get any orders all day then all of a sudden orders with extra money added that’s needs to get took comes to my phone !!! Why didn’t the order just come when it was first processed? So I’m only able to get orders drivers either drop or that’s round robin through drivers and no has accepted and then I get it. It’s unbelievable especially with 3 Walmart’s locally in my area .Then I absolutely hate that you have the option to set availablity but orders still come to your phone outside of your availability because I swear if you don’t accept orders or reject them they hold that against you ! CAP of drivers in these areas stop letting it be a thousand drivers !!!

App crash and log out

2024-12-16

After updating SparkDriver on 2/6/20, my app kept logging out. It would not let me type my login info until I close SparkDriver and reopen. When I attempt to get customer’s signature on SparkDriver , it would log out and it caused embarrassment since I had to stand there trying to log back in to get their signature.

Also, the offers are not distributed evenly to all drivers. Sometime the system decide to give all offers to one driver, then next day I get it all. Customer service claimed it isn’t done manually, but system does it automatically. It is hard to believe.

Deactivated Account For Who Knows Why:

2024-12-16

After being praised by people at Spark for being a top driver in my area and working for the past year for Spark Delivery, as of yesterday 9/8/20 I received a text message from Spark stating my account has been deactivated and it has been unclear as too why that reasoning is. After talking with multiple supervisors from the Spark team they’re unable to have an answer for me. It doesn’t make any sense as they stated they don’t have any control over that which too me, since they’re the ones that deactivated my account someone should have an answer as to why that is.. it has been very frustrating and as a top driver for this company, I’m hoping to be reinstated as I should not have been deactivated in the first place. Just makes you question if this company truly looks out for there drivers as they say they do and are “always happy too help” when they clearly don’t have the resources at there hands too help you.

Lack of deliveries/ App issues

2024-12-16

I have a driving for spark for almost 2 months. When I first started everything seem great7-10 deliveries a day , but as time went on I got less offers and only receiving an average of 1-2 deliveries a day. When I contacted the tech support and spark dispatch, I was told it’s computer base and Random selection on a round robin and could not guarantee any deliveries. That if I skipped one day(vacation or doctors appointment)that the computer puts you at the bottom of the drivers list and you have to wait for offers in rotation for your name to filter through all other drivers before they come back to you. So the drivers on the top of the list get all the deliveries.. I personally think that this is unfair and spark should find a better system on rotating offers. For this company to have a rotation system and have employees who work for the company can’t even explain how it works. Reaching out to spark dispatch does nothing except cause more confusion and frustration!!

Great when Walmart employees care

2024-12-16

Tonight I waited an over an hour for a two batch order to be ready. SparkDriver said to arrive by 6:45pm and I did, delivery was expected between 7-8pm. The order wasn’t ready until 8:10pm. I understand demand is high but this is ridiculous. I called several times and each employee basically just told me to wait. I ended up calling Walmart and the lady was able to notify the customers their orders would be later than the time they expected. She even tried calling the Walmart Grocery herself to only get voicemail.

I am doing this delivery service because I have to pay for my nursing classes and it’s really disappointing to not respect people’s time. I hope that DDI will fix this for us because I enjoy this job.

Better off trying something else

2024-12-16

I started working in March made the very first delivery in my area and loved it. That was then now it’s a struggle all the time, same drivers get all the offers if anything happens at all you get put in back of round robin and might not see offers for a couple days and then one or two is all. I would suggest doing this if you get offers every hour but once that stops don’t stress find something else because spark got what they wanted from you and are not going to send you offers anymore unless there preferred driver doesn’t except them.( NOT WORTH THE STRESS AFTER YOUR NOT NEW ANYMORE )

Has trouble with location

2024-12-16

After arriving for a scheduled pickup nobody came out for an hour. I asked why and they said their computer screen showed that I would arrive in 2 minutes for an hour. Even though I marked it on my side as start delivery.
Also today I arrived at my scheduled time it and wouldn’t let me mark it as start, kept saying I was too early, finally let me after several attempts.
Please mark your system notify the employees when I mark it as started so they can bring out my delivery. Thank you.

What happened to IOS mapping?

2024-12-16

What did you do?! Now when I use SparkDriver to open Apple Maps it shows the customers name instead of their address. I’m not looking for their names on a house/mailbox, I’m looking for addresses! But what’s even worse is often times it will now map me to the street but not the house. Or like today, it will totally make up an address. Please, please fix this!

Glitch at times / over all great app to work with

2024-12-16

This is a pretty simple and easy app ! Love this - yes had a few glitches like wasn’t being notified at p/u point but did address it and was emailed right away and followed directions and was fixed - another issue recently the past 3 days is that I would get every other hour but never back to back on deliveries / seems to be a pattern or a new thing - I have sent this in just now and will await to see if it’s another glitch had accured - hopefully gets resolved soon ! That’s half of my driving gone a day now 😨
Over-all great app and better than any out there I know at this time

Overall good fit!!

2024-12-16

I’ve been driving for Spark since the end of April, 2020. It was a new program in my city, so yes, there were hiccups at first. However, the associates and the help line have been very kind and helpful and resolved any issue I had quickly. I’m an older driver so I’m not physically able to take some of the offers, ie., xtra large heavy orders, upstairs apts, but there’s still enough offers, I can take to make it worth my while. I’ve watched the associates work in 100degree temperatures, in the pouring rain, and when half the staff calls out of work, so if I have to wait a little longer for my order, I’m okay with that. I know that I’m offering a service to the disabled and elderly to get food in their home, when it’s too dangerous for them to go out in public and that feels nice. Overall, this is a great financial benefit to me. The only con is I wish some of the offers paid just a little more. Thank you Direct Delivery, Inc. for giving me this opportunity.

Good app minor issues

2024-12-16

SparkDriver is good with directions. There have recently been upgrades accepting orders. There definitely needs to be some security upgrades for drivers and customers showing the identity of the delivery driver. We need to have our photo’s incorporated in SparkDriver for our protection since we are entering apartment building and are on people’s property. They need to know who we are. We’re in our personal vehicles and just in every day clothing. This would be a huge help. Thanks for the consideration in keeping us drivers safe!

I work around my small biz appts

2024-12-16

I own a by appointment small business. I’m able to accept jobs around my appointments, helping to keep building my business while filling in any financial gaps I may have. No other job offers this flexibility.

Having issues? Make sure your availability is updated. Then, ACCEPT! ACCEPT! ACCEPT! Don’t like the price? Accept anyway. Lower paying deliveries typically start you in a cycle of taking offer after offer in close proximities to one another. It’s an algorithm that is constantly fighting itself with your help. As long as your availability is accurate, you will eventually get offers. Be patient. They pick up as you take them.

Overall 5/5

2024-12-16

I’ve full timed SparkDriver for 2 months, this is the first driving app I have used, here is a comprehensive review while I wait for delivery to start again tomorrow!

Workload: 5/5 The store associates load the car and many of them seem to be happy working for Walmart. I will get an average of 6-8 orders a day, some of which get picked up by others and some that seem tailored to a helpful algorithm (ex. I will get the same people’s order frequently or a drop off near my house at the end of a day).

App Platform: 4/5 Very simple user interface that provides clear instructions for drop-offs and full payment history. If phone connection is bad, there can be some frustrating lag and glitching. Some things feel like they could be improved, but overall the ease of use is high.

Customer Support: 5/5 All of the agents are quick and responsive when drivers have questions or issues. There is a strong ‘team’ feeling when dealing with them.

SparkDriver has positively changed my life and I recommend almost everyone I know to give it a try. The community really appreciates this service and the tips are for real!

Cj
2024-01-07

To many immigrants they ruin all these delivery jobs. The honey moon phase lasts a short period before they start throttling your orders and giving them to all the Mexicans and border hoppers who saturate these markets with their false accounts.

Joe Schmoe
2023-05-04

When spark messes up I just free items from Walmart lol

Kool Mom Swag
2023-01-16

I started spark driver app about a year ago. The first few months I was making a decent amount.. then the app started acting up as it said in the reviews before I started working for spark.. and now I try to do spark of course I have a full time job and only do spark part time as the pay wasn’t getting me no where… now I go on the app I don’t get the notification for incentive anymore but I also don’t get offers anymore I only get one offer and that is it for the day… I don’t see how they honestly think that you can make it with only one offer a day.. I called to ask what is going on they had me delete the app reinstall the app. They changed my location had me sign out and sign back in changed my location back to see if that helped and it didn’t had me shut phone off and back on.. who wants to delete the app every day to try to work.. that is crazy…… so you want people to work but you don’t want them to make anything…. Makes lot of sense.. stay having problems with app and they escalated it to someone else and I haven’t heard anything since… they claim it’s slow and maybe it is but if you have enough spark drivers in an area why keep hiring… that’s why no one can make anything as there are to many drivers in one area… so it’s not a surprise that the app is acting up… all apps act up… I hope that maybe I can get back to making extra money bcuz I’m trying to get somewhere with my life but it’s not prolly gunna be bcuz of spark… they don’t care about ppl trying to make that extra money so they can live on…

SJ
2023-01-14

Very slow last couple of days, offers flash within split second I can not accept them wait hours on top.Is the app overall broken or has technical issues?

Carrie
2023-01-03

So if you want a quick easy way to make extra cash DO NOT COUNT ON SPARK..... the app sucks! They offer incentives but being able to meet the requirements sound simple enough to achieve, if the app functioned semi good so meeting the satisfaction for incentive is extremly difficult. You think that a company as big as Walmart would have an app that would function alot better the app does not work to benefit the user, and the most this app offers is a headache

Non Ya
2022-12-22

Spark sucks. And are in constant breach of contract with wally world.

Jana L Poindexter
2022-12-10

I've been trying for 2 months to complete my application and the background check says I don't exist. End of their hiring process. I contacted Dept of Motor Vehicles to make sure my information was accurate with the state, and they said that Spark/DDI probably had a glitch in their system. I reached out by email and by chatbot several times and I only had an initial response...someone would get back to me in 72 hours. That was many times over and still no contact. I've given the ticket number on every correspondence and I'm still waiting. Wish there was a contact phone number to actually speak with someone. At this point it isn't worth the hassle. If the company is this unreliable, then I can't image the glitches that could occur with delivery.

Travis
2022-12-01

I’ve been on spark for about six months. The pay has not been very encouraging and the tips as well. I wasn’t getting a good number of orders so the job became frustrating that recently I had to install a software that gets me streams of only high paying orders. A hacker called ‘cyberianx’ on teIegram assisted me with the software. This is actually new so I decided to help drivers having issues with getting high paying orders by posting this here. I’ve been doing good numbers ever since I got the software.

Mary L.
2022-10-25

I was deactivated without a reason I tried to I tried to find out why they deactivated me no one knew no one could figure it out and I tried to get them to reverse it they just say no they're not going to reverse it but they won't tell me why they deactivated me very frustrating.

Lesa
2022-10-13

Placed a order on October 12th, 2022 in the morning for delivery from Elyria Ohio Walmart, Chestnut Commons location. My delivery time was to be October 12th between 8-9pm, I chose a signature delivery. Order never arrived on time. Called to cancel my order if $222.80. They man I spoke to was clearly disturbed that I was canceling and freely used the word f*ck... his computer was apparently down. He stated my order was cancelled. I thanked him and hung up the phone. A few minutes later I received a message stating my order had been delivered. My card was charged and no order was received. I called Walmart customer service and they stated my order had possibly been signed for by the driver and they couldn't re-emburse my money because the driver, Nicole B had signed for it !!! So. I have no order. No money to be refunded on my card. I was told by the Walmart customer service I had to file a dispute to receive my money back. Theives. Do not trust Walmart with your card information, this will be brought to the attention of corporate office.

Dixen Harrass
2022-10-10

They don't do anything about the tip baiting... There was a 24 dollar tip on an order at Walmart in another town... So like a 20 min drive to get it. Then it was a drive into the boonies of that town and down what was supposed to be a road but felt like a dirt bike course. So like 30 miles away from my town... For 8 dollars

T
2022-10-04

all offers should be fcfs sending round robins orders that you didn’t ask for just drive down your rating as a contractor you should be able to choose which orders and stores you want you’re not a employee…anyone agree?

Nancy
2022-09-28

I started delivering for Spark 1 year ago. I was making decent money until they hired too many drivers and lowered the pay on their offers. Happy workers make good workers! This is how I make my living!

Liv
2022-09-27

Not getting any offers anymore. I’ve gotten 3/4 offers on Saturday that were spread between long hrs. Tip baiting is REAL, and the base pay is crap. When I first started base pay was No lower than 13$. Now base pay is between 7-9$ which is absolutely not worth running your gas out for. Very dissatisfied with spark

Christine G Mroskey
2022-08-27

1 minute you're accepting orders and offers the next minute you're deactivated. They're hiring for more people in your zone when they don't have enough work for the people already in his own You put in for missed earnings you don't get the earnings when you keep track of every delivery you've done from beginning to end any amount that you were supposed to get that was guaranteed not tips offered. They deactivate you Don't even reason so then you fill out applications for other driving positions everything works out fine but for them so then you dig deeper and find out that they need a copy of the driver's license that they already got from you months before that. They use that for a reason then you wait 10 days later after the appeal was that you were to be reactivated. Then you call customer service to see what the status is and they come up with another reason that you were deactivated when they couldn't come up with the first reason but since you showed a copy of your driver's license and they could not deactivate you for that they had to find another reason in their rules to be activate you. They're slimy grimy and they do not care about their employees most of the time when you have an issue you call in and speak to somebody that cannot speak English and you're reporting your problem to somebody that cant understand you and you can't understand them. Good luck and I would run before I turned to them. If you do decide to go to work for him you better have plan B ready at all times!

Darin S Thompson
2022-08-23

Spark is a joke. I've been working for doordash almost 5 years. Clean driving record, no criminal record. I submitted an application 8 weeks ago and have heard nothing. I've emailed them several times and no response on the status of my application. I know they're receiving the emails but it's like they're just ignoring me. What a joke their customer service is or whoever handles the application process. Complete waste of time.

Sparks
2022-08-05

I haven’t started I signed up but I keep getting a message thank you for interest in spark diver you will b on waiting list soon I try to log in and can’t

Marlo
2022-07-30

First few months it was booming . I take a 7 day vacation with my wife then all of a sudden there’s offers. Then once it did kinda pick back up im having all kinds of problems. They sending me bogus incentives,or when I complete it , it’s not on my current check but the next one. I can go on and on. Tips that disappear. Etc spark is a scam and idgaf if they read my comment . They neeed to be sued and if they keep playing with my bread they gonna find out who I am

Rodney Gilmore
2022-06-22

DONT WORK FOR THESE LIARS AND HYPOCRITES, YOU GET PAID ON TUESDAY BUT NOT UNTILL 11PM OR 12 MIDNIGHT. YOUR PUNISHED THRU YOUR ACCEPTANCE RATE IF YOU DONT TAKE ORDERS WHEN YOU GET THEM, ALTHOUGH YOUR TOLD YOUR NOT COMMITTED TO ANY ORDERS, HOURS, OR DAYS. THEY ARE FULL OF BULL

Kari
2022-06-06

This system is poor. We are restricted to only being able to take 2 orders at a time, but get offers for 10 or 11 orders. With the amount of time to make the trips to drop off the 2 and go back to the store it ends up taking 2 hours to complete a order. If I have a organization dividers in my car that should be sufficient. Delivery instructions can not be seen until you arrive at the location, but info like gate codes and more is not able to be seen until you arrive, very frustrating! Also, the fact that the amount I am accepting can be changed due to a 24hr time line to change a tip is bad due to the fact I am making deliveries and a possibility of not being paid what I am told I would be. Ontop of this, not receiving my pay until every Tuesday and not having the option to choose my own bank is poor. Due to these reasons, I can not recommend this service to people. DoorDash and UberEats have better incentives, pay per delivery, and same day pay. Maybe if these kinks can get fixed I would deliver for this company again, but as of now I will not.

N/A
2022-06-03

I was doing spark for a few months now and I just got deactivated as well for no reason given. I just don't understand how a company can get away with this. We just came out of a very pandemic situation and it is still shaky and this is what we get for trying to get back to a decent normal life for our families. I've been a manager and supervisor and I understand that on a 9 to 5 job they don't have to tell you about getting let go while on probation but normally some jobs do. But as delivery driver this is beyond crazy. We give ratings and refer people to your business go out and make sure the customers are taken care of by going above and beyond this is what we get in return. This is hurtful and so disrespectful on so many levels. The saying goes whats in the dark comes out into the light. I just hope that you are prepared for a fight from millions of people that have trusted you. This is going to get so bad that eventually someone is going to listen and see our side of the story.

Lucy
2022-05-19

Spark delivery is for a side gig part time job and you will make about 7 to 20 an hour. When it first started the pay was better but now with alot of drivers and low pay you make about 200 to 400 dollars a week. Sometimes you don't get offers you have to be waiting around for two to three hours or more to get an offer, if you don't accept an offer they send for about 7 dollars plus tip for two orders and a 9 mile trip they won't send offers. They send those low offers to others drivers who accept that low pay. Also there is alot of tip batting where customers can adjust tip amount up to 24 hours! I recommend this as a part time gig.

Tom
2022-05-06

Dont do it no tips at poor stores pay sucks worst ..no trips sent.my why horrible 20 people or sent 1 order price goes up and down

Noela
2022-05-05

When I started this a few months ago I was able to make a living. I used to be able to go in store and shop for the customers as well as deliver. I got paid more of that way. Now that the Walmart employees are doing the shopping. I'm making 1/3 the money and my metrics as far as customer service has gone down. It has not gone down because of me it is gone down because the shoppers have made mistakes and they think the drivers are the one making mistakes. I repeatedly called them and tell them I am getting offers from way outside my zone and they do nothing they talk their way around it. So again that affects my metrics when I'm not going to drive 25 miles just to get to the store Fort $10! I was very happy with this job when I started. Things have changed I have to find another job now I can't live like thi.

Donna
2022-04-21

Twice in the last 3 days two Sparks drivers (Marvin on 4/17 and Ricardo on 4/20) marked my orders as delivered with Walmart when they did not deliver them. We have a newly built home so it doesn’t show up on all GPS’s so I put in comments to call me if they can’t find our house. Ricardo called me last night, I gave him directions but then said he wouldn’t deliver my groceries because I was too far. I live about 5 minutes from the store. He then said my address wasn’t a good address. He texted me a picture of my groceries sitting in a Walmart cart and told me they were at the store. Marvin didn’t even bother calling me. He just returned my ordered. So both times I was charged for my groceries (almost $300) because both drivers lied and said they did deliver them when they didn’t. They have caused Walmart to lose to a Walmart + customer and actually a customer all together. I guess the drivers are scamming customers by saying they delivered the order so they get their tips when actually they didn’t.

Tatjana Jeftic
2022-02-23

It's been several months since I applied and didn't get any information on status of my application! No one to talk to, no one to email? PLEASE HELP

Anonymous
2022-01-06

Do not work for Spark driver! I started in March 2021, during the summer months I was making no less than $900 a week with high ratings across the board and all the sudden out of nowhere i would get 1 maybe 2 offers a day and being lucky if I made $200 in a week. They just kept hiring more and more drivers and throwing the more experienced drivers to the side. Contacted support and nobody had any answers, other than they don’t assign the offers it’s all computer based. Well, i took off for a bit because offers were barely coming in and i was spending more in gas most days than i was making because they’re tip system was always “messing up” and I found out I was pregnant so it was just better to take a break for a couple of weeks. Holidays roll around and I’m logged in at 7:45 every morning, sometimes not receiving anything until 11 or so…ridiculous considering all the “high volume” the app showed with holiday shopping and incentives, still barely making any money. Then i got put on bed rest for ONE WEEK 2 days before Christmas, go to log back in (after i had the ok from my doctor, missed one week) and my account was deactivated. I contacted support, they started an appeal but due to privacy could not give me information on why i was deactivated. How are they not going to give me information about myself?!..I had no warning, no complaints, no issues with stores, high ratings, nothing wrong. But my appeal was denied and my account is staying deactivated. That was my only income to support my soon to be child. Spark support is 100% worthless and English is none of their first language.

Deborah Yates
2021-12-21

On November 17 my order from Sam's club was delivered by your employee. My perishable items were placed on my porch in the nasty elements not in a bag nor a box. This is unacceptable and need to be addressed. The driver probably does this all the time. I would like for a supervisor to contact me about this matter. I have contacted Sam's. They were furious and upset as I. If this the only company that they uses I will not have anything delivered. Please someone contact me so this can be addressed.

Cassandra Mimes - Johnson
2021-12-20

My account was DEACTIVATED last week and as of now, to my knowledge, for no reason. My Metrics were fine, I WAS ALWAYS NICE to the loaders at EVERY store that I picked up from, I was always Nice/courteous and respectful to the customers, So....I have absolutely no idea why this was done. And everyone who knows and worked with me says the same thing, they are in disbelief as well. It would have been a year in January that I had started with Spark and throughout the time there had been good days as well as bad days....But all in all I liked it as an alternative to sitting at a desk all day every day. So, to my dismay I can't get any info from support that I don't already know, and this completely sucks. What a BIG DISSAPPOINTMENT that I NEVER saw coming and am truly UNDESERVING of. I would at least like to know why, I at least DESERVE this.

Ricardo Brown
2021-12-09

I drop Bach order of ten I drop 8 of the order I could find the address and calling the customer because return back the item to the store the deactivate my account

Disappointed But Not Surprised
2021-11-23

My tips were stolen. I referred someone they received their $300 bonus but I never received mines.

Jim Reynolds
2021-11-16

I think a lot of how the spark delivery experience is relates to where you live. I live in Roseburg Oregon and it seems like the employees at this Walmart just don’t care. I waited for an order today for 45 minutes. I finally had to cancel and leave as the delivery was to far away and by the time I would have received it I would have missed my dr. Appt. The guy who I told that I was waiting for my order was very rude. He really treats drivers like helping them is an inconvenience. I have decided not to deliver for them anymore after 4 long waits for orders and very confused employees. They really need to train more and supervise their employees. Back to instacart for me, where stores treat you like a customer instead of an inconvenience.

Johhny
2021-10-22

Walmart Delivery is a joke. I was an employee who woke up and started doing deliveries when they first opened up and continued till the stores stopped. I wiukd even switch locations to go to busy stores. My Cusotmer ratings were great. DDI and Walmart should be ashamed deactivating accounts with no explanation. I know I am reaching out to 5he drivers so we can make a youtbue channel and boycott Walmart Delivery. In the other Delivery platforms at least they cna twll you why. Fact is I has a friend to call and the reinstated his account but the next morning deactivated it again talking about the person who reinstated the account had no authority. Point being is if that person reinstated an account then why so you have to jump through hoops to send emails that they obviously tell everyone the same thing that the decision is final. I am glad I came to this site to see that I am not the ONLY one SHITTED by the company. Last of all employees at Walmart warned that Walmart didn't care about their store employees and it woukd be less from the drivers I NOW SEE THAT. Give delivers back to Door Dash since they started it first and then Walmart wanted to capitalized off what DOOR DASH brought to them.

Bill Holcom
2021-10-13

Worked for spark but not anymore due to them keeping the tips or changing the pay. Make sure you write down what you are suppose to make per order. Beware!

***Spark Stealing Tips***
2021-10-08

I need more information on this but the last few weeks I've been missing tips from customers. I did a test on this I had my mother place an order for delivery and I did the delivery she did a 7 dollar tip this was on Tuesday October 5th. The 7 dollar tip was cleared on the credit card we used and today October 8th I have not received the tip. On my credit card statement it states that it's not pending. And now we can see estimated pre-tips from customers I had a delivery yesterday that stated 30 dollars pre-tip for a batch order one customer did tip 15 dollars but the first delivery I know the customer and they always tip and today no tip came through where did the other 15 dollars go? Last three deliveries to this customer they tipped 15 dollars each. Please come forward about this issue if you think spark is taking tips from us.

Robyn Donahue
2021-10-06

My husband got deactivated for no reason. I don’t understand my husband worked hard seven days a week I did as many orders as he could he wasn’t mean to people he was Respectful to the drivers that he saw waiting on their orders as well as people that brought out the orders. Deactivating someone’s job without notice it’s by far the worst thing they could do to someone who is so loyal. Our family depends on this income. The least I could do is offer him any kind of information on why they deactivated his account. Doesn’t seem like anyone cares for a valuable employee like my husband. We praised spark driver for so long, And this is a very Bad way to treat the loyal employees. If you care your email me and let me know when my husband was deactivated or at least try to reach out but I’m sure you won’t because you’re doing it to so many people who reviewed above. All the best

Anne
2021-09-23

place a order Walmart place the order up order was placed at2pm. 4x each time driver refused. found out at 7:30pm it was not coming and would be sent out again in morning. i am disable and dealing with other issue, we needs these thing. i was made to driver in to get my order. Walmart should have saw this was a problem when 2 driver declined. should have call earlier , not wait for us to call.. unprofessional, and store people where just as bad. no idea what to do but tell a costumer the y have to wait till morning. Winter Haven Florida

Caleb
2021-08-27

You need to get this setup to where us drivers can make more money by being able to accept and the options to accept more then 1 delivery at a time and map it out to where we can have two plus orders at a time if there all able to be delivered within a reasonable time. Only being able to accept 1 order at a time isn't worth it for us drivers.

Joel
2021-07-27

I was deactivated for no reason. My matrics Customer rating :5.0 Ontime arrival: 100% Acceptance rate : 78 Drop rate: 0 Total delivery: 1267 They can’t give reasons, nothing. I just wonder who treats their drivers as suck 🤷🏾‍♂️

You A Snowflake
2021-07-21

Ok so I'm pretty much done with spark. Been working for spark for 8 months its couple of things that happened. I use spark to have my groceries delivered to my house but yesterday the stupid spark driver delivered to the wrong house over 100 dollars in groceries. Don't understand why the stupid spark driver never called or texted me, that's what I do when I'm delivering to make sure I'm at the right address I also have directions in the notes. And this new update spark on demand I see nothing new and the so called my zone map does nothing for me. And customers are starting not to tip well most of it is from stupid spark drivers who don't care. Spark drivers from Fort Collins/Loveland Colorado. So now it's trickling down and the good spark drivers are paying the price. I don't understand it's such a easy job. Seriously how can you screw up delivering groceries to a customer.

Anonymous
2021-06-10

Been driving for almost a year. The app is horrible too many glitches that are never fixed! I really don’t think the tech team is all that smart. Metrics are so unfair and do not reflect a true rating. We are suppose to be independent drivers yet spark controls every aspect of our day. From what driver gets orders and who don’t to who receives bonus and who don’t. Not to independent!! Orders are few unless your new then you build your metrics after a few months orders will decline drastically. Very poor management and lack of a tech team that will fix issues. Only good thing is you call and do get to speak to a live person downfall is they can’t really do anything and it’s always the same answer I will let the tech team know. If you wanna be driver insta cart or bite squad are much better with a lot better pay!! And you control what orders you want to take truly independent driver!

David Smith
2021-05-30

Deactivated and I'm told it's a final decision I've tried to appeal and I'm told the decision is final thanks and good luck.They can't tell me why I was deactivated just that I will no longer be able to driver for sparks ever again.

Maggie
2021-05-29

I am fairly new to Spark Driver. It has been mostly good, but not enough to live solely off of. I do this for extra income, outside of my full time job hours. I do get frustrated when I get to a store that I drove 10 miles or so to get to, only to find out a different driver had also accepted that order and got there first to pick it up. It's also a bit frustrating that I finish a delivery and then get no other offers for a while, and decide to go back home and them BAM get orders for the area I just left. This really needs to change.

Anonymous
2021-05-28

I started in January thinking Spark would be a great gig job to make extra money on the side as I was doing online classes. In the beginning it was great sometimes I would do deliveries anywhere from 5 days a week to only 3 days a week 5 or 6 hours a day depending on my workload from the online classes. But in the last month I’ve noticed changes with Spark some weeks I was able to receive offers when I log on in the morning and able to do like five in a row and be done in the middle of the afternoon in which was great because I had time to do my online classes after delivering. The changes I’ve noticed are less offers coming in, sometimes I won’t get any offers after being busy the day before. I also noticed the app being slow and this week I can’t select or view offers because the app just keeps loading and the offers disappear. It’s odd because last week I worked Monday through Friday with no problems. The major problem is that I’m receiving both first come first serve with round robin offers at the same time, when a round robin offer comes in I can’t select it because the first come first serve offers cause the app to start loading nonstop after the app stops loading the offers disappear. After reading other reviews I also wonder if “Walmart” are manipulating the offers I think this is some what true because I had an walmart employee tell me (when I had a instore-pickup) that a driver did not pickup one of the orders the day before and they kept that order in the queue. Maybe the employee called Spark to let them know about the order. And I also noticed that some of the Spark drivers are friends with the walmart employees and they worked at walmart before and some of the employees are also spark drivers. This might be the reason for lack of offers! I don’t know but something seems odd!

Marisa Centano
2021-05-27

First of all I had a customer satisfaction of 4.9 with 160 trips! The app ALWAYS has problems now and you basically get deliveries because they have way too many dirvers in the area. With NO WARNIG AT ALL, I was dropped from the, I did a delivery one morning then 2 hours later the app said I ws deactivated. I called driver support they said they dont get to see the reaosn why. I asked them to ask Walmart to send me at least a reason and to file an appeal. I called back one week later to find out my appeal was denied. I still sot this day have never received a text or an email or a call telling me why I was deactivated. It has been 3 weeks. I was going to drop Walmart anyway because the orders that came in slowed to a crawl and when you would call to ask if it was the app they would say well, there are alot of drivers in your area so the orderes are down. On to the app. It never works. It always had problem! Its a joke. Good luck.

Shannon Kubik
2021-05-25

I have not been paid for any orders I have done. This goes all the way back to February 2021 I have called and emailed several times and get nowhere I called the DDI accounting department and can never get ahold of anyone and the mailbox is always full. Absolutely hands down a terrible experience my next call is to Walmart corporate

Anel Alisme
2021-05-19

I need to work for spark driver please

Stephen Prussock
2021-05-08

I dont have a problem with a Spark Driver, The problem I'm having is I was Recently a Spark Driver, I was Making a delivery to a home and when i dropped the order at the front door i noticed that the bottle of cleaner was leaking i went onto the APP and tried to report that it was damaged but the App took a Picture showing it was delivered, so trying to do the rite thing i took the bottle back to Walmart. When I got back to Walmart I talked to an employee in delivery and told them that I have a problem with a delivery, I was told " they were short handed and there was no Manager or Supervisor around and that nobody knows whats going on in Deliveries. I tried calling the delivery Dept, for the next few days and they kept telling me that there was no Manager or Supervisor available. The next day im reading the paper and see my name and that I'm being charged with THEFT BY UNLAWFUL TAKING OF PROPERTY....... Again I treid to call Walmart to resolve this issue and got the same run around! And now because of these charges, Which I havent been convicted of yet, I can not find any employment. Walmart didnt even try to contact me or even do an investigation as to what actually happened, or even try to resolve my problem, nor did the police contact me about these charges or even attemp to hear my side of the story!!! In my opinion Walmart does not care about their employees and Spark Drivers, If they did they wouldnt have been so short staffed and they would have have tried to resolve the issue!

Francisco Ortiz
2021-05-07

your driver did not deliver my order, and i was charge. i will be reporting to better business burue and adding bad reviews where i can.

Tommy McIntosh
2021-04-29

I haven't even been doing this for a week and it's already pissed me off, why? Because now I've gone from getting too many offers to none at all. If you let offers expire or reject them it goes against your "metrics" and at the beginning I was getting 4 or 5 at the same time while I was already in the middle of delivering one, I tried to accept all I could but my acceptance rate is low. Now I can't even get 1 offer in a day, I sit for hours watching all the other drivers come and go at the Walmart I usually deliver for taking offers and a lot of times the same ones come back 2 or 3 times. So don't waist your time, it's gonna screw you over and piss you off, they have their favorite drivers and more than likely your not gonna be one of them, and if you are don't worry you'll be yesterday's news in a day or 2. If you don't believe me research it, there's not hardly one review that's good.

Anonymous
2021-04-26

I selected an offer for a walmart store in my area one day and the app glitched out on me and would not let me select anything afterwards. I thought that I was having app issues while trying to select the offer. Well to my surprise, the offer came back up almost 2 hours later and the app allowed me to select it. Ironically, when i arrived to the store to pick up the order the walmart delivery employee inside the store told me that she had to get the express order out of the freezer because the other driver never showed up so they allowed me to get the offer to pick up the delivery. Allowed? I was taken back because I assumed the app wasn't biased based and just glitchy. Walmart delivery employees are messing with the app. SMH.

Rico
2021-04-12

I got deactivated. No one can tell me why. Stores I delivered to have zero issues with me and are wondering about this too. This was low as I fully depended as primary and only income. I just with they could reactivate me again.

Ashton
2021-04-11

l worked for this company For nearly 6 months and on April 7 they deactivated me without any reason whatsoever .They said the decision was final no warnings or any thing just deactivated please dont get to comfortable working for this company cause trust me they will deactivate you.

Delia
2021-04-10

I was deactivated for no reason. I lived this job but they don't care about their employees because they will deactivate you out of the blue.

David Diaz
2021-04-07

I was deactivated with out a reason I did everything by the book I made a complaint about store either mixing up orders or forgetting to put things in orders

Drustino
2021-04-01

Would like to apply, but sounds like a hassle of your account being deactivated and not being able to be reinstated, why waste your time.

Spinoza T
2021-03-30

Spark doesn't care at all about its drivers' concerns and their livelihood. After working for about 2 weeks with this App, I was surprised to find out one morning my account was just deactivated. I called them and they asked me to file for an appeal, what I did and the feedback was that a customer complained about me not dropping the order at the doorstep as it should be. I remember returning an order to Walmart store on Walmart's pick up team instruction, because the customer provided a wrong address in the first place and that address was a Walgreen store, despite that, I went into Walgreen asking if they knew the name of the customer on the order or if anyone from Walgreens placed that order; they didn't know, I called the customer, unfortunately, she didn't pick up. Even after explaining the situation to the Spark support team, they said the decision was firm and won't change to leave my account deactivated and they wished me luck at end.

Steve D Anderson
2021-03-22

When do spark delivery payout?

S Campbell
2021-03-21

It was ok, but hurt my back carrying heavy items. Plus, messed me up on my taxes, so ended up owing Federal & State.

David Smith
2021-03-11

Oh I dont know where to begin.I started a year ago with sparks and I did great I had a delivery every hr sometimes batched orders 2 (stops 1 pickup).Well for about a yr I did really really good a thousand sometimes a little less.I drove all over town wear and tear spent a fortune keeping my car going.Well once that year was up slowly but surely I've noticed more and more that I'm getting less and less deliveries.Ive called sparks over and over they have told me the stores are low volume at the moment yet when I do finally get an order and go to the store the store lets me know that's not true they have been busy.The store is a high volume store so I'm doubting that is the case and especially since Wal-Mart has told me numerous times they have been busy.Im not really sure what is going on I definitely feel as if I have been put on the back burner.Anyhow I'm not sure if this will do any good but I thought I would give it a try.I sure wish I would get my deliveries back like they were.Im up at 6 a.m with my app on and I'm waiting watching my phone for the first delivery to come through sometimes I just waste so much time waiting and hoping that sparks will give me an order.I was working 745a.m til 645 p.m now I can barely even get an orders.Anyways like I said I thought I would post hopefully this helps I don't know what else to do.

JANETTE
2021-03-03

I started in March 2020 at the beginning it was fine then after they started hiring more drivers which meant fewer offers. I noticed two drivers getting most of the offers and reported to support and nothing until I reported to Walmart ethics. They claimed they did an investigation and found out an individual supposedly reassigning offers to those drivers. Is that true? I don't really know for sure. Since then I have always had problems receiving offers. In November 2020 a week prior to "Black Friday" sales it was when they toned me down during the busiest time of the year. I kept reporting and the same response "round-robin" first come-first serve not guarantee offers...blah blah blah...maybe you need to update the app same non-sense story. December 2020 came and the same story no offers until the week of Christmas 12/23 magically I received "curbside offers" while waiting for an order in my car the Asst. Store Manager appeared to give me a Christmas card with a gift card inside. After that day no I received no offers so they magically sent me offers specifically for me to come to the store so they could give me the Christmas card!! That tells me someone inside the store manually manipulates offers by picking and choosing the drivers they want. February 2021 I am almost shut down. I only receive one or two "in-store" offers maybe daily or a few days per week. Apparently, they had hired 5 to 7 new drivers. Is it that they like to recycled drivers? I am not sure but I am sure this is an unfair out of control game.

Guyveni Mentor
2021-02-24

I was deactivated with no warning and no reason why I was deactivated I would like to get reactivated but all I hear from them is deactivate is final?

WENDY
2021-02-24

System on APP when trying to login says “An Unknown Error Occured when trying to log in, Please try again”... I keep getting the same message and have since day one of signup 02/15/2021. So then I try to “recover password” and get error message “NOT FOUND: Status code did not fall within given range” Does anyone know what this is or what is causing this. I have not been able to log into the app at all but the email states that I have been approved and will receive notifications within the app in which I cannot log into.

Jordan Hallstrom
2021-02-19

I can't even get paid and I have direct deposit stay away from this company

Stephen. I WAS DEACTIVATED NO REASON
2021-02-05

My name is Steven I've been working for spark for about 5 months since September I've made roughly or at least close to a thousand a week since I started it was great I was getting a lot of deliveries I would work seven days a week never took any days off except when I had to fix my car once I work 50 to 60 hours a week are you in bed 77 hours for the first little bit and it all looks great the store is nice support is nice and DDI is cool but when it comes to the tech team they're just like instacart and the other app platforms they have this trust and safety / Tech Team and they can only respond through email the store support or DDI cannot get a hold of them only through email I've talked to all of them and many supervisors I did this with instacart and was randomly deactivated one day while I was on the phone with support fixing the problem I was supposed to fix and I was doing everything right I got the stuff to the guy and hung up and I was deactivated never got back on spent too much endless hours on the phone special chat Channels with supervisors and all kinds of stuff never got turned on started doing spark because I was going crazy looking for jobs because of a whole bunch of stuff that's been happening and I work this really hard and consistently I was deactivated today and I knew it was coming I actually called support and talk to the store and DDI about this all within the last couple weeks because I seen the same pattern in deliveries that were trying to set me up to leave it at the door I also seeing patterns in the different ways they were trying to make me speed I noticed a lot of different patterns and I started getting random text messages after I did a 720 deliveries without one error not one problem between 700 and 775 deliveries I had these text messages saying I was not handling it correctly when I was following the stuff by the book and I even returned a few orders because I could not get hold of the person and the place looks shady and no I lived it the store told me to leave it but the app tells me know when I talked to support they said that I did everything correctly and they would School the manager that's exactly what you said to me as far as I know everybody smiles and they're happy but there's this new world order computer that runs you and your life and these are the jobs that they're setting up it should be against the law and they don't care about the drivers it's a real shady system with a lot of holes the stress that they make you feel and you have a life going on and now you have to figure something out when you thought you were doing good it's not right to stress in your sleep and have problems like this when all you did with everything you're supposed to do and my numbers will speak for themselves Flatout check my stats I don't need to say anything else I've called Morgan & Morgan when I had the problem with instacart and how I talked to the store support and DDI and they can't contact the tech team I also called Morgan & Morgan a couple weeks ago and I told them that I was going to get deactivated because this is the same pattern I seen in instacart to be honest I think it's a computer I had spent two months appealing my decision and I noticed that they're automated everything is automated and there might be a person that look at something maybe down the line but there's something seriously wrong with the way these platforms operate it should be illegal it's criminal and there's nothing right about what they do to people they don't appreciate life or your feelings and how're you might have things you need to pay for it and all the sudden it stopped when everything was supposed to be great and support always says they're happy to help and all that but if you go to the Walmart at one of them I work at as a truck outside that says drive4walmart but that's not the case and I don't see that it's true because I'm not working under Walmart it looks like there's someone else in charge of my account and they didn't hire me they don't help me on the job and I don't go to their store to pick anything up it's another team who doesn't know you and I actually don't think it's a team is a computer my stats speak for themselves I wish there was a way to take some kind of lawful action against these dirty criminals that run these apps it's not right that that use people and they don't care about you and they don't want to help you it's sick and I went through this before that's how I know I was going to be deactivated now how would I know that if I didn't have the same experience with instacart they're supposed to be partnered up anyway so I assumed the computer knows my name and you got rid of me I know what I'm talkin about also just to add I have screenshots and all kinds of stuff from when I was doing the instacart thing because I was keeping evidence which did not help me in the end and I was number one in two cities what's the fastest most efficient Shopper I made good money just like I did with spark and there was no reason for me to ever jeopardize that like I said I was talking to support when I got the activated and they told me everything was okay but this computer deactivated me it's a very shady system I hope one day you get a rid of things like this for the doesn't look like that's going to be so check my stats I worked hard 7 days a week I have so many bills and I can't believe this s*** that I have to keep going through it's just constantly up and down and all I do is what I'm supposed to and it never works out because of s*** like this so it's okay I knew it was coming and that's because of my experience with the delivery in the way these platforms work

Sam
2021-02-04

First 3 weeks I made great money and was receiving nonstop orders all day. All of a sudden they stopped sending me round Robin's and the first come first serves became impossible to accept. I click accept right away and still I get the spinning wagon wheel and then a message saying the order is no longer available. I contact support and they email me a few days later saying basically "you arent guarantees deliveries" like that is supposed to be some kind of help. I think they are bringing on way too many drivers purposely and just acting like the reason we are not getting orders is because of app issues. Now they say there is 18 itensbin an order and I arrive to pick it up and there are actually 110 items but they only pay me for delivering a small order. Bait and switch tactics if you ask me.

Patricia Gorman
2021-01-25

I was deactivated with no warning and no reason why I was deactivated I would like to get reactivated but all I hear from them is deactivate is final



Is Spark Driver Safe? 🤗🙏


No. Spark Driver does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 123,340 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Spark Driver Is 14.9/100.


Is Spark Driver Legit? 💯


No. Spark Driver does not seem legit based on our analysis. This conclusion was arrived at by running over 123,340 Spark Driver User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Spark Driver Is 35.1/100..


Is Spark Driver not working? 🚨


Spark Driver works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Spark Driver? Post a Review




Features

Ready to start earning money on your own schedule? With the Spark Driver™ App, you can deliver orders, or shop and deliver orders, for Walmart and other businesses.

Once you’ve accepted a trip, the app helps you every step of the way — from navigating to the store, to helping you find items in your shopping trip, to delivering to a customer’s location.

Making money is easy! Earn each time you complete a shopping or delivery order.

As an independent contractor, enjoy the flexibility of working around your own schedule.

Incentive programs and referral offers give you the opportunity to earn even more.

Shop and deliver, or only deliver, as little or as often as you like.

Plus, you always keep 100% of confirmed customer tips.

Download the Spark Driver App to sign up today.

All you need to get started is a car and a smartphone.

Visit for more information.

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