HyreCar is a peer-to-peer car sharing market for rideshare and delivery drivers
where you can rent any car you want to drive for any rideshare or delivery
service, including service like Uber, Lyft, Instacart, Postmates, DoorDash and
more! HyreCar is available in all 50 states and you...
Don’t post your car , listen people with experience and make your decision . Go read forum and others comments . It is a reason why I said that. If you car get in a wreck as mine two car did , hyrecar will take 2 week to submit claim to York insurance , after one week York will pay you 50% of whatever they think is the value of your car , 30% will be pay by hyrecar and 20% or 2500$ is the pay from the renter . Hyrecar contract said this 2500$ is the deductible , but it is bs , they put this amount as part of the value of your vehicle , and good luck try to find the driver or renter after a wreck . They disappear . The only way is if renter have a good credit score , but 90% of renter are just second class citizen can’t find a job . They won’t honor their responsabilidad of the wreck , they will blame the police investigator , the street , the traffic light , the sky or the moon if they can , but they will never accept they are guilty of overnspeed etc . Hyrecar will let you alone and good luck after that . I’m trapped in this business but if you want buy my vehicles please let me know . But after I pay off my car loans I will sell them and start other business and stay away from hyrecar . You should do that too . Good luck if you don’t listen
Has potential, off to a ROUGH start.
I really want to start by saying: FIX YOUR CUSTOMER SERVICE! PLEASE!!! It’s absolutely horrible, I had to return my rental immediately because it stalled on me and caused someone to hit me exiting the freeway, and when I reached out about this the agent was painfully inconsistent in communication and even dropped off in the middle of the conversation after only sending two messages. About a week later another agent notices that the ticket hasn’t been closed and apologizes for the delay, but it’s been over 2 weeks since I responded to her with no reply. I’m waiting on a pretty big refund and it’s been almost a month, I had to reach out to my bank and handle it from their end instead. The person I rented from was kind but didn’t have up to date documents and the license plate numbers on the paperwork didn’t match the car. He did actually go out and handle those things when I pointed them out but still, you all need a better way of tracking UP TO DATE DOCUMENTS so we can get on the road right away AND fix your customer service before making any other new updates because it’s bad enough to make someone stop using your service.
Do not post your car here. Hosted 6x. 4x has serious problems here. 66% chance of having serious problems from renter. One time got my car totaled and need to call police to return my car back. Owner still driving the car until called the sos system inside car. Spending 45 days and still waiting for collision claim. My insurance company totaled the car and HyreCar still not responding. 1x got 10 parking tickets got me to spend a day to fix it. 2x not returning on time and spend days to recover the car with renter and HyreCar. All have record. HyreCar does not helpful at all. They said both party need to handle with fair claim. If they will provide more assistance for owner to file claim, there will be way less trouble. Owners. Think of Uber driver can rent car way cheaper at FAIR. Why they have to rent here? They are all trouble drivers. Not responsible. They will mess up your car. Does not care about maintenance or had DUI or serious problems before. That is why they cannot own a car and cannot get a car through FAIR for $185/mo. I got 66% chance of bad rental experience. You might get worst. Again. Don’t list your car here
Horrible customer service***** avoid!
The absolute worst customer service ever!!!!! They bug you almost daily to see if you’re ready/want to rent, to the point I blew up on them. Do they want me to contact them daily practically asking if they want to buy or sell a home? I think not. Not to mention super pricy, a $25/day car comes out to $45 a day with tax and insurance. Maven is cheaper, and FAIR is the best company you can rent from doing ride share, all you need is to link it through an Uber account. No minimum rides, drive for any company or however you like, and 70 rides a week w/ Uber you get a $185 bonus, or 120 trips for an extra $305, also if you rent a hyre car they will pay for your Uber ride to their location FYI! In my experience with Hyre not even with the customer service, some of their clients rent you BAD cars, and trust me when you’re trying to drive a 12 hr shift and you’re on your second passenger because the car is having mechanical issues, that is a problem. Just be careful there are better more affordable places!
Good Concept, Terrible Customer Service
I love using the HyreCar app because it’s very easy, self-explanatory, doesn’t require a lot of reading, you can use filters to get the desired cast you want if it’s available too. They also have a great variety of cars. One thing I hate about the app is, if I have a quick question that I need an answer to, the agents are never available.i have about 3 open tickets (questions/claims) on HyreCar right now because no one ever responds and if they do, it’s like 5 years later. I once rented a car for a week through HyreCar and returned it on time, the owner didn’t complete the rental when I returned it so they don’t want to pay me my $25 rebate for weekly rental. I decided to rent a car for the Halloween weekend and my rental was supposed to start today however the insurance is stalling the entire process and when I asked them about it, of course I get no response.
Hassled Me For Nothing
Let me start by saying it’s way better places around than this. I started to sign up for HyreCar despite the bad reviews I’ve seen. They wouldn’t stop calling me, sending me emails and even texts to get me to finish my account and start renting. I did end up telling them to leave me alone. But reluctantly I went to sign up only to be denied for no reason. They don’t tell you why and when you ask why or how, they tell you to not ask them for an explanation. I met the criteria that was listed on the website so it was no reason to deny me. They didn’t respond to my last email asking what was going on or maybe they denied me cause i yelled at them. They’re disorganized and unprofessional. They harass you to sign up and then want nothing to do with you when they can’t get money off of you. Go elsewhere please don’t go here.
Good Idea Bad Implication
It’s a great idea to be able to rent other people’s cars for Uber and Lyft but waiting on so long to get approved for background check and insurance that says could take up to 24 hours when I already paid to have the car for two whole days and they waste one of those days on waiting on insurance. Hyrecar needs to step up their game and hire more people and better software and website developers because the website and app has so many bugs and glitches. The whole process is unorganized and I believe they can do better and I can understand being a new startup idea but if they want it to last they need to make some changes fast.
Whatever you do don’t rent from this comapny please don’t!!! They delete all the bad messages on Facebook because they scam people and they don’t have real customer service at all. I just spoke to someone after 2 weeks of trying to speak to billing to fix an issue. Please do yourself a favor and run!!! Take 10 minutes and read the review and look up their Yelp, BBB, and google reviews. They are all horrible with people all have the same horrible experience. It’s sad because if they stopped scamming and cared about customers they could be a good company but they seriously could care less about customer service.
I paid to rent a car and was waiting for them to process the insurance. I had to contact them to find out what was taking so long. They informed me that the car owner had some out of date documents, so if his documents was out of date why was he even allowed to list his car. They put my money on hold, 360 dollars plus 200 dollar deposit. They have 560 dollars on hold and didn’t provide any service. So I have to wait 2 or 3 days that I really didn’t have just pursue other options. Had to take out a payday loan. You shouldn’t hold peoples money if you can’t guarantee the service. Very inconvenient
The setting up process was easy.... But who blows someone up with tons of emails and text messages to force them to rent a car. I had to literally block them. And majority of the cars in here are not up update or legit... some are very older models... in that case I can just drive my own car. They mileage you can start off with before paying per mile is very low. The highest I’ve seen was only able to have 200 miles a day. And there are not a huge selection of cars to choose from. Would not recommend.
Getting Much Better
At first we haven’t had the beat results with Hyre cars customer service, then George P answered. Since then he has been all over my account. Very pleased with George P’s work!
I had the pleasure of speaking with Juan Medina today. He took time to explain the application process and work with me on making sure everything went through smoothly. I will be using this service because of the excellent service I have received from Juan, Israel, and others. Looking forward to renting my first car!
They’re almost there
Have been an owner on hyrecar for 8 months now. Currently have 4 cars on the app. Two of them have had claims opened for damages and parking violations. Let me tell you, the claims department is unreachable, the billing department is extremely slow, the poor people at customer service take all the heat and try to do the best they can. Hyrecar needs to poor their focus on getting these owners taken care of in a timely manner. Had my car sitting for a month with no follow up from hyrecar. Not good at all.
Been a driver for some years now...
Not sure what’s worse - the customer service or the app. I’ve rented great vehicles and really bad ones. Overall, it’s not a completely unbearable experience. Once you sort through the vehicles, there are some good people with quality cars that drive great. Pay close attention before you drive off and you’ll be fine. They’re a young company, they just need time to perfect everything.
Great app Amazing convenience
They give people the opportunity to make money off their cars which is a win! Then they do the work and allow the person renting the car to be able to make with the car! This is amazing I love it! I ran into a couple weird car owners but the app itself is amazing
A better way to Contact apps
You can now contact HyreCar: Rideshare Car Rentals customer service directly
via Email using our new site - AppContacter.com
Yes. HyreCar: Rideshare Car Rentals is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,921 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for HyreCar: Rideshare Car Rentals Is 36.2/100.
Yes. HyreCar: Rideshare Car Rentals is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,921 HyreCar: Rideshare Car Rentals User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HyreCar: Rideshare Car Rentals Is 36.2/100.
HyreCar: Rideshare Car Rentals works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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