Motive Driver Reviews

by Aaronsmith1990

The recent update (march2022): I love the timer clock I love the easy access to inspections I dislike the big buttons because most of the time they do not work. I dislike that it keeps telling me to sign the same log over and over again. I dislike that i have to sign the logs no matter what, before getting the chance to edit them. You need to add to that home screen a reminder to update shipping documents, or automatically after i change status to pickup it should bring up a notification box to add shipping documents. For inspections if i say something is wrong and dispatch tells me to drive anyways and i agree to this it should force the dispatcher to sign something saying its safe for the driver to drive. For safety the score card needs to be fixed. If 50 is KT average driver score then KT is scoring harshly because 50 is poor! It makes me want to not drive anymore with a score of 38. The videos you send of the violations most times are stupid and just cause i apply the break does not make me a bad driver. We should be able to appeal an event. I also think we should be able to see what the dispatchers see. I feel like its set up so the driver can be caught in a lie or something. Specially how dispatchers use it.

by Still Disappointed With ITunes

Since the last update to MotiveDriver, continuous bugs causing movement and compliance issues. Being kicked into a driving status because a loader causes movement of the truck. Personal conveyance mode being kicked into drive time mode if you sit too long in any situation, and yard moves into drive line are just some of the latest bugs. Customer support people are not trained how to correct issues either. Just a bad overall experience from a company who was going so well in the beginning and now can't be bothered to fix the problems they create. Will no longer recommend MotiveDriver to future companies or drivers. Continuous issues with tech support and rude treatment by engineers who won't address issues they cause is making me less productive in my job and costing many of us money. Fix this or find new more gullible customers

by Chief Garza

Buy Any Other Brand If You Need Tech Suport Keep Trucking Is The Worst,
I’ve Had Two Units Replaced And It Took An Act Of God Just Trying To Understand These People, They Wanted Pictures Of My OBDll Plug End To See If Pins Are Bent, When It’s Never Been Disconnected After It Was Off And Running, They They Wanted To See If Any Water Got On My Pins, Guess They Were Thinking My 2019 Truck Was Being Used As A submarine Or Something, That Alone Took A Week Just Sending Pics Back & Forth, Then It Took Them A Week To Send Me The New ELD When I Was Home For A Week, They Sent It After I Left For The Road, Had To Use Paper Logs For Four Months Was The Earliest Time I Came Home For One Day, Back On The Road, Just To Have Problems With Tech Suport To Help Make It communicate Again, Had Another Driver Walk Me Through It, No Thanks To There Sucky Tech Suport Team Who Doesn’t Speak English, Talk Like A Robot Or Extremely Poor Grammar. When Things Work, They Work Great.

by Crotts Trucking

If you are a company driver it is probably the best thing since sliced bread. I however am a one truck owner with authority and so far I am not impressed. I would like to be able to add fuel gallons from MotiveDriver and have it transfer to the admin side and calculate IFTA automatically. For now I have to manually enter it after the fact. It would be nice if once you hit the duty status change and entered fueling in the notes an automatic pop up asked for gallons. Same with loading, an automatic pop up asking for BOL number would make it less time consuming. And the ability to take a picture of documents is nice, but it really should be a scanner type function. The ability to crop out your leg or passenger seat, and also make it black and white would be nice. Also I would’ve liked to have seen a 100 air mile duty cycle. It has “other” but I have no idea how to switch it to other, or what it means for that matter. I am not computer illiterate, it just seems like it’s lacking for all around user friendliness.

by Gursharan5

I had my truck parked in the yard. So mechanic worked on my truck and after that he just test drive it. After that later when I connected my app with ELD ... it shows ‘claim that drive in your log book’ ...but how can i claim if i didn’t drive it ???? And there is no second option until you claim that. It will keep showing in your app till you claim it ... that doesn’t make sense... so up that speed limit at-least by 25 mph or give us any second option...
And second one... i came at truck stop with still 20 minutes drive... thought i made it ... but guess what ... couldn’t find any legal parking... had to drive 40 miles to get at next stop... not supposed to drive after 14 hour shift... but no option?? Pls give a option to slide the whole drive back or forth just in case of emergencies... not saying lets cheat n add or erase drive.. but just slide so we can deal with 14 hour situation....

by BTRyland

MotiveDriver works very well, but it’s definitely a challenge for novice and new users. The reason is that while updating your status report, if you aren’t paying full attention to details like time, AM vs. PM, and you incorrectly put in the opposite of what your intentions are you will subsequently erase everything that you’ve completed that day up to the point of your last entry, thus you have to reinstall everything you had previously input earlier. Hopefully you’ll be able to reconstruct your entire day’s input from a traditional log book or utilize your best recollection.

I use MotiveDriver for my “on duty and drive time work as a transit bus driver.

The other negative aspects is even if you know with precise accuracy what time you’ll be shifting your status report or location, you can’t input any future reports. Some locations are not in the apps archives nor can they be installed manually into the archives, thus you have to manually install those locations each time every day if you’re on a fixed route.

by BrentT76

As a first time user it’s not bad. I’m giving it 3 stars due to app needs improvements and idea’s. For one idea it needs is split screen instead of just driving hours. It would be nice to see what you have as the rest of the day and week. Second improvement would be nice to take a picture of your fuel receipts along with Bill of laden and able to to import the data into itself. Third is away to turn down the sensitivity of it especially when you move your vehicle when asked to cause it happened to me and messed up my 36 hour restart and a function to set it as personal use especially when driving a pickup truck when doing a reset on hours. Conflicts have been popping up a bunch and when you reject them they still pop up. TruckMaps with preferred fuel stops would also be nice to incorporate into MotiveDriver. Anything that can improve a truckers life of ease would be greatly appreciated.

by ChasingStardust83

Easy to use. Anyone can figure it out. My only reason for not giving 5 stars, as a flatbedder we tend to go to large places to deliver and have to drive around their yards. It always trips the log into driving time even when you’re just pulling to the other side of a building. My other complaint is you have to stop driving to see your other clocks (14 hour). So when debating about how long I have to stop I have to actually stop to know if I’m working off my 14 or my drive time. So please put our available hour time on the driving screen so we know what we have left for hours.

by Eric Montgomery

This has become my daily time card. Really the only thing missing is an associated Apple Watch app that I can use to fast switch my status. When you’re driving you tend to want to get moving. Not spend time updating. A watch app would allow me to “one tap” change my status (complete with location) and then go back at the end of the day to fill in fine detail. Just stopped driving and tapped off duty? How about a prompt to remind you to grab your odometer? I’d also like to see some customization options. Maybe your employer wants tire pressure readings in your inspection logs, how about a template? Driving a Vac truck? Maybe a custom checklist to have you check off that you have your nozzles and tubes onboard as part of your pre-trip!

by Raven-1984

MotiveDriver was suggested to me by another driver! At first I was hesitant as to its abilities to keep track of all the essentials. Especially since I've been use to doing it with pen and paper logs for 10 years now! So I decided to give it a 2 week trial. I gotta tell you that MotiveDriver really impressed me! It keeps track of your hours, there's a location button for when you need to log a city. You don't have to keep writing your company address everyday it keeps it until you need to change it. Same goes for truck and trailer #'s and shippers commodity info! That comes in handy when you loads takes a few days to complete! All that info stays the same until you need to change it. It sends you a mobile notification when you are 1 hour away from HOS violation. Meaning your approaching your 8 hr break or your 11/14hr. And if you have an iWatch, it even pings you on the matter! The best thing is, when your off duty or taking home time, when you go off duty for 3 , 5, 10, 14 days ..it doesn't matter it keeps you on that line until you change your status. You can plan your day wiser. If your on your way to your company yard and you have you load info.. just insert the info thru your phone or iPad or tablet and you've saved time there. There are two ways to log.. the standard 15 mins increments or real time. Say it only takes you 5 mins to drop & hook, you can log 5 mins! It's a really awesome app! I wouldn't go back to paper logs at this point!!

by Ham Radio Geek

When you begin this log, you have dubious thoughts about it. They are quickly laid to rest with the ease of use. Even making corrections to your log are simple and straightforward. Paper logs used to drive me crazy, but MotiveDriver has been the best one I’ve ever downloaded. Once printed, no corrections can be made by the company. Thank you for looking out for the little guy when it comes to following the law. I move from 12 hour local to 14 hour regularly. Working construction and moving from rules to rules, MotiveDriver is a Godsend!
Thank you for making MotiveDriver and helping out the people who usually are on the receiving end of a bad situation!

by Smuggler6

I am driver manager for a small company delivering trucks and trailers. I also drive, working as team leader for crews on the road. Everyone here is an independent contractor. Since we move from vehicle to vehicle (sometimes multiple times in a day), Keep Trucking makes it very simple to keep up with unit numbers,drivetime and on duty not driving. MotiveDriver shows any violation. And mistakes can easily be corrected.
It simplifies record keeping for management and for the drivers personal records. As everything is stored electronically, it saves time and work for everyone who uses MotiveDriver . At tax time, just let your tax professional access the records.
We were recently audited by the DOT. We received a lot of praise for the ease of access to records. In fact, the officers simply scanned over the Keep Trucking logs and concentrated on the drivers who were still using paper logs. I strongly believe that Keep Trucking helped us pass our DOT audit.
I recommend it to anyone who has a need for this type of log keeping. There is no reason to use paper logs when this is available.
Thanks Keep Trucking!

by Medevac69

I am new to the hot shot trucking industry but am also an avid traveller due to being in the military & a full-time RV'er. I taught myself how to use the paper logs & when I started driving professionally, I was encouraged to use KeepTruckin'. A bit skeptical & knowing eLogs are coming, I decided to give it a try. It has taken some playing & getting used to but with the ease of editing, signing & everything else, it has been a very pleasant & nice surprise! The customer service has been great in emailing me instructional videos to help me, as well as with the little pop-up tips to help! My terminal is even thankful I'm using KeepTruckin' now! Thanks KeepTruckin'! Great product!

Update: Just keeps getting better to use!!

by FirEmt_12347654

This is a great app and have been using for several months now. Have not had any issues until this last update. App will not log driving status now. Just stays in on duty mode. I still have a 5star rating due to not have any issues since day one until now. Have been in contact with with proper contacts and issue is being resolved. Problem solving steps have been taken with no resolve to problem but still the customer service was there to assist in fixing issue. As far as customer service, they were highly professional and courteous. Would recommend to anyone. All in all it’s still a great product.

by Malraso

I would suggest “Keep Truckin” to any owner operator, or small fleet out there.
I have used Omnitracs, Qualcomm, and Zonar, in the past each having there pro’s and con’s (including but not limited to price). I have not seen any glitches yet. I have had to call customer service and got right through to a tech who changed my Co. name without a problem in about 5 minutes. I have purchased the A8 Samsung tablet so I am not tying up my Cell phone ( this was my choice and not absolutely necessary) but even still menu hundred less than buying a display that is only good for one purpose. If you have ever used an ELD of any brand, you can figure this out. Over all it does everything I need effortlessly for much less money.

by Carterandkevin

I am shocked at how incredible MotiveDriver six I just wanted a simple app to track when I was driving and when I was not. As a professional software developer myself, I must say that I cannot believe that MotiveDriver is actually free. It is so incredibly well designed. I initially thought that MotiveDriver was too good to be true. I had to email support asking them if there was any subscription, limit if I was simply doing trial run of MotiveDriver and they said no. They offer additional features and services that customers can buy. MotiveDriver itself is free, the existing functionality that you get is free. MotiveDriver is so incredibly well written. The user interface is simple yet functional. My only feedback is that it would be nice to have a zoom feature on the time grid.

by Hillzyeaitseryan

I can speak on the KeepTruckin app from several points of view. I started as an owner operator, now I own and manage a small fleet of trucks(while still driving myself). MotiveDriver is great, it makes training new hires super easy, simply because MotiveDriver is super easy to use! It saves me and my drivers time when logging our records of duty and it keeps you in compliance. Which is a huge benefit for both the owner of the truck and the driver. MotiveDriver is great for the dispatch office too, allows you to keep an eye on your drivers and allows you to make sure your company isn't breaking any HOS regulations. This company is also one of the better if not the best option for small to midsize fleets when the ELD mandate comes. Other apps simply lack in their interface and on the office end. To sum it up- Keeptruckin keeps you truckin!!!!

by Truknbear

The whole idea of electronic logs was seriously stressing me out because logs and paperwork in general is something I've always hated and did poorly on. We do entertainment specialized transport so I was even more concerned!
Fast forward to today as I've been using KeepTruckin since before Christmas and I have to say I'm so surprised! I have found MotiveDriver so user friendly and I'm certainly no computer guy I've only used computers for internet! I've had no violations either since day one! I cannot claim that in all the years I've done paper!
I still disagree fully with the " 14 hour rule " however keeptruckin has nothing to do with that. We are not robots out here and this rule gives serious problems but that's for another place. A thank you to the folks at Keeptruckin for making this a relatively painless transition and I now prefer elogs over paper!

by Jeigh77

very user friendly interface with phenomenal customer service. only thing i would change is the service fee for the dashcam. they offer it free, but the caveat is that you must pay an additional service fee on top of the one you already have. if the service is clearly already there, and a company has paid for a two or 4 year contract, it seems rather predatorial to offer the free cam, which is a safe thing to have, but the add charges to you for something that is clearly already available. i just use my GPS and will continue with that. it has saved me thousands and a number of potential people looking to sue. with the evidence undeniable, it’s always dismal for us.
otherwise great company and outstanding customer service. always available to help any way the legally can.

by Lilovegas

I've driven trucks with QUALCOMM's in them, and I've used paper logs occasionally. Nothing compares to KeepTruckin! I can see with the touch of a finger how much time I have left to drive in my day, and all the information I need remains in the memory, so I don't have to keep putting the same information in over and over again.

When my new truck came with an ELD device, and my phone wasn't communicating with it, I called technical support, and they were very helpful and accurate, and resolved the problem. Actually, they resolved every issue that I've had quickly and efficiently. They even went as far as to call the company I was formally with, to explain to the fleet manager how she could watch all the other drivers that were using MotiveDriver . She went from insisting that I give her my password, to thanking me profusely for being able to do her job more efficiently.

Out of all the logs I've used, KeepTruckin is the best by far! Thank you! 👍

by In My Un-humble Opinion

Program work well to track HOS, I use it as a “paper log”. backup in case the trucks elog goes down. It works well for that,BUT the “Location “ feature doesn’t work, I have to type in the location myself every entry that needs it. I have this in Apple iPad II Air, which runs it just fine, but when I check the location services under the privacy tab there is no KeepTruckin item listed. I have MotiveDriver in always refresh in background and cellular service turned on (my iPad has cellular capabilities) but can’t search for location. I get a message that the program is offline, but there is no way to get it online without Wi-Fi. Evan linking to my iPhone XR Wi-Fi mobile hotspot didn’t fix it. For math, it’s great, but there other more functional app/programs available.

by SoloTrucker

My company decided to go with the KeepTruckin app as their resolution to the electronic log mandate. As a solo driver, it works amazing! I have no complaints about it whatsoever, but as a team driver, it is horrible!

You have to have an Internet signal to be able to change drivers which means logging out one driver, and logging the other driver in. Cell phone service is not always guaranteed, so when MotiveDriver needs to have Internet service in order to log a driver out, and log in their co-driver and it doesn’t have service, that’s just a huge mess. There needs to be a way to log two drivers into the system, and be able to switch drivers without requiring an Internet connection.

I have not had any problems with the customer service whenever I have had an issue, but I’ve heard a lot of the drivers with my company say that they have had numerous issues that never got resolved!

There also needs to be a revamp of how DOT officials are sent the logs when it comes to emailing to them. Not all DOT officers are able to open up the website, that they need, in order to download our logs after we have emailed them our logs during an inspection.