Contact BCBSM Coordinated Care Support
Company Name: Blue Cross and Blue Shield of Michigan
About: WHO CAN USE THIS APP:
Blue Cross Blue Shield of Michigan members who received
an invitation to download the app as part of the Blue Cross® Coordinated Care
program. You will need your Enrollee ID and an access code to sign up.
BCBSM Coordinated Care Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BCBSM Coordinated Care Website
Privacy Policy: https://www.wellframe.com/privacypolicy/
Developer: Blue Cross and Blue Shield of Michigan
3 Most reported problems 😔💔
Disconnect
by Ringmetwice
I can not access the app from my phone . All of a sudden you click on the app and it disappears I have tried deleting and adding it back and logging in again and it still happens for the past few days therefore I have no communications with my nurse case manager at this time- I need access to my nurse asap
Needs more work
by BDLDragon
This is the type of minimalist system I would expect from BCBSM. It thinks that steps are the only exercise worth tracking. It will grab steps from Apple Health, but no other app. There is no way to record other exercise. It is best described as a chat app, not a health fitness app.
Too many notifications
by Ergolad
Was recommended this app as a way to have a messaging system with our BCBS nurse card manager. I’ve found that the app works well for that. Otherwise it appears designed for the patient and not family coordinating care. Managing multiple notifications regarding step trackers, etc, primarily geared towards the patient themselves, is tedious. There should be a setting you can enable at first use that disables all the extra notifications and features, customizing the app for a caregiver or family member.
Have a Problem with BCBSM Coordinated Care? Report Issue
Why should I report an Issue with BCBSM Coordinated Care?
- Pulling issues faced by users like you is a good way to draw attention of BCBSM Coordinated Care to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BCBSM Coordinated Care customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BCBSM Coordinated Care.
