Company Name: Blue Cross and Blue Shield of Michigan
About: We commit to being our members’ trusted partner by providing affordable, innovative products that
improve their care and health.
Headquarters: Detroit, Michigan, United States.
Listed below are our top recommendations on how to get in contact with BCBSM. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BCBSM. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Blue Cross and Blue Shield of Michigan
E-Mail: [email protected]
Website: 🌍 Visit BCBSM Website
Privacy Policy: https://bcbsm.com/app
Developer: Blue Cross and Blue Shield of Michigan
66.67% Contact Match
Developer: BlueCross BlueShield of Tennessee
E-Mail: [email protected]
Website: 🌍 Visit BCBSTN Website
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Get Pricing Info for Blue Cross Blue Shield of Michiganby Hire People Not Computers
When I call for help, I get prompts that I don’t want to hear. Then it asked me if I want to hear it again. Why would I when that’s not the reason I called. Let’s just get down to business and not ask give me “commercials” for your services. Then it plays a “commercial” for behavioral services and asks me if I want to be transferred. Then it transfers me anyway when I say no. Now because the phone props are driving me crazy, I may need the services. Is that why you put it in there? So now they transfer me back into the system and I have to go through the whole process again. I want to order two ID cards for the next year but I don’t get a person. It orders it through the automated system and then wants to end the call. Now I have to go through more stuff to try to figure out how I’m going to talk to a person to make sure next year‘s cards are ordered and not this year‘s cards. Hire actual people as operators so they can answer the phone and transfer me to where I want to go. What would be a two minute phone call with a human being took me 15 minutes with your automated system. What a waste of life!
by Le_Samourai
BCBS of MI has one of the most useless apps I have used on my iPhone. I have downloaded, registered, and done everything to get going with my BCBS account and yet no matter where or when I open the app and try to do something, it takes forever to do anything inside the app. Every time I click on something (eg., to find a doctor) it keeps showing me this round and round waiting icon and it remains like that for a very long time. This happens for every tap or click. It happen everywhere, so I know it’s not my home wireless that’s slow! Quite frankly the app is useless for me because I can’t do anything inside it without spending ten hours on a simple task.
by MichiPeach
I have had BCBS for three years. Every Dec/Jan they double charge my premium with no warning. Last year it was $700, and when I asked for them to send me a refund, they told me it would arrive within a month. It never came, they applied it to my acc when I told them not to. In total they have overcharged me $1000+ in the past 3 years, and the only withdrawal courtesy fees I’ve ever gotten are from BCBS. My bank told me they have a history of doing this to me. I haven’t even gone to the doctor this year. Fix your auto payments, it is predatory that they do this consistently.
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