Hue Melodi app not working? crashes or has problems?

Hue Melodi Status

Last Updated on 2020-10-18 by Tradfri Lux

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Common Hue Melodi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hue Melodi app on iOS and Android devices. Solve all Hue Melodi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hue Melodi iPhone Issues and Solutions

Hue Melodi iOS app crashes, not working, errors
Hue Melodi iOS app network issues
Hue Melodi on iOS has black/white screen

Hue Melodi Android App Issues and Solutions

Hue Melodi has errors/crashing/not working
Hue Melodi server network connectivity issues
Hue Melodi has black screen

Hue Melodi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hue Melodi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hue Melodi app crashes or not working on Iphone (iOS):

Close and restart the Hue Melodi app on iPhone
Update Hue Melodi app to the Latest Version for iOS
Uninstall and reinstall Hue Melodi iPhone app
Update your iPhone to the latest iOS version

Fix Hue Melodi on iPhone unable to connect to server/internet connection issues::

To resolve Hue Melodi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hue Melodi black/white screen (blank screen) on iPhone:

Follow the Hue Melodi iOS app troubleshooting guide Here →

Hue Melodi Android App Issues and Solutions

Fix Hue Melodi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hue Melodi app issues:

Force Stop the Hue Melodi App
1. On android, goto "Settings" » click Hue Melodi app. » click "Force Stop".

Update Hue Melodi to the latest version on PlayStore

Clear Hue Melodi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hue Melodi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hue Melodi.

Fix Hue Melodi unable to contact server/ Hue Melodi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hue Melodi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hue Melodi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hue Melodi on android.

Solve Hue Melodi black/white screens issue on Android:

Follow the Hue Melodi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tradfri Lux, developers of Hue Melodi.

Verified email

Contact e-Mail: [email protected]

About this app

Whenever I detect a beat in your music, I’ll change the colors of your lights Your lights will dance to the music like never before. I’m a cute/tiny little app that listens to your music and changes the lights accordingly! Turn me on, and I‘ll switch your living room into disco-mode in no-time. I have an easy-to-use interface without unnecessary bells and whistles. If you have an amazing idea or you found a bug please contact us at this app@tradfrilux. NOTE: HueMelodi only works with the Philips Hue bridge (Both v1 and v2).