Levi's app not working? crashes or has problems?

Levi's Status

Published by LEVI STRAUSS & CO. on 2024-01-09

The best of Levi’s®, tailored just for you. From exclusive product launches
to personalized recommendations, we’re making it easier than ever to be part
of our world.

I have a problem with Levi's

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Reported Issues: 1 Comments

By Deb 8 months ago

After logging in its on Tailoring your Experience wheel of doom continually. I have restarted, uninstalled reinstalled and still same for 4 days, can access account through site just not app

Common dislikes about Levi's app

- Unable to buy exclusive sneakers due to BOTS

- Forced to make an account as soon as you download the app

- App lags, breaks down, and is overall a terrible experience

- Can't customize shirts or pants

- Can't check on orders

- Can't click on history to see info for each individual item included in the total sale

Have a Problem with Levi's - Shop Denim & More? Report Issue

Common Levi's Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Levi's app on iOS and Android devices. Solve all Levi's app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Levi's iPhone Issues and Solutions

Levi's iOS app crashes, not working, errors
Levi's iOS app network issues
Levi's on iOS has black/white screen

Levi's Android App Issues and Solutions

Levi's has errors/crashing/not working
Levi's server network connectivity issues
Levi's has black screen

Levi's iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Levi's app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Levi's app crashes or not working on Iphone (iOS):

Close and restart the Levi's app on iPhone
Update Levi's app to the Latest Version for iOS
Uninstall and reinstall Levi's iPhone app
Update your iPhone to the latest iOS version

Fix Levi's on iPhone unable to connect to server/internet connection issues::

To resolve Levi's network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Levi's black/white screen (blank screen) on iPhone:

Follow the Levi's iOS app troubleshooting guide Here →

Levi's Android App Issues and Solutions

Fix Levi's not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Levi's app issues:

Force Stop the Levi's App
1. On android, goto "Settings" » click Levi's app. » click "Force Stop".

Update Levi's to the latest version on PlayStore

Clear Levi's App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Levi's app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Levi's.

Fix Levi's unable to contact server/ Levi's internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Levi's » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Levi's » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Levi's on android.

Solve Levi's black/white screens issue on Android:

Follow the Levi's android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LEVI STRAUSS & CO., developers of Levi's.

83.33% Contact Match

Developer: Levi's - Levi Strauss & Co.

E-Mail: [email protected]

Website: Visit Levi's Website

About this app

Download Levis and you’ll be first in line for exclusive styles and special collections you can’t find anywhere else. From exclusive product launches to personalized recommendations, we’re making it easier than ever to be part of our world. So we’re stepping up your Levi’s® experience with personalized stories, offers and suggestions. The easiest way to find your favorite jeans, shirts, Trucker Jackets and essential clothes. One-of-a-kind pieces and fresh collaborations are all at your fingertips. Your style is your own. Want to know how to wear or care for your new denim? The best of Levi’s®, tailored just for you. Browse your favorites from anywhere at any time. We’ll bring you special guidance straight from our stylists.