Skolae app not working? crashes or has problems?

Skolae Status

Last Updated on 2021-10-11 by Réseau GES

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

66.7%

Account

16.7%

Not working

16.7%

problems reported in the last 24 hours

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Common Skolae Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Skolae app on iOS and Android devices. Solve all Skolae app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Skolae iPhone Issues and Solutions

Skolae iOS app crashes, not working, errors
Skolae iOS app network issues
Skolae on iOS has black/white screen

Skolae Android App Issues and Solutions

Skolae has errors/crashing/not working
Skolae server network connectivity issues
Skolae has black screen

Skolae iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Skolae app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Skolae app crashes or not working on Iphone (iOS):

Close and restart the Skolae app on iPhone
Update Skolae app to the Latest Version for iOS
Uninstall and reinstall Skolae iPhone app
Update your iPhone to the latest iOS version

Fix Skolae on iPhone unable to connect to server/internet connection issues::

To resolve Skolae network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Skolae black/white screen (blank screen) on iPhone:

Follow the Skolae iOS app troubleshooting guide Here →

Skolae Android App Issues and Solutions

Fix Skolae not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Skolae app issues:

Force Stop the Skolae App
1. On android, goto "Settings" » click Skolae app. » click "Force Stop".

Update Skolae to the latest version on PlayStore

Clear Skolae App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Skolae app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Skolae.

Fix Skolae unable to contact server/ Skolae internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Skolae » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Skolae » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Skolae on android.

Solve Skolae black/white screens issue on Android:

Follow the Skolae android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Réseau GES, developers of Skolae.

About this app

L'extranet du Réseau GES vous permet de consulter vos notes, votre agenda de cours, vos absences, les actualités de votre école, et bien plus encore !