Safety app not working? crashes or has problems?

Safety Status

Last Updated on 2020-09-03 by C-Punks FZE LLC

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Common Safety Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Safety app on iOS and Android devices. Solve all Safety app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Safety iPhone Issues and Solutions

Safety iOS app crashes, not working, errors
Safety iOS app network issues
Safety on iOS has black/white screen

Safety Android App Issues and Solutions

Safety has errors/crashing/not working
Safety server network connectivity issues
Safety has black screen

Safety iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Safety app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Safety app crashes or not working on Iphone (iOS):

Close and restart the Safety app on iPhone
Update Safety app to the Latest Version for iOS
Uninstall and reinstall Safety iPhone app
Update your iPhone to the latest iOS version

Fix Safety on iPhone unable to connect to server/internet connection issues::

To resolve Safety network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Safety black/white screen (blank screen) on iPhone:

Follow the Safety iOS app troubleshooting guide Here →

Safety Android App Issues and Solutions

Fix Safety not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Safety app issues:

Force Stop the Safety App
1. On android, goto "Settings" » click Safety app. » click "Force Stop".

Update Safety to the latest version on PlayStore

Clear Safety App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Safety app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Safety.

Fix Safety unable to contact server/ Safety internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Safety » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Safety » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Safety on android.

Solve Safety black/white screens issue on Android:

Follow the Safety android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at C-Punks FZE LLC, developers of Safety.

About this app

The hardest part of encryption is dealing with the encryption keys. Until now! this app by C-Punks generates and stores a unique key for every file you encrypt. Why trust this app by C-Punks with the keys? this app by C-Punks never possesses your files. Easily encrypt your files locally and access them via your smartphone or tablet – anywhere and anytime. Then upon demand, shares the secret keys with your Confidants so that they can decrypt. You separately store and share the files as you see fit, ensuring you are always in control of your privacy.