Epson Smart Panel app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
71.6%

Something else
16.4%

Login
10.4%

Screen
1.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Epson Smart Panel Problems 😠👌🔥

- Frustrated with the way they make it

- Unable to find or connect to printer/scanner since recent firmware update

  11 Reported Issues: 😵🆘🛟🚨📢

Lilamani Pinto
2023-12-14

We have a ET-3850 series. Every time we try to print from the i phone or I pad it will not work. It prints things from the computer. So frustrating. Why do you make it so hard for people to do things, these days when technology has improved so much. We have downloaded the app.

Wesley Williamson
2023-10-09

App wont load at all. Keeps getting to 100% of the 68.68 MB and says installing and then "Cant install Epson Smart Panel" Phone Samsung S9 +

Beryl McDermott
2023-10-05

Wool not show up on iPhone and says install and asks for password and then disappears! Wasted hours and purchased the printer for urgent printing.. not good enough

Jeanné Haffner
2023-07-26

Very frustrating using Epson smart panel on my iPhone. Printer on, Wi-Fi on, still can’t find printer

Ruth Tilleray
2023-02-03

smart panel crashes every time when trying to print from i phone. cannot connect to print wirelessly

Michael Garcia
2023-01-14

I try to connect to the printer via phone and the app just crashes and I have to go back on it only to do it again

Torgeir Paulsen
2022-08-27

iOS App crashes when trying to connect with my new printer.

Jonathan Blanke
2022-07-24

My app crashes every time I try opening. I’m really regretting ever purchasing this printer as I cannot print from my iPhone on it.

Bianka
2022-05-20

Since today the smart panel app as well as the Epson Iprint app DO NOT work anymore. It starts printing but then CRASHES after 1 page is printed. I've previously not had these problems to print from an Android device. This is very annoying as I need to print several documents ASAP!

Car Simpson
2022-05-10

Hello my name is Cara Simpson. I am contacting you because I recently purchased my printer and just started using it yesterday and the ink is already ready for service. I am a business and I lose a lot of products due to this issue issue. I am completely livid at this point. I need compensated and my printer fix as soon as possible. Thank you!

Maria Nomikou
2022-05-05

Hi, I just bought L6290 and I have issues connecting EPSON SMART PLATFORM with iPhone. The app is being switched off almost directly after I connect through wifi That’s super problematic. I have set up the printer and have put ink so I can not bring it back to the shop. I didn’t know it has so many issues with iOS. What can I do? M

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About this app

Easily set up, monitor and operate your Epson product from the convenience of your mobile device with this powerful new tool. - One interface for your Epson Printers and Scanners -- auto configuration tailors EpsonSmartPanel 's functions to your device. 1.  Epson Smart Panel will not be able to find or connect to your product unless it’s on the website’s list of supported products.  When using a printer or scanner that’s not listed on the website, please use instead Epson iPrint for printers or Document Scan for scanners.  Requires Epson Smart Panel app download and a compatible smart device.  High performance, easy-to-use mobile command center for your Epson wireless printer or scanner1.  Visit the website below to find products which are supported by EpsonSmartPanel.  Data usage fees may apply.  For more information please visit for support.