Company Name: Seiko Epson Corporation
About: Visit the website below to find products which are supported by this app. When
using a printer or scanner that’s not listed on the website, please use
instead Epson iPrint for printers or Document Scan for scanners.
Listed below are our top recommendations on how to get in contact with Epson Smart Panel. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Epson Smart Panel. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Seiko Epson Corporation
https://support.epson.net/appinfo/smartpanel/guide/en/
I purchased a new Epson printer and required installation.
I have this app installed on my iPhone and iPad to control my WF-4833 printer. It has worked great for me, with one exception. My iPad updated the Smart Panel app today, along with several other apps. After the updates completed, I checked the Smart Panel and found that 8.5 x 14 paper was no longer an available paper size to choose in the Scan software. I called support and the eventual fix was to delete the app from my iPad and re-install from the App Store. After doing so, 8.5 x 14 once again appeared as an option in the paper size field. Other than this, I find this to be great software that is very intuitive and performs flawlessly. One caveat is that the link in the App Store to get assistance with the app takes us to a document written in Japanese, which I can’t read.
by Amasing Reviewer
Usually my reviews are always positive, but it is not the case with this one!! I am really frustrated with the way they make it!! If there is a way the Epson people could change this, it would be easier… well, ok, this app looks so cool, and when I downloaded it I thought I would NEVER regret. But oh boy, how wrong was I!! It has all these cool features that you can never get if you do it on your own without using it. So yeah, that is cool, but I even didn’t get to USE IT. The thing is, is that it tells you to find your printer (of course) but when you try to put in your Epson printer, it cannot find it!! Though I have it on, and when I want to print directly from the web or from photos, it works perfectly!! But when I try it on THIS APP, it doesn’t work! All the things that we have tried to do, it doesn’t work! So if that can PLEASE be changed, this app would be PERFECT
by DJ Polarized
When I first started using this app, it was great. Hooked up to my printer/scanner WF-2830 just fine, allowed me to update firmware, gave me ink status, etc. very UI friendly. Since the most recent firmware update on my printer and the update on iPhone, I have been unable to find, much less connect to my printer/scanner. Other printer apps are still able to find and print to it so I don’t know what’s going on. I’ve searched forums and even Epson’s site to no avail. I can’t recommend a bricked app to anyone until Epson figures out what happened and fixes it.
To Epson: my printer and my Apple device have been tried on both regular WiFi and WiFi Direct connection and it still couldn’t see the printer to “set it up”.
by RFox99
I’ve got a new L3150. The old Epson iPrint app works fine on both connecting through iPhone and my Windows laptop, but the UI is old, and no optimization when iPhone is set on large text display. I was looking forward to this SmartPanel app (which seems to be Epson’s newer and well refined update), but it just can not find my printer at all.
I have tried: (a) resetting router following instructions many times (b) allow location track, BT, all “on”, same WiFi network (c) tested on both “wireless” and “WiFi Direct” mode. All failed to connect the printer to my iPhone.
Also tested on all iPhones from other family members, still not working.
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