Epson Smart Panel Reviews

Epson Smart Panel Reviews

Published by on 2024-10-07

🏷️ About: The Epson Smart Panel app is a mobile command center for Epson wireless printers and scanners. It allows users to easily set up, monitor, and operate their Epson products from their mobile devices. The app is designed to be easy-to-use and offers innovative action tiles that make using Epson products quick and simple. The app also provides users with access to support, registration, and supplies all in one convenient place.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
46.1%

😎👌🔥 Positive experience
39.7%

🙄💅🫥 Neutral
14.2%

~ from Justuseapp.com NLP analysis of 179,393 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quality and user friendly setup

- Ability to send documents to print from smart phone, tablet, PC

- Reviews say ink lasts a long time

- Offers examples and tutorials on how to navigate features

- Interface is made simple for anyone to understand

- Professional printer, easy to set up and use



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

I DO NOT recomend this app!!

2022-05-22

Usually my reviews are always positive, but it is not the case with this one!! I am really frustrated with the way they make it!! If there is a way the Epson people could change this, it would be easier… well, ok, EpsonSmartPanel looks so cool, and when I downloaded it I thought I would NEVER regret. But oh boy, how wrong was I!! It has all these cool features that you can never get if you do it on your own without using it. So yeah, that is cool, but I even didn’t get to USE IT. The thing is, is that it tells you to find your printer (of course) but when you try to put in your Epson printer, it cannot find it!! Though I have it on, and when I want to print directly from the web or from photos, it works perfectly!! But when I try it on EpsonSmartPanel, it doesn’t work! All the things that we have tried to do, it doesn’t work! So if that can PLEASE be changed, EpsonSmartPanel would be PERFECT

Prettier than old app, less usable

2022-06-23

The older app is less colorful and doesn’t have as many cute features but it is significantly easier to use. New unable to locate printer while the old iPrint app can find it right away. Old iPrint app also has the ability to add the printer directly via IP address, which is a great option to have and save time for those who know how to do it. New app has no such function. New app also makes precise location sharing a requirement. This is absolutely not necessary to set up a wireless printer and a privacy concern for people like me. Going to stick with using the old app.

Direct from phone

2022-07-24

I followed set up process which was really breeze thanks to EpsonSmartPanel . What’s so annoying is that when I try to print from my phone, the setup keeps defaulting to driver from phone to printer versus through our wifi. I haven’t been able to find a way to turn that off or just set the default to go through the wifi. It shouldn’t be that difficult to turn that off. It causes problems with formatting, connection, etc.

Won’t show/connect to printer

2022-08-25

I just set up my new ET-4800 printer, and the printer is connected to wifi, not EpsonSmartPanel just won’t show my printer on the main screen no matter how many times I go through the process. When I try to add device to app it just sits and says searching even though I’ve already tested and even the printer’s own report says it’s connected to the same with my phone is on. The old Epson iprint app found it instantaneously, so it’s an app problem, not a printer or network or phone problem.

Failed to find printer via iPhone

2022-09-26

I’ve got a new L3150. The old Epson iPrint app works fine on both connecting through iPhone and my Windows laptop, but the UI is old, and no optimization when iPhone is set on large text display. I was looking forward to this SmartPanel app (which seems to be Epson’s newer and well refined update), but it just can not find my printer at all.
I have tried: (a) resetting router following instructions many times (b) allow location track, BT, all “on”, same WiFi network (c) tested on both “wireless” and “WiFi Direct” mode. All failed to connect the printer to my iPhone.
Also tested on all iPhones from other family members, still not working.

Enable the “ok” button so I can submit the WiFi password

2022-10-27

Cannot submit password via smart panel app because the “ok” button is Greyed out and not enabled. Frustrating and not smart at all! Could only connect the printer via the touch display on printer and was able to print from networked desktop, laptop and phones so hopefully the printer is better than EpsonSmartPanel . EpsonSmartPanel however sees the printer but won’t connect so basically EpsonSmartPanel is a brick and useless to me. Don’t know if you should fix EpsonSmartPanel because not sure what I’m missing out on because it won’t function. Oh well, what a colossal waste of time trying to get EpsonSmartPanel to work.

Kicks me out of App

2022-11-28

I just set up my new printer and downloaded EpsonSmartPanel to use with my iPhone. EpsonSmartPanel has so many issues and needs to be updated. Whenever I use EpsonSmartPanel, as soon as I connect to the printer the I get kicked out of EpsonSmartPanel automatically. I have been resetting my phone and redos loading EpsonSmartPanel and it’s the same thing every time. My phone is up to date with the most recent IOS. EpsonSmartPanel won’t even let me stay on it long enough to use it. I’m super frustrated. I downloaded the Epson Iprint app and that works just fine so obviously EpsonSmartPanel needs an update.

Was great, now is a brick

2022-12-29

When I first started using EpsonSmartPanel, it was great. Hooked up to my printer/scanner WF-2830 just fine, allowed me to update firmware, gave me ink status, etc. very UI friendly. Since the most recent firmware update on my printer and the update on iPhone, I have been unable to find, much less connect to my printer/scanner. Other printer apps are still able to find and print to it so I don’t know what’s going on. I’ve searched forums and even Epson’s site to no avail. I can’t recommend a bricked app to anyone until Epson figures out what happened and fixes it.

To Epson: my printer and my Apple device have been tried on both regular WiFi and WiFi Direct connection and it still couldn’t see the printer to “set it up”.

Privacy violations

2023-01-30

EpsonSmartPanel works, so it gets a few stars. But… it asks for location information on every startup, regardless of if it needs it or not. If I’ve already connected to my printer, then it does not need to know where I am to function (hit the back button and it works just fine). It loses several stars for not making this obvious to non tech people.

Really disappointed.

2023-03-03

This printer has so much potential but it’s all wasted by the lack of ways to access it without being forced to go thorough the Epson controlled menus. I was hoping for a more unified and ‘natural’ way of interfacing with the printer, like every other printer I’ve ever used. I should be able to simply pull up the printer and start printing. Instead, I must pull up an Epson menu that lists all my pictures or documents on my iPad, select what I want, and then select print. Extremely awkward. Not sure it’s worth keeping it or not.

Wish it worked.

2023-04-01

App says it is compatible with my phone and iOS, but for whatever reason I could not connect to the printer via WiFi. Printer was already connected to the same WiFi as my phone but no luck finding the device. Reset my printer and attempted the WiFi connection setup through EpsonSmartPanel but again unable to find the device via direct WiFi setup process. Perhaps it just doesn’t work with the WF model printer I have but it sure would have been nice if it did as EpsonSmartPanel looks well laid out in the description images.

Printer set up

2023-05-03

Took almost an hour to set it up. Started out OK. Connecting to the Wi-Fi was hard. First it couldn’t find my router. Then I tried to enter it manually. Did not work. Turned router off and on still could not find. Turned off printer. It started to find the router but would not let me enter the password. Took me at least 10 times to enter password. Everything it said to do would always shut me down. Finally I just pressed return and it worked. Not easy to understand the steps? I hope I don’t have to do it again…

Broken

2023-06-03

EpsonSmartPanel won’t connect over WiFi. It will only connect through the WiFi direct setup. Start there and it’s a mediocre app with limited functionality. It requires a second app Epson creative print to actually get to a lot of the functionality Epson is marketing. There is no documentation around features like connect to Google classroom. I suspect all this is new and it’s a new product so documentation and support are lagging. But until those catch-up, I would recommend you avoid the huge time sink into trying to find some useful purpose for EpsonSmartPanel- because it just isn’t there.

New vs old Epson printer

2023-07-05

Our new printer is not as convenient to print my photos from my phone as the old Epson printer!!! Prior to this new printer I could select the size of photo on phone and print now there are several more steps and must use the phone and the printer to obtain the desired product!
We purchased the new printer in order to have larger ink bottles - new printer is not as handy and pictures are not as clear and defined. Waste of

This is cool

2023-08-05

Never printed over wifi before but definitely could get used to this. Only complaint is I can’t choose specific pages I want to print, just a beginning and an end. But other than that EpsonSmartPanel is quite user friendly and can do most jobs without having to get out a computer and hard connect to ur printer.

Great Family Photo App

2023-09-06

Great for easily printing photos from your phone suitable for framing and hanging as family photos. Not as customizable as a professional program, but it’s money for casual photo. Could have better instructions; not easy to figure out how to scale or customize your print size; defaults to border less and whatever size paper you are using. Some layout options would be nice. NOTE: Saturation, contrast, shadows and highlights all need to be adjusted in some other program before printing from EpsonSmartPanel.

Epson app is the best user friendly app

2023-10-08

From the very beginning offering to show examples and tutorials on how to navigate the features was a big deal.
All i had to do was press a few buttons and dome.
The interface is made simple for anyone to understand.
GREAT JOB DEVELOPERS!!!!!

Epson Eco tank ET 2850 white

2023-11-08

I would just like to thank Epson for putting out such a professional printer it is so nice and easy to set up and very easy to use I don’t have to worry about going down to the store and try to find a printer machine thank you Upson very much.

What about mobile faxing

2023-12-10

It’s great overall but it’s lacking with the capability to send faxes via mobile devices, which for me would have definitely put this at a true 5 star rating

It Works!!!

2024-01-10

I must say I am impressed with the quality and user friendly setup. It’s great to be able to send a document to print from your smart phone, tablet, PC. Many reviews say that ink last a long time. I will see since am working from home and it’s getting a workout. Will update if the ink is all that. So far very happy.

LG
2023-12-13

If Epson engineers designed this app to frustrate users, waste their time and strongly desire to take a hammer to it, then congrats boys. Mission Accomplished.

Jeffrey M
2023-09-11

I have the identical problem as other reviewers. printer is. one ted to router and prints using other apps. However the epson smart panel is wrongly named. It is dumber than all the other apps to connect iphone to printer. App cannot find either of my 2 epson printers wf-4820 nor et-4850. Each is connected to the router/wifi but smart panel cannot locate. yes tried the instructions including rebooting router printers etc. So apparently epson has had this problem with its "smart panel" for many users but has decided not to care about that. a smart way to cause purchasers frustration and doubts about quality of their products and support.

Criz
2022-06-18

Just brought an Epson ET-1810. Have had good past experience with Epson so trusted the brand and didn't read any reviews before buying. I work off of Apple products. Have spent 4 hours trying to connect the printer to the Epson Smart Panel App on my phone and am still failing. The App does not recognise my wifi and when I go to enter the details manually it won't actually accept it or allow me to move on. I have followed all the directions to the letter and have read that this is a common problem BUT cannot find useful fixes anywhere on the web to help me set up this brand new printer. Incredibly frustrating.

Terry Hunter
2021-10-09

Hi, While I love the Epson Smart Panel to print photos directly from our Epson Printer from my camera or my wattsapp, or messages, or pictures, but I'd like to send photos direct from my Google Photos app to the Smart Panel. After selecting photos in Google Photos and pressed "Share with..." the Smart Panel Icon appears but when tapped a message appears "General Error" net::ERR_UNKNOWN_URL_SCHEME. So i can't send them direct to the Smart Panel. Any advice? The Smart Panel Icon does not appear in the "Share to Apps" in my Google Photos.



Is Epson Smart Panel Safe? 🤗🙏


Yes. Epson Smart Panel is very safe to use. This is based on our NLP (Natural language processing) analysis of over 179,393 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Epson Smart Panel Is 46.3/100.


Is Epson Smart Panel Legit? 💯


Yes. Epson Smart Panel is a totally legit app. This conclusion was arrived at by running over 179,393 Epson Smart Panel User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Epson Smart Panel Is 62.9/100..


Is Epson Smart Panel not working? 🚨


Epson Smart Panel works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $16.00


How was your experience with Epson Smart Panel? Post a Review




Features

- Easy setup of Epson products on Wi-Fi

- Innovative action tiles for quick and simple use of Epson products

- Auto configuration and customization for a tailored experience

- Access to support, registration, and supplies in one convenient place

- One interface for Epson printers and scanners with auto configuration tailored to the device

- Requires Epson Smart Panel app download and a compatible smart device

- Data usage fees may apply

- For more information, visit www.epson.com for support.

  Customer Service/Support
Developer:
Seiko Epson Corporation

Contact e-Mail:

Website: