Smartist app not working? crashes or has problems?

Smartist Status

Last Updated on 2025-02-11 by Smartist, Inc.

I have a problem with Smartist

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17 User reports:
App has problems

User reports 17

⚠️ Most reported problems ⚠️

Not working

45.5%

Photo/Video

22.7%

Something else

22.7%

9.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Smartist Problems 🔥

- Room settings are too cookie cutter

- Expensive to gain main features

- Lack of 2 and 3 vertical panels for vertical images

- Cannot import new images from phone’s album

- Limited frame selections

📋 5 Reported Issues:

Mikcas 2024-04-07

App not sync workart iPhone iPad

Nicole Pletts 2023-11-10

Smartist app keeps crashing. Very hard to work on it… Even when you try for the second or third time, it crashes immediately…

Claudia Collao 2023-03-31

I never wanted to subscribe to a full year, they tricked me with the 3 free days! I pushed the button that offered these 3 days and they renewed me for a full year! Apple doesn't refund it because it already requests it 2 times and the system automation doesn't let me do it again, could you please at least charge me for just one month like my previous subscription! it's not fair

Claudia Collao 2023-03-31

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Elize Van Rooyen 2023-02-14

Hi I just went to the app and usually al my presviously uploaded artworks is on the app. No there is not one uploaded artwork? All is gone? Please assist

Showing 1-5 of 5 reported issues:

Have a Problem with Smartist: Artwork Preview App? Report Issue

Common Smartist Problems & Solutions. Troubleshooting Guide

Table of Contents:

Smartist iPhone Issues and Solutions

Smartist iOS app crashes, not working, errors
Smartist iOS app network issues
Smartist on iOS has black/white screen

Smartist Android App Issues and Solutions

Smartist has errors/crashing/not working
Smartist server network connectivity issues
Smartist has black screen

⚠️ Troubleshoot | Fix Now in One Click

Smartist iPhone Issues and Solutions

How to fix Smartist app crashes or not working on Iphone (iOS):

Close and restart the Smartist app on iPhone
Update Smartist app to the Latest Version for iOS
Uninstall and reinstall Smartist iPhone app
Update your iPhone to the latest iOS version

Fix Smartist on iPhone unable to connect to server/internet connection issues::

To resolve Smartist network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Smartist Android App Issues and Solutions

Fix Smartist not working on Android, crashes, errors or is unresponsive:

Force Stop the Smartist App
1. On android, goto Settings » Smartist » click [Force Stop]

Update Smartist to the latest version on PlayStore

Clear Smartist App Cache and Data:
1. On android, goto Settings » Apps » Smartist » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Smartist.

Fix Smartist unable to contact server/ Smartist internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Smartist » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Smartist » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Smartist