Plantum - AI Plant Identifier Reviews

by Nicoleg10

I was using the free version of Plantum for months and enjoying it a lot. I liked it so much I wanted to upgrade to the paid version to support Plantum + its creators. First off, I noticed no major changes to subscribing for $20. Secondly, my app now crashes all the time, they took away the plant care reminders which were the only useful thing in Plantum. There used to be a way to snooze plant care reminders when the plant didn’t need them- now it just sends 30 push notifications a day. Plantum is a waste and I am downloading other plant care apps. Wish I didn’t waste my $$ in an attempt to support this useless app

by Rice_childe

The first few plants you check they let you do it for free but after that before each picture they have you watch adds, very inconvenient if you are a huge plant person with many plants around your home. Not to mention Plantum doesn’t even get half of the plants correct or doesn’t have a answer to what your plant is. And lastly it claims to be able to tell you the disease that your plant may have but each time you go to try it, it instead takes you to a slide for you to post a disease your plant has and describe it yourself instead of actually telling you wants going on with it. I recommend plantnet, I’m recently new to that app but so far I’ve been happy with it

by Stop Deleting My Reviews

I tried it out with my Vizsla. App thought she was a mushroom. I clicked that, no, she is actually a dog. It gave a list of common breeds, all that I can recognize easily without an app (seriously: poodle, French bulldog, husky level of common breeds), but none of which was a Vizsla. I thought I’d give one more chance by putting in a variety of photos, but after going to the trouble of uploading, it didn’t allow me to even see the results without agreeing to the trial period after which I need to go into Apple settings to cancel or be charged for an app that can’t even tell a dog from a fungi. No thank you. Probably should give a bit more risk free of a trial if they want me to bother with cancellation.

by DW880

You can take 1 photo total before it FORCES you to sign up for a free trial, or simply pay. That’s absolute nonsense and ultimately makes Plantum entirely useless. Who in their right mind is paying $60 a year or $8 a month to identify pets and plants? Honestly if you’re that into plants, they have books and plenty other free databases you can use for identification. This is overpriced useless nonsense. Honestly, the only reason why I wanted to take a second photo was because the first time I tried with my cat it gave me breeds that were not accurate at all. I read the descriptions and each one had specific characteristics my cat did not have. For example, the first breed match must have blue eyes, my cats are clearly yellow in the photo. The second breed match had “space between the eyes the same width as the eyes,” the space between my cats eyes are further than this. So on and so forth, my point is Plantum is USELESS! Do not install!!

by Bananas10101

I saw Plantum in a add and it looked very useful because we have a lot of plants and some of which are dying and we can not figure out why. So I decided to download it. After downloading it would not let me into the actual app unless I payed for a years worth of Plantum ($60). Yea ok Barbra, that ain’t happening, I deleted Plantum a minute later and went to the reviews to see if it was just a bug because I expected a little more from a app that had 4 stars. Nope that was no bug and I later learned that I had escaped a scam just in time for other people actually got tricked in to paying for it for a whole year. This is not a good app and it needs to give you a longer amount of time for a trial and not trick you into paying $60 dollars. I also have the question of this: the only reviews so far that I have seen are 1 star reviews so how does it have 4?

by Nothingshere

Wanted to identify one plant and it showed a picture that looked like it could be the plant. When I click learn more it gave me a bunch of weird definitions for the name? Like ‘there is a river with this name’, ‘there is a prophet with this name’, ‘there is a village with this name’, ‘there is a character in winx club with this name’.. like who cares? I wanted to know about the plant not the name. Not sure why someone would pay for Plantum. When I searched for a plant identification app this one popped up and it seemed like it also included a care guide but it didn’t give me any such information. How do cat and dog breeds have anything to do with plants as well? Weird. Deleting Plantum . So glad I didn’t get swindled out of money like some other reviewers.

by B. Jones.

If you don’t want to pay $59 per year, then Plantum is practically useless. It’ll give you 1 free identification (1 total, not 1 per day), and then it’s done until you pay. Don’t even think about using the “free” trial, as they don’t respect the 3 day window, and they auto-bill instead of asking if you want to go through with the upgrade. I’d like some sort of in-between app, where the free version is actually useful, and then the pro version has expanded features, access, etc.. Those who need the full thing undoubtedly find Plantum great, as it seems well put together, and fairly seamless. It just offers nothing for the casual user.

PlantNet and iNaturalist are much more friendly to casual users, and as of right now, don’t charge for plant identification or anything else.

by Corinna Rosa

I purchased Plantum online and how do you spell an unbelievable amount of time trying to get it loaded up. It would not function on my phone. I reached out to Customer Service for help and they continued to tell me after having me wait for a week that I was doing it wrong and I needed to reload Plantum . They would not listen that it was not working. They would not listen that it was looping. They would not honor my request for my refund. Hideous experience. Complete waste of time. I’m a busy person and you run the risk of having your $20 vanish, being gaslighted by the raunchy “customer service” and having a LOT of time sucked out of your life with no results.

by Artist 08

So I want to give a short yet honest review about Plantum. To be honest it isn’t great and I don’t recommend. I already spend about $100 on flowers every year. I am not going to add $120 just so an app could tell me how to fix my plant. I can get someone to do that for 50 bucks. To add on, it’s click bait. It says “we will tell you the steps to take care of your plants” oh really why am I here doing that myself. I have to pick out which disease I see? All negative comments a side, it identifies the plant well not gonna lie. Overall, I don’t highly recommend Plantum.

by Lysa6662

First off, this has been a great app to keep track of my plants progress and become acclimated to watering and fertilizing schedules. That being said, I could do this on my own and not pay the $10/mo because that’s really all you’re getting. Is a plant note taker.

Most of the “plant care” advise can be found using a simple Google search. Also, I find that there are many plant species that are not included in the “identifier.” Leaving me with a “Your Plant” snap with no further information.

Most frustrating of all, is the feature that allows you to communicate with a “plant bot” for EXPERT analysis of an issue. Although I have the premium subscription, it requires another $10 (PER SESSION) to begin a chat… with a bot… 🤯

This was the last straw for me. I will be saving my money and utilizing an app that doesn’t overcharge for what is actually offered and doesn’t try to gauge me when trying use the features that supposedly are included with a premium subscription.

Waste of money and time.

by JDanczer

Though I could see the is app being useful for watering schedules and care for someone who needs the extra reminders. I downloaded in hopes it would better recognize what was wrong with one of my plants. It did not diagnose as it was advertised on it’s Facebook ad. Instead it gave me lots of info; which is nice but then I had to read through each one to try and figure it out. At the end of the day I still don’t know what is wrong with it. I just did the free 3 day trial so maybe other things open up when you purchase? It didn’t thrill me enough to make the purchase.

by Nightshade Nursery

First be weary. If you do not exit the 3day free trial it has you set for the annual premium of 50+ dollars. I’m stuck with it for a year and 50 dollars drained. There goes my food budget for the week. Ramen and PB&js for me. Yikes. I digress....
Leaf snap, a free app, has been a bit more accurate than this one. Plant Photos I had uploaded shells out approximately 12 suggestions. Basically identifying the family but not the type. I already know it’s an oak, but is it a Laural or live? I know it’s a night shade, but there are several species. So which is the one that is in my hand?
Get it. So my mistake for not closing out the subscription soon enough.
Suggestion: go to an ad based revenue where local nurseries can have advertised specials they host through your app and based off user locations with push notifications.

by Blop27

Not a lot of succulents varieties are registered. A few common plants lack care info (like agapanthus or carnivorous plants).
But most of all, after the free trial period you basically have to pay for almost everything : you can’t add any plant to your listing and you only have access to the top of the care page.
Besides their gardening articles are not very complete and there’s only a few.
So it’s great if you don’t buy any plants after the trial period and you just want care reminders.
Sorry but I am sure there are other free options that are more convenient than Plantum…

by Hi I Geuss.....

So I love Plantum so much, it really is great and I don’t have any complaints but one. And before i say that I will say that the only time you get adds is when you scan a plant if you don’t have premium it’s really great! But now for my complaint... when you go to add plants to your yard they chances it will be completely correct is maybe 40% they honestly don’t have a lot of normal plants on here, and by that i mean common plants. Like a SERRANO PEPPER. And common flowers and ect. Out of 8 plants i scanned 4 were incorrect and when i searched them up they didn’t even have that plant.

by Wl32

I don’t have much of a green thumb, so I need a little extra help lol! I must have pretty common house plants because there were zero issues identifying my plants. Exact plants were identified in a few seconds. After reading reviews, the common issues must have been worked out because not only does it identify the exact plant, it doesn’t recognize my dog as a plant lol! So I’m assuming breed identification is not a feature anymore.

I took a star away because I tried the yearly subscription ($9.99 one) and it literally changed nothing. I have no idea what you actually get with the subscription. Also, I didn’t find any information on how to identify any issues with the plants.

by Customer & Employee

I’ve been looking and trying different apps for my plants. Sometimes it gives me the wrong plant name and diagnosis. This one popped up on my Instagram page. Checked it out. Read the reviews. Downloaded it. Scanned my plants, gave me the correct name and problem. I’m loving the reminders. I also purchased it at half off. Thank goodness this one popped up. I removed the other apps that I had downloaded.

by DesertWillow

I was excited, at first when I started the free 3 day trial. But, on the second day,disillusioned, I attempted to cancel and could not locate the cancel area/tab. So I sent a message to “contact us.” I asked to cancel, but got no response! On the day after my 24 hour time limit-to cancel, I easily found the cancel tab. I may have to deal with this through my Bank!

by Lucyny2000

I was very exited at Plantum and subscribed without even free trial. I am new to plants, and I immediately started learning a lot of useful information about 8 plants I have. But when it said I had to water and fertilize some of them DAILY, I kind of refuse to follow those recommendations. But my biggest dissatisfaction was that I couldn’t not upload the photos of my beautiful plants to “my plants” page, even though Plantum identified them correctly. So, after spending a couple of frustrating hours on Plantum , I had cancelled it the day I subscribed. Just wasted $20!

by Laneyg

I never write reviews but I really dig Plantum. I like being able to get all the info I can before buying to make sure the plant will be a suitable fit for the climate here. I’ve used this for a few years and they recently updated Plantum look, functionality, and accuracy, making it even better. I don’t usually like paying for apps but this one is worth the cost for me.

by Chloe97me

I usually don’t write reviews but I want to share my opinion here to support Plantum as it helps me a lot. I have 6 plants in my apt in NY and I always had a problem with some of them like plants loosing leaves or get gray and feels like they are dying or struggling to grow. All this is solved with help of NatureID. Now I have all my plants in one place with suggestions and reminders and I can ask for advice of expert if needed. I really anyone busy who have plants to try Plantum.

by Geniza9

Plantum isn’t worth $60 in my opinion. Once you take the photo other user’s images appear with a brief description of the flower or plant. If you want additional info Plantum re-directs you to internet sites like wikepedia, for example. I believe this is lazy on their part as they should have all the info on Plantum . Not worth the $60 and not subscribing.

by JRO6113

Didn’t even identify plants consistently. I tried the same plant multiple times with different results each time. So I wrote in to cancel within my 3 day trial and got no response. Every day since there has been a charge attempted on my account. I have screenshots of my messages and want this cancelled now.

by HB20082019

I dowloaded Plantum without reading the fine print. I’ve only used it once. Then realized a few days later they are charging me the year subscription of $60. I’ve been trying the last couple days to get my money back and can’t find a phone number to call and they aren’t returning my email messages. I’m stressing out I’m going to loose $60 for something I only used once

by Bluemysteria13

To purchase Plantum is free but when you take a pic of the plant, you get a pop up that wants you to pay a subscription fee in order to identify it. Even if you click the “continue with limited version”, you are brought back to the “take a photo screen” to start over. Once you take the photo again, you get the pop up and never get to see the plants name.

by Smashtastic69

I’ve been trying to cancel this since I tried it and when I saw the price. But they don’t give you convenient or easy way to cancel. It’s been three days and haven’t heard one word. Sent two messages and will be sending another. So now I’ve just been charged the full amount and have to deal with talking to the bank to take off my overdraft fee. Yay! Wouldn’t recommend Plantum at all. It had some interesting things but not worth the price or the hassle.

by Sarasarasarasarasarasara

I downloaded Plantum after they falsely advertised on Instagram that it also works for pet breeds. After starting the free trial and realizing it was just for plants I tried to cancel but couldn’t through Plantum . I contacted “app support” saying I wanted my trial cancelled and not to subscribe and got no response. I then got charged $60 even though I had already removed Plantum from my phone. I have since tried contacting them twice to get a refund and have heard nothing. S C A M

by MonikaJT

I downloaded the free trial to test this out. Nowhere in the sign up/download process do they make clear of when your free trial expires and when you will be charged. In the terms and conditions, it states that the customer has the option of multiple billing frequencies but Plantum AUTOMATICALLY put me on an annual plan and charged me an outrageous amount. I never had the option to select a different subscription plan and they are now completely non-responsive. Do not purchase unless you want to be opted into an annual plan.

by Vru47272

It doesnt really help you much. I took pics of my succulents and it showed me multiple options to choose from for info. None of the options really matched my plants . If you have to be the judge anyway, why pay for it? Just use google lens!

by Allthenicknames Taken

Ads are intrusive; completely over the top. Clearly pushing the user to purchase the “premium” version...why bother offering a “free” version of Plantum in the first place if the ads render it largely useless? That said, if you can read and digest the information in the split second before the ad obliterates it, it does ID plants from the photo snapped by the user.

by Danii Brady

Why is free to download but costs money to use? Might as well charge money for Plantum . Seems like a cool app but it’s honestly such a waste of time to download an app just to be unable to do anything with it at all! And no, i will not do a free three day trial 🥴 Y’all are goofy for trying to charge $10 for an app that most likely won’t be used everyday

by Anony. Mouses

They are really crazy to try to charge $60 for the apps. Just put on a few ads as the system loads. Let people watch a 10-20 second ad. Then you would make .50 - $1.50 per picture uploaded.

Still cant find the exact tree type this is. Some type of oak. Leaf doesn't match any pictures they have listed.

by Mliss_gator

Not true! I downloaded Plantum when I needed to identify a plant for a friend. It said 9.99 a month cancel anytime you want. So I thought ok, I’ll keep one month and see how much I actually use it to determine if I cancel it or not...then I got an email confirming my subscription and $60 charge!!! BOOM! I tried asking for a refund from Apple but they refused. I guess I thought it was a monthly charge! I hope I use it but for now I’m a bit upset!

by Moniwoo

I think for sixty something dollars a year Plantum could be a lot more accurate and at least give you care instructions too.

by Joshi Chico

I didn’t expect it to as it popped on my Instagram.

by Lowbarbarlow

I got a bunch of free plants on Craigslist and the owners didn’t tell me what kind they were so that I could water them correctly. I used Plantum and it really helped me out