Airalo app not working? crashes or has problems?

Airalo Status


I have a problem with Airalo

Are you having issues? Select the issue you are having below and provide feedback to Airalo.




⚠️ Most reported problems ⚠️

Not working
45.1%

Connection
27.8%

Something else
10.2%

Login
8.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Airalo Problems 😠👌🔥

- Not user friendly

- A lot of things to toggle on/off

- Couldn't make outgoing calls properly

- Couldn't use the internet while the phone was on

- Couldn't text properly

- Stopped working out of nowhere halfway through

- Had to buy a whole new 7-day eSIM and didn't even give enough to cover it

  26 Reported Issues: 😵🆘🛟🚨📢

Tim Lennan
2023-09-12

Got a 403 error using an unsecured network. Switched to cellular and it worked

Jennie
2023-09-10

I have an error message 403 while trying to open the app

Mirna
2023-09-03

I downloaded the app trying to open it , its giving unknown error

Mary-Lynn Massoud
2023-08-18

I bought a Greek package and the esim is not working in greece

Chilli
2023-07-17

I’m in China, I bought a 30 days package, it worked well the first 2 days, today I tried to check how much traffic I have used, but the app is not connectable, it kept showing response status code was unacceptable: 502. What does it mean?

Yaxzuly Toyo
2023-07-13

Hi, My Order summary Order number: 9452937 Order date: 12 Jul 2023 Payment type: PayPal Issued to: Yaxzuly Toyo Gonzalez Package purchased: Hé Hé 5 GB - 30 Days Order total: US$12 I tried to open my airalo app but it doesn’t work. It says error. What can I do?

Lucille Miranda
2023-07-12

The app and website don't even work in Paris on an Android - so I'm stuck with no way to activate my sim

Adriano
2023-07-11

I want to buy internet in Amsterdam, but the app isn’t working, there is a message ‘response status code was unacceptable: 403’

Oliwia
2023-07-06

I have an error 403

Bill
2023-07-01

Esim doesn't work..bought it and wasted money. I cant even load the airalo app through wifi

Ali Sarekahea
2023-06-24

When i want to open the app the following message appear( response status code was unacceptable 403)

Pilar
2023-06-24

Since yesterday I cannot open the Airalo app. It shows the message "error unknown". How can I fix this?

Marco Franco
2023-06-15

No esta funcionando la app no me permite abrir y me sale un error 403

Ivy
2023-06-08

I signed up aíralo esim plan before flying to Germany. It worked well during my stay there but when I arrived Spain , the data roaming was turned off and there was no internet connection. However I found the solution by turning on the data roaming. The problem now is I can’t open Airolo app now. The app shows ‘ response status code was unacceptable:403’ ‘try connection’

Anna
2023-06-07

Error 403 and cant check app to top up or check remaining data

Lina
2023-05-13

Responde status code was unacceptable: 403

KCW
2023-04-29

"[E]rror 38" has been preventing me from texting from Paris to USA for over six hours now. Airalo Help Center does not recognize "error 38." Google Pixel 7 whose OEM SMS worked without prep on Verizon in UK right before activating Airalo and crossing the Chunnel.

Ken Harvey
2023-04-28

the app won't launch on my Galaxy A41

Lior Zarfati
2023-03-23

The app itself won't launch on my Samsung s22+ but it is launched on my friend's iphone

Abdul
2023-03-15

Trying to open the app in Dubai while on WiFi to see if I could buy a plan for my upcoming trip but the app says no internet connection. Tried every logical solution but didn't work, so uninstalled it.

Anne
2023-03-10

Since arriving in Abu Dhabi I have not been able to open the app, it keeps loading. Therefore also not been able to load the esim.

Mike Irwin
2022-08-27

I have a European esim mobile data card. It worked fine in Switzerland but Iam now in France and it will not connect to the Orange network. I have a google pixel 6A. Can you help

Yaro
2022-08-12

When trying to start airalo, I'm getting this error "Response status code was unacceptable: 502"

Karishma Mirpuri
2022-07-28

Esim.for UK was working fine then I topped it up and now it doesn't work...

Sarah Twomey
2022-07-23

Canadian esim is not working in Quebec but it says I have LTE.

Gal Neria
2022-06-25

Hi, I have an esim in Spain. It worked good for two weeks and now there is no internet connection, I am at Madrid

Showing 1-26 of 26

Have a Problem with Airalo: eSIM Travel & Internet? Report Issue




Common Airalo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Airalo app on iOS and Android devices. Solve all Airalo app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Airalo iPhone Issues and Solutions

  2. Airalo Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Airalo, developers of Airalo.


Verified email ✔✔

E-Mail: support@airalo.com

Website: 🌍 Visit Airalo Website

Privacy Policy: https://www.airalo.com/more-info/privacy-policy

Developer: Airalo




About this app

You can find an updated list of eSIM compatible devices on this link:
 app. this app is a perfect solution for anyone who wants to get connected during their travels - it doesn't matter whether you're a seafarer, flight crew, on a business trip or you just want to enjoy mobile data while visiting other countries - We are here to provide you with instant connectivity and solve your travel connectivity problems. (this app has eSIMs for over 190+ countries and regions and we're working 24/7 to expand our coverage. * Step 3: Purchase & install your eSIM
You can install your eSIM directly or by scanning a QR code or manually inserting an activation code provided.  Think of it as a lightweight prepaid plan or virtual data SIM for whatever local carriers exist in the country you’re currently in, but without this old-school plastic SIM card you can easily lose in your pockets. eSIM is a true technological revolution and we bring it right into your eSIM compatible device! * You get access to local data services at affordable prices without the need to hunt down a physical SIM card, WiFi or pay for expensive roaming. * You can continue to use your own phone number while using the data from your eSIM. * Some of our eSIMs do and we're working on adding more into our store for your convenience.  Just buy one of our eSIM travel mobile data packs at affordable rates (starting from $4. 50) for over 190+ countries and regions globally to enjoy global connectivity.  Rather than requiring users to fiddle with SIM trays and pins, the eSIM operates within your device's firmware. * An eSIM data plan is a prepaid data-only plan that you can install directly to your eSIM-compatible device.  Every eSIM from this app is prepaid and requires no contract, so you can top up your service or switch your plan whenever you want. * You can store multiple eSIMs on one device.  Add a data pack to your dual SIM iPhone or iPad and never worry about staying connected while on your adventures. * An eSIM is embedded SIM technology.  With an eSIM, you can simply activate your service once you’ve arrived and you’re connected immediately. * You don’t have to mess around with fragile, tiny hardware.  Check your eSIM’s description for details. * eSIMs from this app start from $4. 50 for 1GB of data.  Your eSIM is handled through an app, making things easier for everyone. * It’s much easier to switch plans.  You can also manage and top-up your eSIMs with your this app account. * You aren’t disconnected during transit.  Think of it as a digital SIM card.  That gives you the freedom to purchase your eSIMs ahead of time and simply activate them on arrival. Terms & Conditions: app.