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I hate writing negative reviews about anything but this app concerns me. I installed it with the hope of being able to use my phone while abroad but quickly ran into issues. First off, it’s not user friendly whatsoever. There are a lot of things to toggle on/off… switch this, don’t switch that etc… after following their instructions I still couldn’t make outgoing calls properly. A lot of little bugs started popping up. I couldn’t use the internet while the phone was on… couldn’t text properly etc… for a lack of better words, it was a mess. The most alarming thing was that my contacts started to disappear and names were going missing. And a completely random and concerning issue was that my phone started to think it was in Russia… tik tok started showing me all Russian pages and at that point, enough was simply enough. Sorry for the negative review but hope this helps someone or the developers. I was genuinely excited to have a solution to using my phone while abroad.

I bought a 7-day eSIM and it stopped working out of nowhere halfway through. I got an email saying that they transferred me to a “better network” provider which is fine. But then they proceed to not tell me I had to buy a whole new 7-day eSIM and they “refunded” me the remaining data of my plan. So now with only 3 days left of my trip they want me to buy a new 7-day eSIM and they didn’t even give me enough to cover it, I have to pay extra for the original 7-day service I wanted. Update: I’m now giving them more stars are they finally decided to work with me and give me back my eSIM and the original network. So I now have the original network I started off with before they took it away. So my data works as it did before now and I’m happy once again! I do recommend this app. It’s only 4 stars because they made it so complicated to finally give me back my original plan and I went almost 2 whole days without data because of this ordeal.

I bought esim cards for both Jordan and Turkey. Upon landing in Jordan I couldn’t get my esim to connect so I bought a physical SIM card while still at the airport. I contacted support in the hopes that they could help me with the Turkey esim before I landed. They were able to give me clear instructions and I was able to use the product in Turkey, which I'm very happy with. But the information they provided is NO WHERE on their website, I wouldn’t have been able to connect without emailing customer support and this makes no sense. They just need to have clear instructions with the exact APN settings that you need in each country. If this information was readily available, everyone would have a much easier time with the product. I don’t understand their reasoning in keeping this a secret. If they provide better clarity and transparency in how to use their product, this would be a 5 star service.