eBeihilfe Status

Last Updated on 2024-10-30 by Regierungspräsidium Hessen

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⚠️ Most reported problems ⚠️

Not working

43.8%

Crashes

37.5%

6.3%

Payments

6.3%

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Common eBeihilfe Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve eBeihilfe network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the eBeihilfe App
1. On android, goto Settings » eBeihilfe » click [Force Stop]

Clear eBeihilfe App Cache and Data:
1. On android, goto Settings » Apps » eBeihilfe » Storage » click [Clear Data] option. This clears both data and cache.
2. restart eBeihilfe.

On android, goto Settings » Apps or Manage Apps tab.
Click eBeihilfe » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto eBeihilfe » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch eBeihilfe

E-Mail: beihilfe@rpks.hessen.de

Website: 🌍 Visit eBeihilfe Website

Privacy Policy: https://ebeihilfe.hessen.de/datenschutz

Developer: Regierungspräsidium Kassel

Mar 19, 2025, 08:52 AM
a user from Offenbach, Germany reported problems with eBeihilfe : Login
Mar 01, 2025, 04:00 PM
a user from Weinheim, Germany reported problems with eBeihilfe : Not working
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