My Astuce app not working? crashes or has problems?

My Astuce Status

Last Updated on 2024-05-06 by METROPOLE ROUEN NORMANDIE

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103 User reports:
App has problems

User reports 103

⚠️ Most reported problems ⚠️

Not working

66.0%

20.4%

Crashes

7.8%

Account

4.9%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with My Astuce? Report Issue

Common My Astuce Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Astuce app on iOS and Android devices. Solve all My Astuce app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Astuce iPhone Issues and Solutions

My Astuce iOS app crashes, not working, errors
My Astuce iOS app network issues
My Astuce on iOS has black/white screen

My Astuce Android App Issues and Solutions

My Astuce has errors/crashing/not working
My Astuce server network connectivity issues
My Astuce has black screen

My Astuce iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Astuce app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Astuce app crashes or not working on Iphone (iOS):

Close and restart the My Astuce app on iPhone
Update My Astuce app to the Latest Version for iOS
Uninstall and reinstall My Astuce iPhone app
Update your iPhone to the latest iOS version

Fix My Astuce on iPhone unable to connect to server/internet connection issues::

To resolve My Astuce network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Astuce black/white screen (blank screen) on iPhone:

Follow the My Astuce iOS app troubleshooting guide Here →

My Astuce Android App Issues and Solutions

Fix My Astuce not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Astuce app issues:

Force Stop the My Astuce App
1. On android, goto "Settings" » click My Astuce app. » click "Force Stop".

Update My Astuce to the latest version on PlayStore

Clear My Astuce App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Astuce app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Astuce.

Fix My Astuce unable to contact server/ My Astuce internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Astuce » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Astuce » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Astuce on android.

Solve My Astuce black/white screens issue on Android:

Follow the My Astuce android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at METROPOLE ROUEN NORMANDIE, developers of My Astuce.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit My Astuce Website

Privacy Policy: https://reseau-astuce.fr/fr/politique-de-protection-des-donnees/188

Developer: Service Développement MRN

61.54% Contact Match

Developer: SAS AmeL Bordeaux

E-Mail: [email protected]

Website: 🌍 Visit Maman Astuces Website

About this app

Itinéraires, horaires, informations trafic, retrouvez tous les outils et informations indispensables à l’organisation de vos déplacements au sein du territoire de la Métropole Rouen Normandie. Vous utilisez déjà MyA et appréciez nos services ? Dites-le avec 5 étoiles !