My Astuce Status

Last Updated on 2026-03-12 by METROPOLE ROUEN NORMANDIE

I have a problem with My Astuce

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Most reported problems

Not working

57.1%

25.0%

Account

14.3%

Screen

3.6%

Common My Astuce Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve My Astuce network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the My Astuce App
1. On android, goto Settings » My Astuce » click [Force Stop]

Clear My Astuce App Cache and Data:
1. On android, goto Settings » Apps » My Astuce » Storage » click [Clear Data] option. This clears both data and cache.
2. restart My Astuce.

On android, goto Settings » Apps or Manage Apps tab.
Click My Astuce » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto My Astuce » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Astuce

E-Mail: [email protected]

Website: 🌍 Visit My Astuce Website

Privacy Policy: https://reseau-astuce.fr/fr/politique-de-protection-des-donnees/188

Developer: Service Développement MRN

Mar 13, 2026, 06:34 PM
a iOS user from Rouen, France reported problems with My Astuce : Not working
Jan 18, 2026, 10:12 PM
a iOS user from Rouen, France reported problems with My Astuce : Screen
Nov 25, 2025, 12:40 PM
a Windows user from Mont-Saint-Aignan, France reported problems with My Astuce : Account
Nov 13, 2025, 06:24 PM
a Windows user from Rouen, France reported problems with My Astuce : Not working
Oct 08, 2025, 10:32 AM
a iOS user from Paris, France reported problems with My Astuce : Not working
Sep 21, 2025, 07:09 PM
a Windows user from Rouen, France reported problems with My Astuce : Account
Sep 21, 2025, 07:09 PM
a Windows user from Rouen, France reported problems with My Astuce : Login
Sep 21, 2025, 07:35 AM
a AndroidOS user from Rouen, France reported problems with My Astuce : Login
Sep 14, 2025, 06:44 AM
a Windows user from Rouen, France reported problems with My Astuce : Not working
Sep 13, 2025, 06:24 AM
a Windows user from Lille, France reported problems with My Astuce : Account
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