Ledger Wallet Status

Last Updated on 2026-05-07 by Ledger SAS

I have a problem with Ledger Wallet

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Most reported problems

Not working

58.3%

16.7%

Account

8.3%

Connection

8.3%

Michael 2022-06-20

Tried to update ledger live and it wouldn't update. Uninstalled it and then reinstalled it. It still would not open.

Showing 1-1 of 1 reported issues:

Common Ledger Wallet Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Ledger Wallet network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Ledger Wallet App
1. On android, goto Settings » Ledger Wallet » click [Force Stop]

Clear Ledger Wallet App Cache and Data:
1. On android, goto Settings » Apps » Ledger Wallet » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Ledger Wallet.

On android, goto Settings » Apps or Manage Apps tab.
Click Ledger Wallet » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Ledger Wallet » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ledger Wallet

E-Mail: [email protected]

Website: 🌍 Visit Ledger Live Website

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Developer: Ledger

May 09, 2026, 06:53 AM
a Ubuntu user from Zurich, Switzerland reported problems with Ledger Wallet : Connection
Apr 21, 2026, 09:13 PM
a Windows user from Grenville-sur-la-Rouge, Canada reported problems with Ledger Wallet : Not working
Mar 05, 2026, 08:53 AM
a AndroidOS user from Basel, Switzerland reported problems with Ledger Wallet : Not working
Mar 05, 2026, 08:52 AM
a AndroidOS user from Basel, Switzerland reported problems with Ledger Wallet : Account
Dec 02, 2025, 02:40 PM
a iOS user from Raleigh, United States reported problems with Ledger Wallet : Not working
Nov 23, 2025, 08:34 PM
a iOS user from Buffalo, United States reported problems with Ledger Wallet : Not working
Sep 10, 2025, 01:14 AM
a iOS user from DeMotte, United States reported problems with Ledger Wallet : Not working
Aug 28, 2025, 09:25 AM
a Mac user from Wuppertal, Germany reported problems with Ledger Wallet : Not working
Aug 10, 2025, 12:42 PM
a Mac user from Valencia, Spain reported problems with Ledger Wallet : Login
Aug 09, 2025, 06:30 PM
a AndroidOS user from Bordeaux, France reported problems with Ledger Wallet : Not working
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