My Verisure app not working? crashes or has problems?

My Verisure Status
I have a problem with My Verisure

Are you having issues? Select the issue you are having below and provide feedback to My Verisure.

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173 User reports:
App has problems
 User reports 173

⚠️ Most reported problems ⚠️
Not working
44.1%

Login
41.2%

Connection
6.2%

Account
2.3%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
P
Paul Andrews:

Verisure app simply NOT working on my iphone! Do you have a problem with your app???

View
solution
D
David Baldwin:

App will not connect on iphone, opens and never connects

View
solution

📋 4 Reported Issues:

A
Alan Smyth 2025-03-29

Crashes

P
P. De La Rie 2023-11-22

Cannot open the app? whats going on, no feedback from the Verisure side!

M
Monica Nedrick 2023-11-12

My aop is not working

J
Jenny Törsfeldt 2023-06-25

The app is not working on my samusung S22. I cant uppdate The app and not inte docent work at all

Showing 1-4 of 4 reported issues:

Have a Problem with My Verisure? Report Issue




Common My Verisure Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. My Verisure iPhone Issues and Solutions

  2. My Verisure Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: serviceclient@securitasdirect.fr


Verified email ✔✔

E-Mail: atenciononline@securitasdirect.es

Website: 🌍 Visit My Verisure Website

Privacy Policy: https://customers.securitasdirect.es/media_contents/app/myverisure/android/terms_es.html

Developer: Securitas Direct - Verisure




‼️ Outages Happening Right Now

  • Jun 17, 2025, 01:12 PM

    a user from Dammarie-les-Lys, France reported problems with My Verisure : Not working

  • Jun 11, 2025, 06:00 AM

    a user from Auberville-la-Renault, France reported problems with My Verisure : Login

  • Jun 06, 2025, 05:49 AM

    a user from Saint-Etienne, France reported problems with My Verisure : Login

  • Jun 04, 2025, 09:16 AM

    a user from Sartrouville, France reported problems with My Verisure : Login

  • Jun 03, 2025, 09:45 AM

    a user from Étampes, France reported problems with My Verisure : Not working

  • May 23, 2025, 04:34 PM

    a user from Culoz, France reported problems with My Verisure : Login

  • May 18, 2025, 07:57 PM

    a user from Pleurtuit, France reported problems with My Verisure : Not working

  • May 09, 2025, 04:14 PM

    a user from Montreuil, France reported problems with My Verisure : Not working

  • May 08, 2025, 04:43 PM

    a user from Évette-Salbert, France reported problems with My Verisure : Login

  • May 02, 2025, 05:24 AM

    a user from Fürstenfeldbruck, Germany reported problems with My Verisure : Login

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