Gulf Power app not working? crashes or has problems?

Gulf Power Status

Last Updated on 2021-03-29 by NextEra Energy, Inc

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Common Gulf Power Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gulf Power app on iOS and Android devices. Solve all Gulf Power app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gulf Power iPhone Issues and Solutions

Gulf Power iOS app crashes, not working, errors
Gulf Power iOS app network issues
Gulf Power on iOS has black/white screen

Gulf Power Android App Issues and Solutions

Gulf Power has errors/crashing/not working
Gulf Power server network connectivity issues
Gulf Power has black screen

Gulf Power iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gulf Power app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gulf Power app crashes or not working on Iphone (iOS):

Close and restart the Gulf Power app on iPhone
Update Gulf Power app to the Latest Version for iOS
Uninstall and reinstall Gulf Power iPhone app
Update your iPhone to the latest iOS version

Fix Gulf Power on iPhone unable to connect to server/internet connection issues::

To resolve Gulf Power network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gulf Power black/white screen (blank screen) on iPhone:

Follow the Gulf Power iOS app troubleshooting guide Here →

Gulf Power Android App Issues and Solutions

Fix Gulf Power not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gulf Power app issues:

Force Stop the Gulf Power App
1. On android, goto "Settings" » click Gulf Power app. » click "Force Stop".

Update Gulf Power to the latest version on PlayStore

Clear Gulf Power App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gulf Power app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gulf Power.

Fix Gulf Power unable to contact server/ Gulf Power internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gulf Power » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gulf Power » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gulf Power on android.

Solve Gulf Power black/white screens issue on Android:

Follow the Gulf Power android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NextEra Energy, Inc, developers of Gulf Power.

About this app

At Gulf Power, we are constantly looking for ways to improve our customer experience. As part of NextEra Energy, we have updated the user-interface. We made it easier to pay a bill, check latest news or check on an outage on our real-time outage map.