My Verisure Reviews

Q: Is My Verisure Safe?

My Verisure is very safe to use. JustUseApp Safety Score for My Verisure is 58.7/100 This assessment is based on our NLP analysis of 836 user reviews.

Published by Securitas Direct on 2026-05-13

🏷️ About: Notes: -If you are a customer of Verisure and you have a Verisure Smart Alarm installed, you will only have to download and install the application. To start using it you will need a “username” and a “password” which you will be able to obtain on our or by calling our Customer Services line -If you are a customer of Verisure and you have another device installed, or you do not know if your device is compatible with thi.

Rating 4.8/5

Safety Score: 58.7/100

Legitimacy Score: 60.5/100

Is My Verisure Safe to Use?

We Investigate the app owner's website (Securitasdirect.es), verify their legitimacy, and uncover hidden scams and complaints.

Overall Customer Experience 😎

😎 Positive experience

57.7%

🤬 Negative experience

40.6%

🫥 Neutral

1.8%

~ from Justuseapp.com NLP analysis of 836 combined software reviews.

Is My Verisure Safe?

My Verisure is very safe to use.

58.7/100

Safety Analysis »»

Is My Verisure Legit?

My Verisure looks authentic and legitimate.

60.5/100

⚠️ Share your Experience & Warn Others

Summary of Customer Reviews (Takeaways): 💎

- Simple user interface

- Stable app

- Manages house alarms

Read 5 Customer Service Reviews 😠💢

4.8 out of 5

From bad to worst!

by Jcna11

The previous app was already awful and yes, they manage to make a new one even worst! I own 4 laundries all of them with Securitas Spain using MyVerisure to view the cameras and I can tell you is no good. Please make user the interface simple and MyVerisure stable! It’s crashing one a day.

Slowwwww

by Y2501

The worst app I have ! Takes ages to open. And the only thing it has to manage is the house s alarms.

Very bad.

by Diego De La Vega

Having so many malfunctions requires great practice. Pathetic.

Un desastre

by Monoape

Esta nueva version es aun peor que la anterior que ya era mala y esta empresa va por el mismo camino: de mal en peor

DavidS

2021-11-27

The worst app ever. I have run out of superlatives to decribe how utterly shambolic and dreadful it is. Does not recognaise username, will recoon one device but not on another ("user account does not exist"(. The most confusing vocabulary ever passcode, password, identifier - cannot change account details. And tthey don't answer the telephone - waiting time 6 minutes became 60 minutes. Have lost more than a day of my life trying to sort out this chaos. Totally dysfunctional - I only hope the alarm system itself works better. This is the first review I have ever writf any app which shows just how hopeless this app is

Is My Verisure Safe? 🙏

My Verisure is very safe to use. JustUseApp Safety Score for My Verisure is 58.7/100.
This assessment is based on our NLP analysis of 836 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

87% of users say app is safe 👍

87%

8.5% of users have some concerns ⚠️

8.5%

4.4% of users say app is risky 🚨

4.4%

Is My Verisure Legit? 💯

My Verisure looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for My Verisure is 60.5/100 .
This conclusion is based on analysis of 836 user reviews.

🔏 Privacy & Data Safety

My Verisure collected the following data from you:

Data Linked to You:
- Location
- Identifiers
- Usage Data
- Diagnostics

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Features

-If you are a customer of Verisure and you have another device installed, or you do not know if your device is compatible with this application, call our Customer Services line and we will give you all of the information.

All of the products and applications used to control your alarm have the most stringent security systems thanks to the Verisure Technology which is exclusive to Securitas Direct.

-If you are a customer of Verisure and you have a Verisure Smart Alarm installed, you will only have to download and install the application.

-If you are still not a customer of Verisure and you want to receive more information, you can contact us on our website or by calling.

At Verisure we continue to look after your security, 24 hours a day.

Contact Support

Developer:

Securitas Direct

Contact e-Mail:

https://customers.securitasdirect.es/

Website:

🌐 www.securitasdirect.es

⚔️ https://customers.securitasdirect.es/es/legals/iph/ES