Are you having issues? Select the issue you are having below and provide feedback to Grid Money.
- Customer support does not respond
- Error with account
- Charged for subscription but unable to use service
- No refund issued
Your app is not working , it's just a blank screen. I'm in able to log in. I really need an advance but I can't log in . I tried uninstalled the app and re download it but still nothing
I got logged out of the app now it says my account is not setup to use the Grid app, continue to use the Visor app. For one I don’t even know what that is and two I was already signed in on the Grid app before I got logged out.
Grid says my 60 boost was delivered. It is not in my bank account.
My bank account meets the criteria based on the list but says there is an issue with my account when I enter the information and connect my account and debit card.
I have grid on another phone but the phone is broken I need it on this phone this is a different phone so it does not will you help me get back working back on this phone. My telephone no is 7062185050 can you help me
I am having trouble unlinking my card I just want to remove it and use a different account
I don't see an update but I'm unable to advance using button
Same here. App just loads and spins.
It says my advance has been sent to my account but I received no money
When I click on the button to get an advance it is just the spinning circle.
Constantly spinning and I cannot click on it.
Applied for the pay boost and it’s just been loading for over a week now and it said it would take up to 72 hours..
The app has the "loading" circle everytime I click on a button.
Loading and spinning
Its constantly loading/spinning
I put in my paystubs to register for payboosts and it’s still showing the “loading” circle spin.
I put in all the info for my paystubs for the pay boost, and it’s just has the loading circle.
I put in all the info for my paystubs and such so I could get a bigger boost and it’s just had the ‘loading’ circle spinning all day.
Complete guide to troubleshoot Grid Money app on iOS and Android devices. Solve all Grid Money app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Visor, developers of Grid Money.
Contact e-Mail: support@getgrid.app
Cash. Build. Spend. Need extra cash? Want to build credit? Grid has you covered. Meet CashBoost — it gives you on-demand cash advances whenever you need them. Meet PayBoost — it gives you part of your yearly tax refund on every paycheck. Get a CashBoost between paychecks or access your tax refund early with PayBoost. Stop using your existing debit card for your everyday purchases. Use the BoostCard to get paid while you build credit. We're always here to help with any question you might have. Reach out to us at support@getgrid.