Contact Grid Money Support
Published by Visor on 2023-12-01About: Cash. Build.
How to Contact Grid Money Customer Service/Support
Listed below are our top recommendations on how to get in contact with Grid Money. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Grid Money. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
52.17% Contact Match
Developer: Grid Paycheck Boost
E-Mail: [email protected]
Website: Visit Grid Money Website
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Reported Issues: 25 Comments
By Brian
3 months agoPhone number needs updating
By Frankie king
1 year agoI have reset password 4 times to log in on web site to file ticket to cancel account.an they want let you login to cancel account.i don't owe anything.an y'all want let me close account.
By Scottie conner
1 year agoTook out a cash advance and it and then the next day it was taken from my account, wtf. I had to repay it the next day?
By Debra Adams
1 year agomy phone is off...can receive 6digit code....can you please send it to my email
By Donna Peele
1 year agoI need help getting in my account my phone is off right now
By Chad L Kittrell
1 year agoI got a advance for 50 it says it's been delivered but it's not in my acct
By Emily Cannistra
2 years agoI was having a problem with the interface Grid platform is using so I submitted them an email. Their response was to further block me from any future requests for a cash advance.
By Elizabeth M Moise
2 years agoSo it says that my $50 cash advance whatever it is was delivered but it hasn't been but you guys are giving me the repay option that's kind of stupid so how does this work
By James Williams
2 years agoCan I get cashboost using my social security disability income
By Erick Rodriguez
2 years agoApp says that $50 advance was delivered but it is not showing up in any of my linked accounts..WTF? I am only being given the option to pay back the $50 that I never got?>? WTF
By Carlotta
2 years agoI need yal to send me a code or pin to my email because the one time pin yal are sending to my phone number 4783027695 is temporarily off at the moment.
By Sheila Williams
2 years agoApp not letting me get another advance keep saying something wrong with my bank account but took my money out
By Sheila Williams
2 years agoI'm trying to get another advance but it is not letting me but it took my money out of my account
By Robert Cason
2 years agoI wish you guys would stop hitting my account every other day and Bouncing money from this account. If you can't stop; I will be forced to put a Stop Payment on this Account. You guys have my account in serious Overdraft Charges that I have to fight to get back in my account. If I see one more attempt made by your company to get money from my account, I will immediately place a STOP PAYMENT on this account, thank you.
By Sandra Johnston
2 years agoI was approved for $50 dollars, after I put all info in it told me they could not verify all of my info, WTH IS THIS A SCAM OR WHAT??? SO TIRED OF SCAMMERS!!!!!!!!
By Anna L Bass
2 years agoI supposedly had a $30 advance and it was supposedly delivered but it has not been delivered because it is not in my account and no account that has my name
By Matthew Rodgers
2 years agoI've been trying to get money from you guys. And when you send it to me you guys take it back out when I need it. For the pat 3 weeks I never get the money and they still take money out of my account when I never got anything.
By Shyann Green
2 years agoI never was able to create an account and now they’re charging me a membership fee
By Maurice Johnson
2 years agoForgot password
By Logan
2 years agoApp won't open keeps charging me I want to delete my account
By Keanna Holley
2 years agoMy account is locked , how do I unlock it??
By Cy culley
2 years agoThey never sent my cash advance the app keep saying it be in my account 7/13/21 nothing is in my account open the app all it keep saying is it's processing
By Onika Tanyaa Miraj
Worst service just don’t waste your time
I’ve had this app downloaded but haven’t had the energy to delete until today once I remembered & noticed I’ve been stuck on repaid for almost 2 months now lol. Customer support never responds it’s like I’ve been talking to myself from what it seems “1 tO 2 bUsSiNeSs DaYs” it’s been way pass that time frame guys😭! I’ve updated the app just recently thinking it was a bug but nope the app still says repaid and the support chat says my payment has been successful & I can get a new advance but STILL on the advance screen it says repaid. Pls . Fix. The. App. Now that I look at these reviews I should’ve read b4 downloading. Cause I’m paying $10 monthly for a repaid status screen???... ALSO THEY ARE NOT WORKING ON A CASHBOOST THEYVE BEEN SAYING IT FOR MONTHS IN THE REVIEWS FOR DAMAGE CONTROL
By Pari'NePaul
Horrible Customer Service
I was charged for a subscription but was not able to use the app to acquire a cash boost. The app prompted me that there was an error with my account. When I reached out to customer service they told me they were not able to resolve the issue and no refund would be issued due to me reading the terms and agreement. How then could I be charged for something and not be able to utilized the service. I’ve asked for a refund, but instead was told that they are sorry and hope that I would continue using their services after telling them I would not. I understand wanting to be cordial and professional but it is asinine and patronizing. If I could have this app removed from the App Store I would. Please do not use this app.
By empower is fake news
Grid will steal your $
Goodluck canceling your account with Grid once you realize this app is trash. $10 a month for a $30 loan, LOL. I’ve attempted to cancel and guess what, they still charge my card $10. So I changed debit card and had to do process a charge back. Now guess what, the will process an ACH payment. I had to call Wells Fargo and block them from any and all future debits. Wells Fargo has advised me to write a review on the BBB website because these type of “startups” don’t play by any rules. Grid won’t get my $ however I’ve had to jump through hoops to get them blocked from attempting to steal money from my account. If I ever meet someone from this app in person, it’s on. You can’t steal money and expect a pass. Do yourself a favor and pass on this scam.
Have a Problem with Grid Money? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Grid Money to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Grid Money customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Grid Money.
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