Contact Grid Money Support
Company Name: Visor
About: Visor is an online personal tax advisor that provides year-round tax advice to optimize a user's
finances.
Headquarters: San Francisco, California, United States.
Grid Money Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Contact e-Mail: [email protected]
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Read 25 Customer Service Reviews 😭😔💔
Phone number needs updating
I have reset password 4 times to log in on web site to file ticket to cancel account.an they want let you login to cancel account.i don't owe anything.an y'all want let me close account.
Took out a cash advance and it and then the next day it was taken from my account, wtf. I had to repay it the next day?
my phone is off...can receive 6digit code....can you please send it to my email
I need help getting in my account my phone is off right now
I got a advance for 50 it says it's been delivered but it's not in my acct
I was having a problem with the interface Grid platform is using so I submitted them an email. Their response was to further block me from any future requests for a cash advance.
So it says that my $50 cash advance whatever it is was delivered but it hasn't been but you guys are giving me the repay option that's kind of stupid so how does this work
Can I get cashboost using my social security disability income
App says that $50 advance was delivered but it is not showing up in any of my linked accounts..WTF? I am only being given the option to pay back the $50 that I never got?>? WTF
I need yal to send me a code or pin to my email because the one time pin yal are sending to my phone number 4783027695 is temporarily off at the moment.
App not letting me get another advance keep saying something wrong with my bank account but took my money out
I'm trying to get another advance but it is not letting me but it took my money out of my account
I wish you guys would stop hitting my account every other day and Bouncing money from this account. If you can't stop; I will be forced to put a Stop Payment on this Account. You guys have my account in serious Overdraft Charges that I have to fight to get back in my account. If I see one more attempt made by your company to get money from my account, I will immediately place a STOP PAYMENT on this account, thank you.
I was approved for $50 dollars, after I put all info in it told me they could not verify all of my info, WTH IS THIS A SCAM OR WHAT??? SO TIRED OF SCAMMERS!!!!!!!!
I supposedly had a $30 advance and it was supposedly delivered but it has not been delivered because it is not in my account and no account that has my name
I've been trying to get money from you guys. And when you send it to me you guys take it back out when I need it. For the pat 3 weeks I never get the money and they still take money out of my account when I never got anything.
I never was able to create an account and now they’re charging me a membership fee
Forgot password
App won't open keeps charging me I want to delete my account
My account is locked , how do I unlock it??
They never sent my cash advance the app keep saying it be in my account 7/13/21 nothing is in my account open the app all it keep saying is it's processing
Worst service just don’t waste your time
by Onika Tanyaa Miraj
I’ve had this app downloaded but haven’t had the energy to delete until today once I remembered & noticed I’ve been stuck on repaid for almost 2 months now lol. Customer support never responds it’s like I’ve been talking to myself from what it seems “1 tO 2 bUsSiNeSs DaYs” it’s been way pass that time frame guys😭! I’ve updated the app just recently thinking it was a bug but nope the app still says repaid and the support chat says my payment has been successful & I can get a new advance but STILL on the advance screen it says repaid. Pls . Fix. The. App. Now that I look at these reviews I should’ve read b4 downloading. Cause I’m paying $10 monthly for a repaid status screen???... ALSO THEY ARE NOT WORKING ON A CASHBOOST THEYVE BEEN SAYING IT FOR MONTHS IN THE REVIEWS FOR DAMAGE CONTROL
Horrible Customer Service
by Pari'NePaul
I was charged for a subscription but was not able to use the app to acquire a cash boost. The app prompted me that there was an error with my account. When I reached out to customer service they told me they were not able to resolve the issue and no refund would be issued due to me reading the terms and agreement. How then could I be charged for something and not be able to utilized the service. I’ve asked for a refund, but instead was told that they are sorry and hope that I would continue using their services after telling them I would not. I understand wanting to be cordial and professional but it is asinine and patronizing. If I could have this app removed from the App Store I would. Please do not use this app.
Grid will steal your $
by Empower Is Fake News
Goodluck canceling your account with Grid once you realize this app is trash. $10 a month for a $30 loan, LOL. I’ve attempted to cancel and guess what, they still charge my card $10. So I changed debit card and had to do process a charge back. Now guess what, the will process an ACH payment. I had to call Wells Fargo and block them from any and all future debits. Wells Fargo has advised me to write a review on the BBB website because these type of “startups” don’t play by any rules. Grid won’t get my $ however I’ve had to jump through hoops to get them blocked from attempting to steal money from my account. If I ever meet someone from this app in person, it’s on. You can’t steal money and expect a pass. Do yourself a favor and pass on this scam.
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