TP-Link Tapo Status
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Problems reported in the last 24 hours
📋 23 Reported Issues:
Cant play records from a cloud, it only shows a downloading animation and that is all. No active days on the calendar.
tapo c500 wont connect to laptop
Again - another day of not being able to use the Playback function due to the "Unstable Network" error message. TP-Link really need to seriously address and fix this problem as it a constant/continual problem. Please sort it!
I am again getting "The network is unstable. Please try again later" error message. It has been working OK for the last few days, then 'BAM' I get this message and am unable to download footage using the "Playback" function. This is supposed to be a SECURITY camera made useless by this continual error because I can't review previous video footage. Please can you look into this and sort your servers which has been an ongoing issue since 2021. I wish I had never purchased this. The camera is OK but made inoperable by the TAPO Care app and the flaky servers.
Playback on the app is next to useless and continually errors out and stops with "The network is unstable" message. I note that this jas been a continual problem since 2021! Please sort out your useless network as it makes Tapo cameras unusable.
Playback on the app is next to useless and continually errors out and stops with "The network is unstable" message. I note that this jas been a continual problem since 2021! Please sort out your useless network as it makes Tapo cameras unusable.
The new product not taking email when setting up the account.
Can't able to viewing live and recording videos clearly in my mobile. It's looks like damaged vision.
Tapo app viewer on android has begun freezing showing the same time after a few minutes and sometimes goes back to home screen. Have to tap cameras on home screen to start.
Camera works fine until to detect move than said network unstable.After I turn off and on mobile phone works ok.
I have just installed two C200 cameras today. It worked for 10mins and then has been showing "network unstable". I have tested the internet connection and wifi signals and everything is fine. When I read all the comments and realised this is a common issue for this model. Please help. Thanks. Kind regards Vivian
My TAPO APP has stopped working, it says "Network Unstable" on my mobile phone screen (Android). I have 5 cameras running in our apartment abroad as burglary protection! What are the prospects for it to be back up running?
Suddenly stopped working. A relative has set up the TAPO c200. I am a shared user. All was great for one day then no video. Says 'network unstable ' Was ok for a few hours now suddenly today Nothing and app seems to be locked. It is very important that this camera works reliably. Please sort this problem asap.
There's been activity in front of my camera all day yet no recordings waiting to be seen. Never ever had this happen before. My partners app is only showing old recordings and nothing new.
Network unstable I cannot play most motion detection videos My Wi-Fi is absolutely fine also. My partners gran has this issue also as she has one. It’s an issue that needs fixings or I’m leaving Tapo
Network unstable I cannot play most motion detection videos My Wi-Fi is absolutely fine Was working for 3 months now issues
It's continuous recording keep crashing and its keeps buffering all the time. It takes quite a lot of time to open as well since last week m facing this problem earlier it was working perfectly fine.
My Tapo camera was working fine for 3 months, but it plays live viewing only for 3seconds then freezes with tap to refresh message, when refreshed plays again for 3 seconds only, again tap to refresh. Works normal in android, it’s on my iPhone I’m having this problem. The phone is brand new.
Since almost a week now and the app is crashing and doing very strange actions and freezing, some times I hear the voices with no movements! I don't know what's goin on with the app it was working perfectly while using it for almost 2 years!! I uninstall the app then installed it back and nothing changed , I just lost the records has been saved on it !!! Please try to solve these issues it seems happening to others as well not only me!
When viewing recordings, i can only view them for a short while. It keeps crashing while i'm reviewing my recordings. It is frustrating that i can't view/review continuously without these constant interruptions.
The app keeps freezing when viewing camera feeds. since the last update . Any suggestions please.
Why cant i move my cameras on screen ! I want to sort them! Early it went, but not now !
Camera shows picture but is not recording it looks like it has had the red line but nothing comes up. Sometimes it says network not stable
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Developer: TP-Link Corporation Limited
‼️ Outages Happening Right Now
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Mar 31, 2025, 11:09 AMa user from Moscow, Russia reported problems with TP-Link Tapo : Not working
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Mar 29, 2025, 06:40 PM
a user from Verneuil-en-Halatte, France reported problems with TP-Link Tapo : Login
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Mar 25, 2025, 12:00 AM
a user from Chicago, United States reported problems with TP-Link Tapo : Not working
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Feb 17, 2025, 11:47 AM
a user from Edinburgh, United Kingdom reported problems with TP-Link Tapo : Crashes
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Feb 10, 2025, 12:13 PM
a user from Iasi, Romania reported problems with TP-Link Tapo : Crashes
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Feb 09, 2025, 10:39 AM
a user from La Rochelle, France reported problems with TP-Link Tapo : Login
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