Company Name: TP-LINK
About: A leading provider of consumer and business networking products, TP-LINK
Headquarters: Reading, Reading, United Kingdom.
Listed below are our top recommendations on how to get in contact with TP-Link Tapo. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TP-Link Tapo. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TP-LINK
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I have just installed a new router. My Tapo camera 200 is flashing slow Red. How do I connect to new router?
Hi Brother, really need to see you. Please reply and give me your mobile number so that I can call you.
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I am trying to add my cameras to a ipcam viewer. I don't know what my cameras I'd and pw are. Cynthia Henderson
CAN NOT GET TAPE TO WORK. IT CANT BE THAT HARD?? BOB.
I have a Tapo C200 and I am very satisfied with this excellent product with one exception, when you edit the events and touch the delete button on the phone, it delets the whole of the history, I think a slight modification to the software would be to have a 'ARE YOU SURE' before you confirm that you want to delete the memory. Thanks
My C310 camera cannot be connected to the WIFI. During the course of trying to connect to the WiFi …..the response from the app connection process is….NO AVAILABLE 2.4GHz WIFI NETWORKS AROUND!!!!! My Broadband supplier is SKY and following an investigation it was found that my broadband service is working perfectly. Obviously if l can’t get a satisfactory response from TAPO the product will have to be returned. Please advise ASAP. Many thanks.
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i have already bought and installed c310 camera and was successful, i bought again c200 for my living room. my main concern is i can not add camera c200 to c310 tapo apps.
by MESfamily
Since the latest update in Nov. 2020, keeping a camera stream on for 5 minutes shows a notification saying “You have viewed the live video for 5 minutes without any operation. Continue the viewing?” We used this as a baby monitor and now it’s useless since the stream cuts off after 5 minutes (requiring a click/touch). Why not include an option to disable this feature for those of us want to use our devices as a monitoring tool?
by Tapouser
The cameras were working stably until the last update a week ago, now they lost a lot of stabilization and the cameras barely connect online, It doesn't even point out in the top right that they are online in red letters like before.
by Sunsetrunner
I’m using this app for my Tapo IP camera and smart plugs. Clean UI and menus are easy to use but, seems to be reliable in general but the app needs major improvements. Leave aside Siri Shortcuts support for voice commands, app doesn’t even have a widget for simple ON/OFF toggling. Please bring more features.
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