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32 User reports:
App has problems
 User reports 32

⚠️ Most reported problems ⚠️
Not working
40.5%

Connection
27.0%

Something else
13.5%

Login
10.8%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
Валерия:

[Solved] When I go into the app it says, Unfortunately, we can't connect to the Dyson network

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solution
A
Ann:

When I go into the app it says, Unfortunately, we can't connect to the Dyson network

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solution

📋 5 Reported Issues:

A
Ann 2025-01-01

When I go into the app it says, Unfortunately, we can't connect to the Dyson network

S
Simon 2024-11-04

App won’t let me use it, it can’t connect to Dyson network

R
Robert 2023-08-18

dyson app on iphone crashes to homescreen.

L
Lynda 2023-04-06

I factory reset my Samsung tablet which had the dyson app for my air purifier and when trying to download the app again it says my tablet is not suitable for the app. All system has been updated so what is wrong?

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L
Lori French 2022-08-01

Dyson app not connecting then goes black. NOT HAPPY! It's worked perfectly prior!

Showing 1-5 of 5 reported issues:

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Common MyDyson Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. MyDyson iPhone Issues and Solutions

  2. MyDyson Android App Issues and Solutions


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‼️ Outages Happening Right Now

  • May 05, 2025, 10:31 AM

    a user from Hennef (Sieg), Germany reported problems with MyDyson : Not working

  • Apr 09, 2025, 07:27 AM

    a user from Riga, Latvia reported problems with MyDyson : Not working

  • Apr 08, 2025, 05:36 PM

    a user from Poncin, France reported problems with MyDyson : Not working

  • Apr 05, 2025, 11:48 PM

    a user from Murmansk, Russia reported problems with MyDyson : Connection

  • Mar 31, 2025, 04:30 AM

    a user from London, United Kingdom reported problems with MyDyson : Not working

  • Mar 13, 2025, 10:40 AM

    a user from Brignoles, France reported problems with MyDyson : Login

  • Mar 09, 2025, 09:25 AM

    a user from Hwaseong-si, South Korea reported problems with MyDyson : Connection

  • Mar 05, 2025, 02:40 PM

    a user from Moscow, Russia reported problems with MyDyson : Not working

  • Feb 23, 2025, 10:02 AM

    a user from Graz, Austria reported problems with MyDyson : Connection

  • Feb 19, 2025, 07:52 PM

    a user from Frankfurt am Main, Germany reported problems with MyDyson : Connection

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