Are you having issues? Select the issue you are having below and provide feedback to Rexton App.
- Can't get the new app to work with TV
- Pain to get it up and running
- Does not have all the features of the old app
- Needs a selection button for where Bluetooth is going
- Connections are lost in the middle of the day for no reason
- Can't get the stethoscope to pair with the hearing aids
I'm no longer able to display or use any Programs other than Automatic.
With the Rexton app, I am hearing all sounds from my paired Samsung Galaxy S21 through my hearing aids, EXCEPT I am not hearing the INCOMING RINGTONE on phone calls though my aids any longer.
Bluetooth says connected in app, but phone system says not connected. Cannot stream or get calls in ear.
Just got new Rexton hearing aids BiCore R-Li, and the app for Android I managed with great difficulty to install programs at Universal 6, but without the name and application. Please use more application and use of the app, otherwise I will have to return the hearing aids.
When I try to open the app it opens very slow or not at all. I have to close out and try again. When it does open it responds so slowly that I can't adjust the aids quickly to assist my hearing environment
My hearing aids pair with my phone but the app doesn't recognize this, therefore I can't get past the pairing sequence of the app. Obviously this doesn't allow me to use any of the features of the app.
My paired hearing aids cannot be connected to the app.
Could not connect to my Pixel 6a then app is stuck on connecting. Cannot get back to volume controls, etc.
Battery test not working no beep
The Rexton app will not allow me to switch between the mode choices (auto; noisy and music). Is stuck in the automatic mode.
I am not hearing calls on my iphone in my aid any longer. I also have the app on my ipad, but it is turned off.
The app stopped working tonight I can get to the different programs but the slide bar does nothing to my hearing aid also the battery check will not work ,I don't get any beaps on the strength of battery. What do I do, I use this all the time I am awake
Nothing at all comes up when I touch the app. It just goes back to the app page. So no service at ALL. Very bad.
Volume will not stay at the inputted level
Bluetooth connection from phone to Hearing aids is completely unstable. Rexton app drops the connection after just an hour or so. Makes mask function totally unusable. This is especially problematic for android users.
Volume will not stay where i put it. Keeps going back to 0.
Complete guide to troubleshoot Rexton App app on iOS and Android devices. Solve all Rexton App app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sivantos Pte. Ltd., developers of Rexton App.
100% Contact Match
Developer: Sivantos Pte. Ltd.
E-Mail: [email protected]
Website: 🌍 Visit Rexton App Website
The Rexton App enables users of Rexton hearing aids, purchased 2014 or later, to adapt these safely and conveniently to their individual requirements and to adjust and control them. In addition, the Rexton App includes various services and functions that support or automatically take over the extended use of your hearing aids. With the Rexton App the hearing aid wearer can use a smartphone to remote control the paired hearing aids. The availability of the listed services and features depends on the make and model of the hearing aid, distribution channel, country / region and service package. In addition to the initial adjustment of the hearing aid, the examination of the settings for the hearing success of the patient is significantly important. The Rexton App also offers a comfortable range of functions for simple devices in the entry-level segment, e. g. ... Based on a questionnaire available in the Rexton App, the hearing aid wearer can also document and continuously check the status and success of his hearing success to his audiologist.