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⚠️ Most reported problems ⚠️

Connection
35.6%

Not working
30.5%

Something else
27.1%

Crashes
5.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Rexton App Problems 😠👌🔥

- Can't get the new app to work with TV

- Pain to get it up and running

- Does not have all the features of the old app

- Needs a selection button for where Bluetooth is going

- Connections are lost in the middle of the day for no reason

- Can't get the stethoscope to pair with the hearing aids

  16 Reported Issues: 😵🆘🛟🚨📢

Don
2023-09-11

I'm no longer able to display or use any Programs other than Automatic.

Marymae Johnson
2023-08-30

With the Rexton app, I am hearing all sounds from my paired Samsung Galaxy S21 through my hearing aids, EXCEPT I am not hearing the INCOMING RINGTONE on phone calls though my aids any longer.

Carol S Scott
2023-08-27

Bluetooth says connected in app, but phone system says not connected. Cannot stream or get calls in ear.

Geuens Gerard
2023-04-15

Just got new Rexton hearing aids BiCore R-Li, and the app for Android I managed with great difficulty to install programs at Universal 6, but without the name and application. Please use more application and use of the app, otherwise I will have to return the hearing aids.

Bob Helm
2023-02-17

When I try to open the app it opens very slow or not at all. I have to close out and try again. When it does open it responds so slowly that I can't adjust the aids quickly to assist my hearing environment

Mark Parker
2023-01-12

My hearing aids pair with my phone but the app doesn't recognize this, therefore I can't get past the pairing sequence of the app. Obviously this doesn't allow me to use any of the features of the app.

Chun Tang
2023-01-03

My paired hearing aids cannot be connected to the app.

John Brice
2022-12-08

Could not connect to my Pixel 6a then app is stuck on connecting. Cannot get back to volume controls, etc.

Reuven Elbinger
2022-09-30

Battery test not working no beep

Marion J Cardoza
2022-09-27

The Rexton app will not allow me to switch between the mode choices (auto; noisy and music). Is stuck in the automatic mode.

Tom Fowler
2022-09-23

I am not hearing calls on my iphone in my aid any longer. I also have the app on my ipad, but it is turned off.

Joe Fain
2022-09-07

The app stopped working tonight I can get to the different programs but the slide bar does nothing to my hearing aid also the battery check will not work ,I don't get any beaps on the strength of battery. What do I do, I use this all the time I am awake

Faye Reed
2022-07-13

Nothing at all comes up when I touch the app. It just goes back to the app page. So no service at ALL. Very bad.

Christie
2022-07-12

Volume will not stay at the inputted level

Ann
2022-06-04

Bluetooth connection from phone to Hearing aids is completely unstable. Rexton app drops the connection after just an hour or so. Makes mask function totally unusable. This is especially problematic for android users.

Kathy Cascio
2022-06-02

Volume will not stay where i put it. Keeps going back to 0.

Showing 1-16 of 16

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Developer: Sivantos Pte. Ltd.

E-Mail: [email protected]

Website: 🌍 Visit Rexton App Website



About this app

The Rexton App enables users of Rexton hearing aids, purchased 2014 or later, to adapt these safely and conveniently to their individual requirements and to adjust and control them.  In addition, the Rexton App includes various services and functions that support or automatically take over the extended use of your hearing aids.  With the Rexton App the hearing aid wearer can use a smartphone to remote control the paired hearing aids.  The availability of the listed services and features depends on the make and model of the hearing aid, distribution channel, country / region and service package.  In addition to the initial adjustment of the hearing aid, the examination of the settings for the hearing success of the patient is significantly important.  The Rexton App also offers a comfortable range of functions for simple devices in the entry-level segment, e. g. ...  Based on a questionnaire available in the Rexton App, the hearing aid wearer can also document and continuously check the status and success of his hearing success to his audiologist.