TP-Link Tapo Reviews

Published by TP-LINK on 2024-10-18

🏷️ About: The Tapo app is a smart home management app that allows users to control and manage their Tapo home security cameras, smart plugs, smart lighting, and other devices from a single platform. With the Tapo app, users can organize their devices across homes and rooms, group their devices for batch control, and share devices with friends and family members. The app also provides real-time status updates and instant notifications, allowing users to stay informed about what's happening at home. Additionally, the app offers intelligent features for Tapo home security cameras, including live streaming, recording, and AI detections. Users can also automate their homes with custom smart actions and control their devices hands-free with voice commands.

Rating 4.7/5

Safety Score: 50.6/100

Legitimacy Score: 99.9/100

Overall Customer Experience 😎

😎👌🔥 Positive experience

33.9%

👿🤬😠 Negative experience

33.1%

🙄💅🫥 Neutral

33.0%

~ from Justuseapp.com NLP analysis of 4,524 combined software reviews.

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Summary of Customer Reviews (Takeaways): 💎

- Good build quality

- Easy setup

- Good experience

- Worth a buy

- Easy to set up and use

- Highly recommended for beginners

- Luxury that’s affordable

- High tech without being difficult to use

Read 24 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Unwanted feature in latest update

2022-05-21

by MESfamily

Since the latest update in Nov. 2020, keeping a camera stream on for 5 minutes shows a notification saying “You have viewed the live video for 5 minutes without any operation. Continue the viewing?” We used this as a baby monitor and now it’s useless since the stream cuts off after 5 minutes (requiring a click/touch). Why not include an option to disable this feature for those of us want to use our devices as a monitoring tool?

Needs Improvements

2022-06-22

by Sunsetrunner

I’m using TPLinkTapo for my Tapo IP camera and smart plugs. Clean UI and menus are easy to use but, seems to be reliable in general but TPLinkTapo needs major improvements. Leave aside Siri Shortcuts support for voice commands, app doesn’t even have a widget for simple ON/OFF toggling. Please bring more features.

Stream quality

2022-07-23

by Sirial Killer

Goes back to low stream quality each time I open TPLinkTapo and then I need to switch to High quality. Should be fixed.

Lost stability after last update

2022-08-24

by Tapouser

The cameras were working stably until the last update a week ago, now they lost a lot of stabilization and the cameras barely connect online, It doesn't even point out in the top right that they are online in red letters like before.

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Incredible app, but….

2022-09-25

by Hehdhdhshshshsnnshs

TPLinkTapo is great I love it, but I think the only thing it lacks is a personalized or costume cruise, I like that the camera has the feature to cruise either vertically or horizontally, but my the place where I put my camera has some blind spots and when I put it on cruise mode it remains a very long time focusing on that blind area. So it would be ideal if you could mark the point form where it might cruise.

PLEASE ADD Landscape Mode. It would make the app perfect.

2022-10-26

by Nadia.214

I love the simplicity of TP Link products and the UI is amazing. I just wish TPLinkTapo worked in Landscape Mode since I set it up for my mom and she always uses her iPad with her keyboard. It’s the only app she has that doesn’t work in landscape and it’s kind of a turn off having to use it in portrait only. Please TP Link app Landscape mode!

Just using it as a simple timer to turn things on and off and it works great.

2022-11-27

by Tokyojom

Just using it as a simple timer to turn things on and off and it works great.

Super easy set up and reliability

2022-12-28

by Greenwallmojo

Works surprisingly easy right out of the box and have recommended them to friends and clients.

Easy to use

2023-01-29

by DLiauw

Do almost everything I need TPLinkTapo to do. Easy to use.

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So simple to use

2023-03-02

by DanielValsson

The setup to daily use is so simple and convenient, the camera it self is such a good value for money. I love it!

Best home camera

2023-03-31

by Mahawii1333

Very good picture quality. Easy to install. Easy to use.

Easy to use and install

2023-05-02

by MCDC444

I like the product. This is for those small areas and requires monitoring.

Easy to setup and review

2023-06-02

by Jivan123

The product has really good build quality. The setup was really easy and was completed within few minutes. Didn’t face any issue. Overall good experience and satisfied. Worth a buy.

Great product

2023-07-04

by Weathergirl06

Bought two of these cameras one for each room .. great quality for the price and very pleased how easy to set up and run :)

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Easy to set up and use

2023-08-04

by Ralf447799

It is very user friendly. Download application. Connect the camera to the plug. Then follow instructions in the application

That simple

Best purchase

2023-09-05

by Imscoy

I was insecure about this purchase because I have another brand of camera but believe me it was a great desicion getting this one! Works wonderfully, totally beyond my expectations

CCTV camera

2023-10-07

by Leoslrex

I am very happy with my purchase. I have bought 3 of this camera and I am able to see all angles of my house in the safety of my house and the price is reasonable. I am actually thinking of buying a fourth camera.

Easy to setup and use, no hidden fees

2023-11-07

by Dr. MT, NY

Great software and hardware. Needed to setup home monitoring system for an elderly person at risk of falls. Did not want to pay a subscription fee. Tapo was exactly what I needed.
Camera and TV smart plug setup was easy. Need a WiFi to setup and run. Monitoring records motion and stores data locally.
Thank you, Tapp

Easy to use and making life easier

2023-12-09

by Kelleytownsend

A great product that is so easy to install on my phone as well as my Alexa. It feels like a luxury that’s affordable and it feels high tech without being difficult to use.

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Easy to use

2024-01-09

by KenPic

This is my first time using a security camera app and let me tell you TPLinkTapo is so easy to set up and use a highly recommended for beginners for people who are not too computer savvy it’s the way to go I give it five thumbs up

Excellent

2024-12-18

by Mikolante

Easy to set-up and works seamlessly. Definitely getting more cameras

great price, easy to use

2024-12-18

by Noobstain

relatively cheap, and TPLinkTapo is very user friendly. makes turning my crock pot on and off way easier. i plan on buying more.

Frank Siebert

2023-07-21

One word "Useless". I have a continual ongoing problem with the Tapo Care app showing a message: "The network is unstable. Please try again later". I note this has been ongoing since at least 2021. As a security camera, it shouldn't be having this issue. My "BLINK" outside security camera has worked flawlessly since 2017, with no issue at all in obtaining previous video footage. The Tapo camera is OK, but the Tapo Care app & Tapo server is a major issue. 1 out of 5 star rating and definitely a 'NOT RECOMMENDED' purchase. I will be contacting WHICH Consumers' Rights Organisation about this issue.

Frank Siebert

2023-07-08

The 'Playback' feature in the app is slow and intermittent and can take over an hour just to playback 10 minutes of footage and continually errors out with the message "The network is unusable". This makes Tapo cameras and app useless. I note this has been a continual an ongoing issue since 2021 and has yet to be seriously addressed and fixed. It is obvious that the Tapo network is poor, slow and under resourced. As a comparison, my 'Blink' cameras and app have worked flawlessly for the last 5 years with no hardware, software or network issues whatsoever.

Is TP Link Tapo Safe? 🤗🙏

Yes. TP-Link Tapo is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,524 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for TP Link Tapo Is 50.6/100.

Is TP Link Tapo Legit? 💯

Yes. TP-Link Tapo is a totally legit app. This conclusion was arrived at by running over 4,524 TP-Link Tapo User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TP Link Tapo Is 99.9/100..

Is TP-Link Tapo not working? 🚨

TP-Link Tapo works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans	Amount (USD)
Tapo Care Basic 1 Cam/month	$3.49
Tapo Care Basic 2 Cam/month	$6.99
Tapo Care Premium (Monthly)	$11.99
Tapo Care Basic 3 Cam/month	$10.49
Tapo Care Basic 1 Cam/year	$34.99
Tapo Care Basic 1 Cam/monthly	$2.49
Tapo Care Basic 2 Cam/year	$69.99
Tapo Care Premium (Yearly)	$119.99
Tapo Care Basic 5 Cam/month	$8.99
Tapo Care Basic 3 Cam/year	$104.99