WorthPoint Reviews

This is the worst run site I have ever used. As others have stated, if you are a reseller you really have no other options that allow you to see old eBay records. If there were, this company would no longer exist. Constantly locking you out for too many failed log-in attempts when you tried…….once. And that’s using the correct password! If there is a problem processing your payment they lock you out INSTANTLY even if you’ve been a customer for years. I tried updating my payment information and immediately got an email that I had cancelled my subscription. When I tried to sign back up I’m told I already have an account. I finally access my account to find a banner that says my account is suspended for payment due. Just below that…….my account info says I’m active and fully paid. I go to the price guide…….prices are locked. I try to upgrade just to see if I can get access……it says I’m fully paid and won’t let me change anything. Look at the other reviews. This is far, far from a new thing and they are completely incapable of fixing it. Complete incompetence. They need to hire software people who know what they are doing because this is pathetic.

Spent most of my time locked out of my account. They don’t have self service to unlock or resetting an account. When you need it most on Saturday at an estate sale this app isn’t there. They need to work on their authentication process as they seem to be using mid-90’s technology. We bought a year long subscription and the only good thing about the experience is that they provided a prorated refund when we canceled our account.

I do have a this app subscription online, thought I’d try this despite the terrible reviews. The dumb thing won’t open up - just a static intro screen with no way to X out of it. Absolutely absurd coding.

Guess I shouldn’t have expected much from WP considering they had an “invest in us” banner that couldn’t be closed out of on their website for months!

No I do not want face id. I want WorthPoint to stop logging me out or at the very least to remember my email and password when I enable remember me. is there a reason why new electronics don’t show up on the site? Is this service dying or is it going to continue to be a tool that I can actually use in the field? I guess I’ll wait for the next update… 💀

Probably the worst app I’ve ever used, which is saying a lot. Unfortunately they have data that I need for business and they’re the only option. WorthPoint works every now and then, as does the website. I’ve written to customer service on multiple occasions and never even received a response (and I pay them $30 a month).

They seem to be much more interested in raising money than actually offering their customers a decent user experience. Or even a user experience at all, because I can’t even use their app or website.

Specific issues, all experienced on multiple devices and browsers (and sometimes = way too frequently):

Sometimes no images load. Their platform is useless without images.

Sometimes no items load. I enter a search term, and it says “43 results” or whatever, but nothing loads.

Sometimes results are omitted for no reason on mobile/desktop when they show up on the other end.

The search is complete garbage. You can’t use basic search engine functionality like “”, + or - to narrow and refine your results.

I’ve had this app for years. After the overhaul to “upgrade” to a more functional app, the user experience is still almost unusable. Nearly every search I do has an error while I’m scrolling the results. It loads the first few and then has an error with red letters and all results disappear. Redoing the search only yields the same error.

Another quirk is when you tap the search bar to modify the query it simply slides back to a previous page where you have to tap the search bar yet again.

The experience is a mixture of some clunky and some completely unusable. I can’t think of any features that are smooth or enjoyable to use.

It’s been about a year of patience waiting for them to fix WorthPoint issues, and yet the issues persist. I was also hoping the increase in monthly price would help them to upgrade their own software wherewithal but I’ve also been left disappointed on that front.

I do not advise subscribing to this app or downloading WorthPoint until the kinks are fixed. Which at this rate, could be another year or two.

I suppose this may be a decent app to have available if your a professional appraiser or your primary income is in reselling. That is assuming you’re doing either successfully. Otherwise it’s grossly overpriced. Not only is it wildly expensive but also it has to be paid monthly! If you’re a weekend thrifty person such as myself then I suggest you continue doing whatever you’ve been doing for years.

Login as guest all the way at the bottom had to tap 20 time to get it to work. Wouldn’t let me use camera without at least enabling limited photo access. Tried to capture an image and click the confirm button but would never accept. Tried to give it a photo and it complained about having limited access and had to again fight with the ui to skip. Then it finally showed me some bad matches and said I had to upgrade my account to see the price. What a waste of time.

Your responses below indicate that the login issue everyone keeps complaining about has been resolved as of months ago. So I paid for a month and sure enough, hours later I’m logged out and can’t get back in.
The most basic UX of apps is the ability to log in. Clearly you don’t care enough to even fix this most basic of issues. Therefore I assume you also can’t be bothered to be accurate or up to date on your actual product. I’m canceling.

You’ve reached the maximum failed app update attempts and my account is closed. When I subscribed to this app in 2015 WorthPoint was perfect and critical for my business. Since then with each update it has cumulatively gotten worse. Most of the items I have sold that show up in their archive now list the “sold” price as the list price when I accepted lower offers. When I’m on location at a sale or helping with appraisals I constantly get locked out of WorthPoint with this password issue and there’s no time to go through the whole password process again. I don’t trust WorthPoint anymore and with all the free results available out there it’s not Worth anything to me anymore. In fact the last time I got locked out a few months ago I just quit using it and I’m not missing it one bit. 5 dollars a month maybe, 27 no way. Save it.

It’s okay but they need to update the ability to take pictures and find the item . It’s not accurate . The subscription is also extremely expensive . Considering WorthPoint is literally just a paid version of eBay’s search .

WorthPoint has so many bugs that never get addressed, it renders it fairly useless. For what you charge for a subscription on an incomplete database, one would think you’d put a little effort into fixing it. Lately I can’t even get in because the face recognition keeps locking me out and the rest doesn’t work through WorthPoint . Save your money on an overpriced subscription!

The site seems to only work half of the time. Customer service is nice but it’s basically like talking to an office IT department - uninstall and reinstall WorthPoint type of help. A lot of time is wasted also in the site no longer being very intuitive. It feels like there was a change in ownership or something and it’s no longer a great resource.

I have had issues with WorthPoint since day one. Won’t store log in info. Now has locked
Me out of my account and says my email is invalid but are still charging me. It’s a joke.
Not to mention prices for most things are literally years old. Stick with free info from eBay and other selling apps. This is a waste of money. Great idea but bad execution in my opinion.

I want to love this app, but it’s just too increasingly frustrating. The glitches and especially the sign-in aggravation. I have changed my password so many times … almost every week I get locked out. I’m a tech-wise individual. I know how to type. This sign in lock out feature is crazy. I am an antique dealer, and I need to know WorthPoint is going to work when and where I want it. It’s too expensive for the frustration.

I just spent $38 dollars only to find that a google search with photos is way more accurate. If google
didn't have a photo search maybe this would be a helpful app. It is waaay over priced for what it does/ what I need it to do and how well it actually works.

I found the WorthPoi t app very helpful in finding an average in price though there were something’s in couldn’t find or identify I worked with both title name and the description of the items but also the photo identifier. Both worked majority of the time but WorthPoint falls short by costing so much. When I am just selling a few items a month it doesn’t pay to keep being charged for WorthPoint each month. I would be able to make a profit. They should have a smaller venue option that costs less. Like 10 items a month for 1/4 of the price. My opinion. I am sure it works well for those buying and selling constantly all month long.

I Love the concept of this program but have troubles using it from my iphone. I like to cut and paste items i am searching or looking up. Most of the time it wont let me do this. I keep tapping and sometimes below the title bar it will say paste. Then you have to allow the paste every time you use this program.
SO Annoying.
I just did the latest update crossing my fingers!! Nope it didn’t help!!
Sure hope you can fix this. I will continue to pay for the program praying for more improvements!

WorthPoint is the easiest way to identify what I come across at thrift stores and garage sales and whatnot. It’s taught me so much that I can better describe what I find when I go to sell it on eBay. A+!

I understood real price of some stuff in our house. And with WorthPoint I have a new fun - catch something valuable on garage sales, something that worth much more than expected.