Contact WorthPoint

Contact WorthPoint Support


Company Name:

About: The WorthPoint app lets you price & research items on-the-go from your iPhone
and iPad. We help collectors and resellers alike answer two burning questions:
what is it, and what’s it worth? Whether you’re browsing at home or hunting
at an antique mall, flea market, or garage/estate sale, take our suite of tools
with you to discover value anytime, anywhere.


 
  2026-01-07

WorthPoint Customer Service 💢

Hard-to-find customer service info can be a red flag. Is WorthPoint Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WorthPoint Corporation



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit WorthPoint Website

Privacy Policy: http://www.worthpoint.com/worthpoint-privacy-policy

Developer: WorthPoint




Privacy & Terms:

https://wp.force.com/FAQ/s/



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4 Most reported problems 😔💔

2.1 out of 5
Karen D Booth
2025-06-17

I paid for an annual subscription on July 17th, 2024 in the amount of $534.70. Then starting on 8/17 I started to get a charge via my PayPal account of $51.59 monthly. I am requesting you stop the monthly charge and refund me for the double billing. I can be reached via email or my phone at 206-920-9475.

Perfect example of how monopolies are bad…

2025-03-16

by Pedrothefish

This is the worst run site I have ever used. As others have stated, if you are a reseller you really have no other options that allow you to see old eBay records. If there were, this company would no longer exist. Constantly locking you out for too many failed log-in attempts when you tried…….once. And that’s using the correct password! If there is a problem processing your payment they lock you out INSTANTLY even if you’ve been a customer for years. I tried updating my payment information and immediately got an email that I had cancelled my subscription. When I tried to sign back up I’m told I already have an account. I finally access my account to find a banner that says my account is suspended for payment due. Just below that…….my account info says I’m active and fully paid. I go to the price guide…….prices are locked. I try to upgrade just to see if I can get access……it says I’m fully paid and won’t let me change anything. Look at the other reviews. This is far, far from a new thing and they are completely incapable of fixing it. Complete incompetence. They need to hire software people who know what they are doing because this is pathetic.

Worth no points

2025-03-17

by Rainer Ransom

You’ve reached the maximum failed app update attempts and my account is closed. When I subscribed to WorthPoint in 2015 the app was perfect and critical for my business. Since then with each update it has cumulatively gotten worse. Most of the items I have sold that show up in their archive now list the “sold” price as the list price when I accepted lower offers. When I’m on location at a sale or helping with appraisals I constantly get locked out of the app with this password issue and there’s no time to go through the whole password process again. I don’t trust the app anymore and with all the free results available out there it’s not Worth anything to me anymore. In fact the last time I got locked out a few months ago I just quit using it and I’m not missing it one bit. 5 dollars a month maybe, 27 no way. Save it.

Just doesn’t work

2025-03-18

by Danthegardener

Probably the worst app I’ve ever used, which is saying a lot. Unfortunately they have data that I need for business and they’re the only option. The app works every now and then, as does the website. I’ve written to customer service on multiple occasions and never even received a response (and I pay them $30 a month).

They seem to be much more interested in raising money than actually offering their customers a decent user experience. Or even a user experience at all, because I can’t even use their app or website.

Specific issues, all experienced on multiple devices and browsers (and sometimes = way too frequently):

Sometimes no images load. Their platform is useless without images.

Sometimes no items load. I enter a search term, and it says “43 results” or whatever, but nothing loads.

Sometimes results are omitted for no reason on mobile/desktop when they show up on the other end.

The search is complete garbage. You can’t use basic search engine functionality like “”, + or - to narrow and refine your results.




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Why should I report an Issue with WorthPoint?

  1. Pulling issues faced by users like you is a good way to draw attention of WorthPoint to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a WorthPoint customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WorthPoint.


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