Contact Perk Support

by I. T. L.

If you are a company looking for the travel agency to deal with your business trips and pther travel matters - AVOID TRAVELPERK AS MUCH AS POSSIBLE. Instead of booking hotels dorectly, they do it vis expedia etc. Each time business trips are booked with them there are issues with payments or support in challenging events (cancelled flights etc. - only 1 put of 3 or more support agents offered alternatives, the rest did not bother in doing it). They entrust you with their payment cards which shall be showed at the hotel and those cards are constantly rejected. People on business trips shall use their personal payment cards and the amounts to pay might not be something you'd have in your account. When the support tries to 'resolve' it with the hotel's reception by sending 'new' virtual credit cards, the hotel shows the proof that their 'new' cards is the same which was rejected during the first attempt.

by July Pumpkin

Having to bounce back and forth between the airline/hotel and TravelPerk for communication is cumbersome at best, and sometimes impossible. This system is absolutely worthless for any last minute travel plans (within 5 days). Most of the time I can find the same flights and hotel stays for a few dollars cheaper direct through the hotel or airline. To top of off, most company’s that use a rewards system do not honor stays or flights booked with a 3rd party like this, regardless of what TravelPerk says. Yes you can enter your reward account information, but the hotels and airlines won’t honor it.

by Charleston1830

Never use this app. They don’t book the flights directly. They use a service. This means you cannot make any changes yourself, and in an emergency, if the TP team can’t help you, you’re stuck. I’ve been trying for almost two hours to make the most simple flight change possible. I could have done this myself in 4 minutes too. In the time I’ve been waiting, the flight change cost went up $88–plus I wasted hours of time. One and done. Never again.