Scoot Kick Reviews

by KMdalla$

When contacted, scoot did not solve my problem and began to ignore my emails when asked how to leave a review on their service since I was very dissatisfied. I purchased the all day pass thinking I would be able to ride all day free and after my first ride on scoot it charged me an additional 30 dollars for the ride and the 20 for the day pass. I contacted them asking for a refund of the ride but said I drove too much for a refund after I explained I thought the day pass would cover it. Then I said alright I’m willing to compromise and then I asked for a refund for the day pass and they also said I can’t get a refund on it since I already rode with the day pass even though it wasn’t as advertised! They were not helpful or understanding. The day pass is confusing and not very clear that they will still charge you if you go longer than 30 min since there is no warning or alert during the ride and the scooter never shuts off or anything. An hour and a half scoot ride should NOT cost $50. I demand a refund!

by CheezyAng

I’ve been told that the scoots are the fastest of the scooters so I had to give it a try. It has a nice acceleration to it but unfortunately it’s also the least convenient. It took me almost 10 minutes to find an acceptable parking spot. When I finally got to the spot on the map it kept saying that I wasn’t in a parking spot. Not only did I pay for a day pass but also extra for the time it went over the 30 min mark. It was a frustrating experience.

by Truth To Be Told 2020

try to open with ScootKick doesn’t unlocks but your ride starts and you have to end your ride then charges you $3.25
In one week it happened 3 times $9.75 with out moving the scooter!
When you go to app to your ride story you cannot complain or ask your money back.
Better off with spin I guess.

by Bubblegum6006

Was absolutely the worst scootering app I have EVER used. ScootKick is too glitchy and malfunctions while charging you! I got charged 6$ before i was even able to unlock my scooter and my friends scooter wouldn’t even move. Once we got on we couldn’t find parking zones because ScootKick was glitching what a waste of money do not recommend

by Deej808aba

I’ll start by saying the scooter was fun. Only problem is everything else about the experience left us soured. 2 confusing apps, we got completely through signup on apparently the wrong one from the same company. Ok on to the next one, looks like $1 to start, some amount of change per minute... sounds good. Wait so i have to buy in $5 increments?? Lame but ok we’re here to ride, hopefully it shuts off or tells me when my $5 runs out. Nope, and now i’m spending time in ScootKick (while the clock is ticking) to figure out how much i’ve spent. Yeah there’s nothing and oh look now i’m into my next $5 and we got like up the street a little bit. Best description of this is like someone else said, CASH GRAB. Figure out how to care about your customers and you’ll be a little better off, but we out. Other companies were better in so many ways so guess who’s avoiding red colored rides now. I hope the extra cash you sucked out of us was worth the bad reviews. Sorry and good luck improving the experience, I know it’s a fresh industry.

by Boiscoot

Title says it all. Why would you need a separate app? Who knows my guess to your more monthly active users.

More importantly, only being able to put money on in blocks? There is no fiscal incentive to doing this so really it’s just a way for scoot to get money in the door and hope you don’t want use it.

Hard pass on what used to be my favorite app.

by Jonny Castro

Don’t recommend it, it says it’s only a dollar but when you are ready to ride, it asks for $5. It’s 30 cents a minute and it took me 15 minutes to start going, the worst thing about the trash scooters, I didn’t even leave with it, MONEY TO THE TRASH! I spent 30 cents per minute (it took me 15 minutes to start it and it didn’t want to go) I spent $4.50 cents to waste my time, I f ing hate ScootKick!

by Tiunipfer

They already have the worst scooters to begin with and now they have “designated parking zones” so you cannot just stop and get off and park your scooter. It took me an extra 15 minutes to find one and then I had to walk uphill an extra half mile after find one of these ridiculous zones. Might have well just ubered!! Never riding this scooter and again and you should never even start. Lime, bird, and spin any day over these guys!

by Innit2winnit

The price nearly doubled from $.15/min to .29/min. Plus $1 to start the ride. If you’re gonna ride for more than 3 mins, it’s now literally cheaper to ride the bus. Scoot was bought out by Bird, they immediately jacked up the price, now it’s basically never worth using. And now you can only ride by prepaying for credit, rather than just paying for the cost of your ride.

by Jjbingle

We got these scooters because we thought it would to be fun to use to get to lunch... but then the scooters shut down and then told us that we were out of service area! What? ScootKick never told us that there was a service area! So we just wasted like 15 dollars and we had to bring them back to the service area or we would get a fine! If they would have told us that there was a service area it would have been fine but nothing! ScootKick should immediately tell you about the service area! So lame!

by Crisnofil

My girlfriend scanned her scoot and was charging her and ScootKick said we couldn’t cancel the ride because we needed to be in a park zone area but the thing was that we couldn’t even unlock the scoot in the first place so it charged her 5 bucks so what I did to help her was to have me scan it which I did and it canceled hers but then I was in her situation where it was charging me and couldn’t unlock the scoot and when trying to cancel it it wouldn’t because it asked to go to a park zone area but HOW if I can’t even unlock the scoot in the first place.

by Kentzo

ScootKick is unfortunate. It requires access to bluetooth for completely no reason: what is the point if the ride needs to be started and stopped within ScootKick anyway? Secondly they charge unthinkable 30¢ a minute. And they do charge you before they guide you about how to use ScootKick or assault your privacy requesting access to bluetooth. App then does not allow to end the ride until you give up your privacy and enable bluetooth: it simply crashes. Lastly requiring 100mb download for an app that loads its content from the internet anyway is a shame.

by San Fran Visitor

About 8 scooters were in the same spot locked up, and after the scooter was unlocked it couldn’t be locked up from the same exact location after a friend Unlocked one that had a mechanical issue and could be used. No ride was taken by me, and I had to walk it to a “park zone” (which wasn’t close), but was subsequently charged. Poor first experience, and have asked for my account to be deleted after not being contacted after leaving feedback in ScootKick of my troubles.

by Acooldude36688

I've recently hopped on the scooter bandwagon and, let me tell you, it's been an awesome experience thus far.

I have, however, had less than ideal experiences with scoot. For instance, twice now I've attempted to unlock a scooter with scoot and have been stunned at how challenging the unlock button is. I'm addition, when attempting to park your scoot, if you're in a blocked off area (which the competitor scooter companies do not have) you'll start hearing a blaring alarm being set off, which is challenging to quiet. Third, they auto opt you into charging your credit card when your balance becomes low, which to me feels dishonest and shady.

I initially began my rental for a scooter that wouldn't unlock, so I ended the ride, but I was charged a significant fee anyway because the ride apparently didn't end properly. On top of that, they auto charged my credit card to put in more money to scoot that I didn't intend (or was clearly made aware) to happen.

Very frustrated with this service.

by John1010101010100

I rented one and the battery ran out halfway to my destination, in the middle of a left turn. It became very difficult to push and started beeping for whatever reason. The cherry on top is that I was charged the entire time it was out of battery and difficult to maneuver. A electric bike, such as jump, costs a quarter of the price, is faster and more stable.

I will never rent one of these again if I can help it, so I guess I will have a forever balance with scoot. I’m assuming they put my scoot balance into a money market account to accrue interest.

by OOT4SCOOT

ScootKick has little glitches and works great but I constantly get charged a 3 dollar fee to unlock my scooter when it’s supposed to be a dollar. Might have to due with the city I’m in but I’m not sure either way I feel that’s unfair to Pay an additional 3 dollars on top of the fee for distance traveled...

by Alleni25

The future is here I’m 13 years old and I rode these scooters with my mom and I have to say they were spectacular! The battery life was great because it was at thirty percent and we rode for an hour and a half and it lost half the battery! I’m rating this 4 stars though because it is pretty expensive but at the same time worth it! This is very convenient for college student to get around faster and easier!

by Jad6os

In two minutes I went from seeing a scoot to riding it. Also thank you for using Sign In With Apple, so smooth and I don’t need to think about accounts.

by JVG-SF

The service is easy to use and reliable! One of my favorite ways to locally travel!

by B-rad4Jesus

So much fun! So easy to work and such a smooth ride!!! Don’t ride on the sidewalk 😊 can’t wait to do it again!!

by Bobshavelson

First time user tonight. ScootKick sucked all kinds of data from me including drivers license scan (yes, I consented). No obvious information on “how to” screens about a restricted zone, beyond which the scooter stops functioning and where you cannot park. Total buzz kill. Seems this is just a business plan to get personal data, wrapped in shiny wrapper of scooter fun.

by AshT03

Most of the time, when wanting to rent a scoot, nothing shows up on the map. Then when they actually do show up on the map, they physically aren’t there. The one I finally got to ride, just so happened to be on the path I was walking. The scoot itself was very nice, but ScootKick is in dire need of A LOT of attention

by Rico 808

I wish that your company would be more diligently ensuring that all of your scooters there on the street are somewhat charged or fully charge instead of having a bunch of empty battery Scooter is out there

by Rhythm&Wheels

Awesome! Love that I don’t need to put my social and whole life story down just to get a ride. Take care of the scooter, follow the rules, everything is good! Thank you!!

by Jaybakawillrockya

Wow! That’s what I have to say about this company and the service they provide. I could not be happier with spending my money with Scoot. GREAT JOB SCOOT!