Blue Duck Scooter Reviews

Blue Duck Scooter Reviews

Published by on 2019-09-23

🏷️ About: Blue Duck is a platform giving users access to dockless personal electric vehicles at their convenience. Whether you’re headed to work, out to lunch, or trying to get to class on time, Blue Duck is a fun, easy option to help you get where you’re going! Born in San Antonio, Texas, Blue Duck is coming soon to urban spaces near and far.


     


Overall Customer Experience 😎


👿🤬😠 Negative experience
42.7%

😎👌🔥 Positive experience
41.1%

🙄💅🫥 Neutral
16.3%

~ from Justuseapp.com NLP analysis of 110 combined software reviews.



Read 16 Customer Service Reviews 👿🤬😡😠💢😤

2.5 out of 5

Problematic

2024-12-16

There are a lot of problems with BlueDuckScooter and how it must communicate with their scooters, they don’t always land when you tap the land button, they miscalculate with their gps and cause rate charges you didn’t deserve, BlueDuckScooter doesn’t always communicate to unlock the scooter even though it has already started the rental and charging you for the ride but the scooter has not unlocked for you to travel, the support option is useless and it overall is not a user friendly option compared to existing scooter services.

Unusable. Gave up & walked to a Lime

2024-12-16

Installed, had to create an annoying login with dumb password requirements (special characters), put in a $5 deposit and $5 more for my first ride. Had to type in my card # instead of being able to use Apple Pay (or credit card scanning features common in other apps). Tried to unlock the scooter and BlueDuckScooter just spun there not progressing.

Gave up, walked to a nearby Lime scooter and was rolling less than a minute later.

I’m never gonna get that $10 back, either. Sheesh.

Trying to use this app is a waste of time

2024-12-16

On the three occasions I’ve used BlueDuckScooter it hasn’t worked at all. It never tracks where you are moving on the gps. Sometimes it shows scooters on the map that aren’t even there and other times it doesn’t let you activate a scooter even if it’s right in front of you. I don’t wanna be rude to the developers but BlueDuckScooter is honestly trash at the moment.

No one running this company

2024-12-16

Website says customer support available 24/7. Sent four emails over the course of a month trying to get a refund since scooters are unusable in my area and and still no response after two weeks of last email. Very shady company

Awful!

2024-12-16

App forces you to put down a five dollar deposit and then put money on the account, then doesn’t work. Could not unlock a scooter. No real time customer support available, and 24 hours so far without any kind of response to my email requesting a refund.

Lime scooter nearby fired up without a problem.

I want my money back, you guys steal our money.

2024-12-16

This is my second ride and I ended the ride, was 22 min and now I’m going thru BlueDuckScooter again and it’s still on, and I’m calling to the phone assistances and they’re not giving me answers or know how to fix my problem. Terrible costumer service and terrible app.

Will keep charging you

2024-12-16

So I went to use one. Turned it off. A kid grabbed it after, me to take off. And just went off with it without using anything. Pretty sure I’m being charged for the use. Called customer service and nothing . Thanks for this Smfh

Error message when ending ride

2024-12-16

After I ended the ride. It gave me an error message so I was not sure that the ride ended. It asked me to scan it again and I scanned it and it charge me $1.20 for another start up. I ended it right away but still charged. You need to fix this error. There needs to be a confirmation of the ride with a receipt when you hit end. Also, update BlueDuckScooter to show the time while ride is in use with the cost. The scooter itself was smooth and comfortable.

Connectivity issues

2024-12-16

Couldn’t even tell if the payment went through. After waiting 5 minutes for it to process it finally unlocked a scooter. Then when I tried to end a ride it errors out 5 TIMES!!! At that point, you are practically STEALING money from me. Never again. Good thing there are Lime scooters in Corpus as well.

Payment method

2024-12-16

Didn’t carry out with making account because the application did not accept Apple Pay.

Blue Duck

2024-12-16

While prior versions of BlueDuckScooter had issues, Blue Duck has finally released a version that functions at the highest levels of their industry. If you’re in the southern US, it’s definitely worth seeing if they are in your town. Also, if you’re active military, a student, or lower income I’ve read they will give you a somewhat material & permanent discount. It’s worth looking into if you fall into any of those categories.

Loved it !!!

2024-12-16

Tried the Blue Duck electric scooter at the beach in corpus christi, BlueDuckScooter worked perfectly fine for me. The bike is also good used one for like an hour app showed the battery percentage of the bike on my phone.
Many people are unable to find the name of BlueDuckScooter bez its only mentioned as fly duck on the bikes no where Blue Duck is mentioned.
Overall experience is very good.

Outstanding ride

2024-12-16

I’ve tested all the different scooters out there and this one is by far the best ride out there! It’s safe and smooth plus I never see them discarded in a pile like other scooters. It’s very refreshing to finally see a different kind of scooter operator!!

Download now!!!!

2024-12-16

BlueDuckScooter is user friendly and the scooters are unbelievably confident, easy to use, and fun! Great company, great scooters and the most fun I have had using a ride share!

Best Scooters out there

2024-12-16

These scooters are the smoothes and fastest out of whole array thats available in town. 10/10 will only ride these guys

Kirsten Davin
2021-05-22

This app is shit. You can't unlock scooters at times. It says 'this can't be reserved' when I'm sitting here looking at the scooter. Your alleged customer support team said, "I don't know how to help you. I've never rented a duck". Seriously!?!? Go pick up your scooters until you can figure out how to make an app.



Is Blue Duck Scooter Safe? 🤗🙏


Yes. Blue Duck Scooter is very safe to use. This is based on our NLP (Natural language processing) analysis of over 110 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for Blue Duck Scooter Is 49.0/100.


Is Blue Duck Scooter Legit? 💯


Yes. Blue Duck Scooter is a totally legit app. This conclusion was arrived at by running over 110 Blue Duck Scooter User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Blue Duck Scooter Is 68.4/100..


Is Blue Duck Scooter not working? 🚨


Blue Duck Scooter works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Blue Duck Scooter? Post a Review




Features

Whether you’re headed to work, out to lunch, or trying to get to class on time, Blue Duck is a fun, easy option to help you get where you’re going! Born in San Antonio, Texas, Blue Duck is coming soon to urban spaces near and far.

Blue Duck is a platform giving users access to dockless personal electric vehicles at their convenience.

Send a request to [email protected] to land a Flock near you.

  Customer Service/Support
Developer:
Blue Duck Express Inc.