PointCard app not working? crashes or has problems?

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Summary of PointCard Problems 😠👌🔥

- Missed rewards for referring friends

- Missed rewards for spending during Christmas

- Changed from Master Card to Visa Card

- Unable to get ahold of anyone when there is a problem

- Unable to unlock own card

  1 Reported Issues: 😵🆘🛟🚨📢

Marcus Dillard
2022-05-13

Hi, my Point app will not load and I have no idea why. I reset my phone, force closes the app and it still will not load. It has been doing this since 8 pm last night

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Developer: Neon Marketplace




About this app

this app™ Neon is the premier debit card and mobile banking experience, with unlimited cash-back and benefits. • Card — A debit card designed for unlimited cash-back, exclusive rewards, and comprehensive benefits. • App — Engineered for clarity and speed, to take your everyday spending and mobile banking experience to the next level. • 5x points on subscriptions like Netflix, Spotify, and more. • 3x points on food delivery and rideshare like DoorDash, Postmates, Uber, Lyft, and more. • Phone Insurance — Get reimbursed up to $1,000 per year if your phone is lost or damaged when you pay your phone bill with your this app. • New Purchase Insurance — We’ll reimburse you up to a $1,000 if a new item bought with your this app is damaged or lost within 90 days of the purchase. • Trip Cancellation Insurance — this app covers up to $1,500 for any out-of-pocket expenses you incur if your trip is cancelled or delayed. • Car Rental Insurance — When you pay with your this app, you're automatically covered for any physical damage or theft to your rental car. • Virtual Card —An all-digital card designed for online and in-store shopping, virtual card enables you to start spending and earning instantly. • Card Control — With Point, you’re in complete control.  For member support, please email help@point. app or text (650) 539-2701. 1. 5x points on subscriptions is applicable on the following services: Netflix, Hulu, HBO Max, YouTube Premium, Spotify, Pandora, Feather, and Headspace. 2. 3x points on food delivery and rideshare services is applicable on the following services: DoorDash, Uber Eats, Postmates, Caviar, GrubHub, Seamless, Instacart, Good Eggs, Uber, Lyft, and Lime. 3.  Provides coverage when you charge your monthly phone bill to your Point card and in the event your phone is stolen or damaged (inc. cracked screens), up to $600 per incident, $50 deductible per loss.  Purchasing goods and services with your Point card, in most cases, will earn points, excluding balance transfers, cash-like transactions, digital currency purchases, certain gift card purchases and all other forms of manufactured spending. 4.  Pays for physical damage and theft to most rental vehicles when you pay for the entire rental transaction with your Point card and decline the Collision Damage/Loss Damage Waiver coverage offered by the car rental company. 8.  Provides coverage for most new items purchased with your Point card that are damaged or stolen within 90 days of purchase, up to $1,000 per loss.  Covers foreign merchant transaction fees at Visa locations outside the United States. *Banking services are provided by Column N. A. , member FDIC. “Column” is a registered trademark of Column National Association. Point Up Inc. © 2022 All Rights Reserved.  Incoming bank transfers typically arrive within 1-3 business days (M-F excluding public holidays) when initiated inside Point app. 9.  Get notifications the instant your card is charged, change your PIN, and lock your card — anywhere, anytime.  Protects you against forfeited, non-refundable, unused payments if a trip is cancelled or interrupted for covered reasons, up to $1,500 per incident.  Benefits are subject to terms, conditions and limitations, including limitations on the amount of coverage.  Coverage applies to common carrier airfare. 7.  Please refer to terms for additional details.  A maximum of $1,000 per 12 months. 5.  A maximum of $25,000 per 12 months. 6.