SOLARMAN Smart app not working? crashes or has problems?

SOLARMAN Smart Status


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⚠️ Most reported problems ⚠️

Not working
34.9%

Connection
28.0%

Login
23.6%

Crashes
6.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SOLARMAN Smart Problems 😠👌🔥

- Flow chart is always delayed for 2 hours.

- Can't log into the app on iPhone 13 mini.

- Can no longer see how much power was produced over time.

- Not very useful.

  46 Reported Issues: 😵🆘🛟🚨📢

Janne Elovaaea
2023-04-19

cant login.. error description code; AUTH USER ALREDY MIGRATED ??

Kevin Corfield
2023-04-19

Hi when logging in get message Abnormal situation occurred. Status 412

Jolanta
2023-04-18

Dobry dzień. Dostałem wczoraj wiadomość w aplikacji, że muszę się ponownie zalogować, jednak zapomniałem hasła. Przeszedłem przez proces „zapomniałem hasła”, a następnie otrzymuję komunikat o statusie „412” z informacją „Wystąpiła nienormalna sytuacja” co mam zrobić?

Ray Cassidy
2023-04-18

Getting message ‘Abnormal Situation Occurred’ when trying to log in.

Werner Ratzow
2023-04-18

No login

Mr Martyn J Talbot
2023-04-18

STATUS 412 ! ABNORMAL SITUATION ACCURRED Cannot tried several verification codes, and cannot access account at all

Ashiek Kasker
2023-04-18

Good day. I got message on app yesterday that I need to login again, however I forgot my password. I went through the 'forget password process, then I get status '412' message stating 'Abnormal Situation Occurred'

Jozef
2023-04-18

I have a problem with login after your migration to international data center. Problem is on phone with android 13. Message is status: 412(... user already migrated...). On my laptop with windows I have not problem with login. It works correctly.

Jozef
2023-04-18

I have a problem with login after your migration to international data center. Problem is on phone with android 13. Message is status: 412(... user already migrated...). On my laptop with windows I have not problem with login. It works correctly.

Glynis Swart
2023-04-18

Cant not connect get message Abnormal situation occurred . Status: 412 Tried to check password I now have 6 different codes that I have entered but says invalid and sends me a new one

Charles Bodington
2023-04-15

I am not receiving verification code on my mail.

Tom Cotter
2023-04-05

The 'consumption' reading on my app is hugely inflated. Its usually more than twice the actual usage. The company who installed the system are not helpful. What can I do? Is the system wired incorrectly? Thanks.

Paul McKenna
2023-02-20

Solarman App stopped working over the weekend. Is there upgrrade works happening?

Alaric Cundy
2023-01-24

I have been using a desktop version, because the Android Phone version has been withdrawn from Google's Playstore. It was originally working perfectly through my Firefox browser, but just over a week ago it seemed to lose the link between my Solarman ID number and my physical installation. Whenever I try it wants me to 'Enter Plant' - i.e., give it all the details of my installation

Ben Strydom
2023-01-12

Can not connect with server??

Brian Lord
2022-11-07

I am unable to connect to my installation, the message says there is "no power plant" and then disappears from the screen. I have closed and restarted my phone but it make no difference. I can connect on my laptop and desktop but not easily as it takes several attempts, my WiFi is working fine as I don't have any other issues connecting.

Showing 31-46 of 46

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About this app

SOLARMAN Smart is a brand new generation of Intelligent Energy Management Application, which is specially designed for global users.  With the basic features of full-on visual experience, excellent data display and all-round monitoring, it achieves the goal of convenient operation.  Meanwhile, users can receive the plant from your business partner, which means users do not have to create a plant or configure the devices.  Users can authorize the plant you created to your business partner to do O&M cooperatively.  Go to SOLARMAN Smart APP to check running status of PV power plant at anytime and anywhere.  Based on energy management field, SolarMAN-3. 0 APP will keep the constantly innovation and bring better experience for every user.  Reveal all data (Production, Consumption, Battery, Grid, Real-time, Historical Data and etc,. ) at a glance.  SOLARMAN Big Data will help to enrich more contents.  No need to fill in tedious information.  Add authorization function.  Dear Users, if you have any suggestions or comments, please feel free to send us a note and let us know how we are doing.