SOLARMAN Smart Reviews

SOLARMAN Smart Reviews

Published by on 2025-03-01

🏷️ About: SOLARMAN Smart is an intelligent energy management application designed for global users. It offers a full-on visual experience, excellent data display, and all-round monitoring to achieve convenient operation. With SOLARMAN Big Data, users can build a plant within a minute without filling in tedious information. The app provides 24-hour remote monitoring, revealing all data at a glance, including production, consumption, battery, grid, real-time, and historical data. The app also offers efficient coordination with an authorization function, allowing users to authorize their plants to business partners for O&M cooperation.


       


Overall Customer Experience 😎


🤬 Negative experience
66.8%

😎 Positive experience
18.0%

🫥 Neutral
15.2%

~ from Justuseapp.com NLP analysis of 5,771 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Very simple to use product with intuitive interface.

- Makes it easy to track production and use.

- Can monitor solar system from afar.



Read 39 Customer Service Reviews 😠💢

4.6 out of 5
Bogus UI

Very basic UI, no information of load or consumption against production

Updating

It’s not updating frequently.
I need to close and reopen it a few times to update it.

Another bad Chinese Product

SOLARMANSmart is nearly impossible to set up, it took hours and dozens of tries before it finally synced up.
The so called “real time” indicator on SOLARMANSmart lags by 10 or 15 mins. Real crap in my opinion.

PV Array data logging has been removed.

Individual array monitoring data table is broken (invisible) or has been removed entirely, at the time of writing. I highly recommend bringing back this feature.

App never refreshes

App needs to automatically refresh or simply add a Refresh button.

Also there is no easy way to program when I want to turn on or off Grid.

Support does not seem to answer emails.

They removed production log

You can no longer see how much power you produced over time. SOLARMANSmart is actually not very useful. I’m not sure why they changed this and deleted that ability but I would look for other places to get solar power and information.

Can’t log in

I have an iPhone 13 mini. And I can’t even log into SOLARMANSmart because it won’t allow the keyboard to descend after you type in your email. I can’t get past this screen. This makes using/understanding my whole solar system impossible and is so frustrating. This is such an app development rookie error. Honestly.

Graphs don’t fit in phone screen anymore !

Really enjoyed SOLARMANSmart until update - now the graphs (in expanded view where you can change the parameters) no longer fit a phone screen - and it’s annoying having to scroll and not see entire graph in one screen. I hope this will be changed by next update.

Limited Remote Capabilities

We were very excited to have an app to remotely monitor our system. Unfortunately, I if the system disconnects for any reason, I.e. power burst, WiFi disconnects, you have to be present to reconnect the logger for monitoring. Severely finished value of a remote monitoring system if you have to be there to reconnect, and it cannot remember previous configuration. When it’s connected, it’s pretty sweet!

No notifications

One of the primary things I wanted from SOLARMANSmart was email and/or IOS notifications of grid failure and return. I don’t think that is a lot to ask, especially since SOLARMANSmart has the data already. It appears that in order to enable that, one must submit email address and phone number. That’s fine except they don’t accept Thai phones. Isn’t that special!
It doesn’t appear there is any support. About a dozen messages over two days have not produced a response. Four stars??? Seriously???

Solarman Smart

I find this application somewhat complex and not accurate as to each reading . Do not know if there is an update. Kind of obsolete for todays modern technologies.

Late update of real data

After 6 minutes it will show updated data after refresh SOLARMANSmart

Update issues

‘Real time’ update is not real time. It is also, most of the time, different than the summary page! and ‘Device’ page!

Ok but not quite there.

This is definitely not real time. Sometimes I need more information. Fault codes aren’t always quick enough. When I’m struggling with faulty Lion Inverters SOLARMANSmart isn’t fast enough. Probably my real problem is with Lion and not SOLARMANSmart but I’m not quite sure.

Battery % not accurate

SOLARMANSmart is nice and user friendly but the battery percentage shown on SOLARMANSmart is not accurate generally it is way more than what actually is like SOLARMANSmart shows 62% whereas the battery is 30%.. the connection is ok as everything else works fine.. Thank you for a nice app and appreciate if this can be resolved

Works well enough, but not great

App is somewhat glitchy, especially with updating the information from energy production. When it says “updated 3 minutes ago” the information displayed is not related to the time. Requires constant drag down on the screen to refresh information. Already had a situation where at the end it erased all information for that day.

Ok but outdated

SOLARMANSmart is ok. Works as published, but really needs some UI improvements. It really was decent 8 years ago. But for 2023, it looks aged.

0). Data isn’t pushed.. you have to manually refresh each time you want updated data. Which is an issue due to next 2 problems

1). Parameters staying as selected. If you want to see other available parameters, you have to manually select them. Then, when you refresh, to get new data, you loose your settings

3). Each day, the scale of the parameters is different based on usage or generation. So when you are scrolling between days. It “looks” like you generated the same, when in fact, SOLARMANSmart is changing the scales on you. I realize some people want to see “pretty” curves, but I’d prefer to see apples to apples comparison. Not just maximize viewing. This could be a setting as “persistence”.

Useful, but could be improved

In general I am glad to have an app to check on our solar production and energy use, but SOLARMANSmart could be improved. I may sound a bit negative here, as I hope the developer will make an effort to improve this otherwise useful app.
1. The energy use and consumption should be in real time. It is always btwn 10-20 min delayed. It would be helpful in order to relate to our particular use of certain appliances etc.
2. The ‘statistics’ bar graph shows as a default energy use and production. Would be nice if it could remember what an individual user wants to see in that graph (such as power purchase or SOC, just to name a few).
3. In the last update that bar graph becomes not cell phone friendly once I choose to display more parameters (too vertically stretched out).

Thanks for your good work and hope it can be tweaked.

Real Time Monitoring

It would be food if this is real time monitoring

End user

It is very confusing SOLARMANSmart screen is crowded and you can’t see all the information when I scroll back and forth side to side some times you louse on time info and you have to start over on app the production and consumption are backwards very confusing I hope that you update SOLARMANSmart to make it more user friendly

Nice app real time status needs to quicker.

The apps gives good info however the real time stats needs to be “real time”. Currently it lags. Also the Online Help crashes SOLARMANSmart . Will get a 5 star once these are fixed.

Reliable advert free

I have been using this for over a year. I use about ten time during each day. Not once has this application let me down. It has all the required functions and stores all statically data. It would be great if it had a feature where this stats could be downloaded for further analysis. Highly recommend

Works well, could use a few more features

App seems to work well and gives me some nice data to track. A couple features that could be useful:

- Ability to adjust how often it syncs, I believe it’s always set to 5 minutes and I can’t find a way to change it.
- Ability to export data

Remote configuration

We have noticed that you have included a new feature in your last release by adding the remote control function for the Deye inverter so that we can Read/modify the deye parameters remotely.
Today we have also noticed that you have removed this feature. Can we know why?
It is a very important feature that gives your app an edge on other loggers.
Hope you will add it back asap.

Regards,
RT

Extremely happy with NeoVolta

We purchased the battery pack from Brent at NeoVolta and am extremely happy with their service. Brent is reliable and experienced.

Loving it

Being able to monitor all the way here in the US is very helpful and reassuring. We can control and budget the consumption and maximize the battery use. Thank you.

Customer Satisfaction

They are always there when I have a question or concern, plus SOLARMANSmart is super easy to follow and I am 78 years old!!!

Solar System

Really I am thankful to China and Solar facilitating company who is providing better services to us and update their system time and again hopefully they will do more better in future

Great app

everything is great about SOLARMANSmart except the battery percentage in not accurate

Cabalwa, Mansalay, Oriental Mindoro, Philippines

Having the very first solar system in our barangay, getting solar power is a necessity as we are the brown out capital if the Philippines…Solarman makes it easy for us to track everything we need to use piwer generated efficiently…thank you Solarman for the ease of use, you makeour solar experience even better!

Easy to Monitor

Very simple to use product with intuitive interface.

If you just need to see your production and use, SOLARMANSmart makes it easy. I use it with Deye inverters that I installed in my mothers’ house in the Philippines.

Now I monitor it so I know it’s working for her while she’s there.

Brilliant product!

Very reliable app🤩

Love using SOLARMANSmart it gives us update even if we’re away frim home

Delays

Everything is great but the flow chart is always delayed for 2 hours

Bettery Status

There was Bettery Status in Old Version Of App Please Bring It Back Thanks

Coooooollll

Its a very good software, but plz if u could update it and make an option to choose the AMP instead of KW coz each country is different than the other, but still in general its a very good software 👍🏼

Excellent

SOLARMANSmart is helping me in monitoring Solar production and electricity consumption at home

Saving money

Nice app

Beautiful app

Off grid island on the pacific coast of Panama. Solarman is a delight to use and access the solar array/charge from anywhere via smartphone 👏👏

Alaric Cundy
2023-01-24

I had been accessing Solarman Smart through the browser on my PC. It was working absolutely splendidly, but all of sudden it appeared to lose the connection between my Solarman ID and my installation - every time I try now it just wants me to re-enter the details of my 'Plant'. One of the reviews listed here has been a huge help for me trying to work out WHY it happened: apparently if either there is a power cut or a loss of Wifi then this will happen. I have been affected by BOTH a power cut and a loss of Wifi. What I don't know is how to reconnect. Any help out there?



Is SOLARMAN Smart Safe? 🙏

Yes. SOLARMAN Smart is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 5,771 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for SOLARMAN Smart Is 21.2/100.

Safety Analysis

78.4% of users say app is Safe 👍
78.4%

16.9% of users have Some Concerns ⚠️
16.9%

4.7% of users say app is Risky 🚨
4.7%


Is SOLARMAN Smart Legit? 💯

Yes. SOLARMAN Smart is legit, but not 100% legit to us. This conclusion was arrived at by running over 5,771 SOLARMAN Smart User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for SOLARMAN Smart Is 39.2/100..

🔏 Privacy & Data Safety

SOLARMAN Smart collected the following data from you:

  • Data Not Collected:

How was your experience with SOLARMAN Smart? Post a Review




Features

- Full-on visual experience

- Excellent data display

- All-round monitoring

- Build a plant within a minute

- 24-hour remote monitoring

- Real-time and historical data display

- Efficient coordination with authorization function

- Energy management innovation

- Feedback email for suggestions and comments.

  Contact Support
Developer:
IGEN Tech Co., Ltd.

Contact e-Mail:

Website:

Privacy Policy: