See a doctor wherever you need one, no matter the time of day. Get lab results
in your pocket, renew prescriptions from the comfort of your couch, pay your
bill conveniently and have your medical records at hand. You can even book an
appointment while watching the big game. With AdventHe...
Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue
Great App
I used to schedule a lab... worked great by end of day I had my results on the app... this is starting to make things much easier!!! Well done!!
Great if it would work
This app has potential but it’s got some issues. For starters, my primary care dr is not listed in my care team. I just saw her in September so it can’t be because I haven’t seen her in a while. Since she’s not listed I should be able to add her so that I could make appointments with her. Second I was just in for a visit with an RN and I can’t access my summary. It just spins constantly and quitting and reopening does not fix the issue. The lab section is much improved from the old app and things look easy to read and to get around. If the first two items were addressed then this would get additional stars. Based on responses it does seem like the developers care about their product and would interact with those who use it which is always a big plus.
Doesn't work
I scheduled a new patient doctor's appointment through the app, said it was confirmed, and everything was looking great. Then shortly after I couldn't get it to connect my account because of an authentication failure which was clearly a bug. My friend said the same thing happened to her but the app said I could do it at the office so I decided to wait. Well when I arrive at the doctor's office after driving for 30 minutes they had NO RECORD of my appointment ever being made, or myself in the system AT ALL. I'm very tech savvy and know how to navigate a complicated healthcare system and this was a complete failure. Good technology is supposed to make things easier, not more difficult. This is bad technology and I will not be using this app again.
Glitchy
Trouble signing in, often. And it doesn’t let you know there is a problem— it just doesn’t do anything. Difficult to switch between accounts you’ve set up under your sign in (as in a minor child). Doesn’t show all records/results. Couldn’t set me up with a new appointment, just got stuck. Searching for providers...stuck again. Does anything work??They should have worked out all these bugs before release. Disappointed. I have deleted the app and will go back to using HelloWell.
Works great if your office uses it!
Not all offices are using the functionality, it’s not uncommon for messages to go unanswered or for you to be unable to schedule through the app. The billing section is terrible....once again you have to go to multiple areas to see if you indeed have an outstanding bill
What happened to the messaging capability
Had the HelloWell and old Adventist app. I was able to message the physicians nurse in both those apps. This new app doesn’t appear to have that capability. Is that problem a bug or intentional. If intentional, you’ve destroyed the biggest reason I signed up for the portal. Also I noticed all the data from my 2019 wellness visit is not showing up in the lab section. Another bug?
Push Notifications...?
Is there a way to enable push notifications? I don’t see that I have the ability to do this within the app itself and the AdventHealth app isn’t even listed in the iPhone notification settings area. Help!
Great App
While the app is great and user friendly it keeps crashing on me. The main crash point is add visit to calendar
User Friendly, A wonderful Upgrade
I love the seamless workability of this app. Clearly defined areas and maneuverability from one section to the next!
Freezes
My main concern is that it freezes every time I want to see my records. I just did some important testing and received an email stating the results are in but can’t pass the home screen to see them. This is really frustrating.
Apple Health?
Great App. Looking for this to support being able to upload my health records to Apple Health. Is this going to be supported as old app did?
Can’t create an account
I have literally tried to create an account 6 times and every time I click “verify” in the emailed link, it takes me back to the app and has me sign in and says my account doesn’t exist. The app is absolutely useless without an account.
Could be cool but needs work
Downloads and lets me sign in just fine, but every time I try and connect me records the app crashes and closes. Tried deleting and redownloading with the same results. I would change my rating if this were to be fixed.
Blood pressure not updated
The app has not updated my BP since Oct. 08, 2019. Please fix this. Thanks.
Can’t seem to update my information
Has my address and phone number from 12 years ago and I can’t seem to be able to change it
A better way to Contact apps
You can now contact AdventHealth customer service directly
via Email using our new site - AppContacter.com
No. AdventHealth does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 6,610 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for AdventHealth Is 15.8/100.
No. AdventHealth does not seem legit based on our analysis. This conclusion was arrived at by running over 6,610 AdventHealth User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for AdventHealth Is 15.8/100.
AdventHealth works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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