See a doctor wherever you need one, no matter the time of day. Get lab results
in your pocket, renew prescriptions from the comfort of your couch, pay your
bill conveniently and have your medical records at hand. You can even book an
Listed below are our top recommendations on how to get in contact with AdventHealth. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AdventHealth. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
I scheduled a new patient doctor's appointment through the app, said it was confirmed, and everything was looking great. Then shortly after I couldn't get it to connect my account because of an authentication failure which was clearly a bug. My friend said the same thing happened to her but the app said I could do it at the office so I decided to wait. Well when I arrive at the doctor's office after driving for 30 minutes they had NO RECORD of my appointment ever being made, or myself in the system AT ALL. I'm very tech savvy and know how to navigate a complicated healthcare system and this was a complete failure. Good technology is supposed to make things easier, not more difficult. This is bad technology and I will not be using this app again.
Trouble signing in, often. And it doesn’t let you know there is a problem— it just doesn’t do anything. Difficult to switch between accounts you’ve set up under your sign in (as in a minor child). Doesn’t show all records/results. Couldn’t set me up with a new appointment, just got stuck. Searching for providers...stuck again. Does anything work??They should have worked out all these bugs before release. Disappointed. I have deleted the app and will go back to using HelloWell.
Had the HelloWell and old Adventist app. I was able to message the physicians nurse in both those apps. This new app doesn’t appear to have that capability. Is that problem a bug or intentional. If intentional, you’ve destroyed the biggest reason I signed up for the portal. Also I noticed all the data from my 2019 wellness visit is not showing up in the lab section. Another bug?
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