GoBankFFB Reviews

GoBankFFB Reviews

Published by on 2025-02-20

🏷️ About: GoBankFFB is a personal finance app that allows users to aggregate all their financial accounts, including accounts from other banks and credit unions, into a single view. The app is fast, secure, and provides users with the tools they need to manage their finances. Users can keep their transactions organized, set up alerts, make payments, transfer money, deposit checks, reorder their debit card, view and save monthly statements, and find branches and ATMs near them. The app also offers security features such as a 4-digit passcode and fingerprint or face reader on supported devices.


       


Overall Customer Experience 😎


🤬 Negative experience
45.6%

😎 Positive experience
39.1%

🫥 Neutral
15.3%

~ from Justuseapp.com NLP analysis of 4,636 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy switching between multiple accounts

- Effortless access to customer support

- User-friendly interface

- Convenient for managing money without calling customer service or visiting a branch

- Fast and convenient online banking

- Easy transfer between accounts



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
Problematic

First, GoBankFFB works for most things. But, if you are trying to get a statement to print out or even be available for viewing onscreen, you may not be able to. Talking to techs on the phone, they can’t really help either, because they don’t use iPads.(understandable). I could see part of the first page of my statement, but that was all. The old app worked fine in all regards of this. Just beware of what you need it for.

Could be much better

It has all the features but is worse than other banking apps I’ve used. GoBankFFB won’t show some transactions as even pending for 24 hrs, leaving me wondering if it went thru. Other banking mobile apps I’ve used would show pending transactions instantly, even if they took a day or two to process. Look to MECU for an app done right.

Good, but for deposit feature!

App good, but never able to do a remote deposit. Uninstalled and reinstalled app a couple times but can’t get it to work. Very frustrating!

Need to work at night

Never allows me to access my Zelle history at night. Processing shouldn’t matter when I’m trying to view past records. Doesn’t give me a balance at night either. Just errors galore when trying to check in on my account. But when it works it’s nice. Also my account wont accept Zelle’s past a certain time either

Won’t update and isn’t up to par with other banks

I have several accounts, this is by far the worse banking app of them all. It doesn’t update quickly, I am currently trying to look at my transactions from earlier today, GoBankFFB doesn’t show current info...useless

New App

The new app is great with one big exception... deposits are more difficult. Every time I have made a deposit, GoBankFFB has frozen up on me the first time, at which point I have to close GoBankFFB completely and start over. The old app was much easier for making deposits!

Much better

Thanks

Love my Bank

Such kind and helpful staff

New.

I would like GoBankFFB more if it can have my transactions easier to read or/and in order better like the old App and if i can finally check to see my pending deposit check before payday. It has the pending deposit but it doesn’t bring up my check

Ease of use

It’s so easy to use check balance deposit a check from home it’s great ty fab

Love this bank!!

Always there for you to help at anytime!! Top family & friendliest bank!!!

Love the App

I love the convenience of online banking. GoBankFFB is easy to use and transferring between my accounts when needed is simple.

Best app.

I bank at 4 other banks and this one is the best by far!t 4 other banks and this one is the best by far!

Mobile deposit

Very fast, convenient! Thank you!!

Better

While getting use to new setup - it looks like it will be friendly to use.

Art

This on line banking is a great tool to manage my money without calling to a customer service representative or going to the branch.

So Much Easier

Way easier than accessing the web page!

Great Improvement!

The FFB app is so much better than the previous app and online access through the website. It is now user friendly and provides the information I need. Great job!

Multiple accounts

I have multiple companies and multiple accounts. With GoBankFFB I don’t have to login logout anymore. I can switch effortlessly between accounts. Super easy to get in touch with Customer support too. This is a very well thought out app.

Choose a bank

If you’re looking for a bank that is customer friendly, has all services, has convenient locations and helpful staff and leadership, this is the bank for you!



Is GoBankFFB Safe? 🙏

Yes. GoBankFFB is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,636 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for GoBankFFB Is 46.1/100.

Safety Analysis

91.2% of users say app is Safe 👍
91.2%

7.4% of users have Some Concerns ⚠️
7.4%

1.4% of users say app is Risky 🚨
1.4%


Is GoBankFFB Legit? 💯

Yes. GoBankFFB is a totally legit app. This conclusion was arrived at by running over 4,636 GoBankFFB User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for GoBankFFB Is 64.1/100..

🔏 Privacy & Data Safety

GoBankFFB collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Location

How was your experience with GoBankFFB? Post a Review




Features

- Aggregates all financial accounts into a single view

- Allows users to add tags, notes, and photos of receipts and checks to keep transactions organized

- Set up alerts for low balance notifications

- Make payments to companies or friends

- Transfer money between accounts

- Deposit checks by taking a picture of the front and back

- Reorder debit card or turn it off if misplaced

- View and save monthly statements

- Find branches and ATMs near you

- Secure account with a 4-digit passcode and fingerprint or face reader on supported devices.

  Contact Support
Developer:
First Fidelity Bank (U.S.)

Contact e-Mail:

Website:

Privacy Policy: