Are you having issues? Select the issue you are having below and provide feedback to NYSEG.
- Have to sign up for auto pay to view billing history
- Monopoly gets money or people sit in the dark
- Meters read only half the time
- Power outages when wind blows over 2 miles an hour
- Power surges cost more money
- App updates don't fix issues
- No instant login
- Bills don't populate
- Notifications don't come when to submit readings
- Meter readings don't work most of the time when submitted
Have I phone NYSEG app will not allow me to sign in. Reset password it works online for my laptop. The response I get it "we have been unable to log into your account" Uninstalled it a few times. Also tried to try new registration indicates account already exist. Either way I cannot log into my account through the app. 4/4/23. Called NYSEG response time is in 24 hours. Unbelievable. Get connected to a person who does not speak English very well, to record my issue and tell me I will get a response in 24 hours.
Can’t make a payment through app or online at NYSEG - but you’ll charge a late fee- I cannot get payment through at all been a problem for at least 2 months
Cannot open NYSEG app on my iPhone or iPad which has the latest OS.I try using the Id and password for the account that I am able to open using my browser.
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E-Mail: mobileapp@avangrid.com
Website: 🌍 Visit NYSEG Website
Developer: Avangrid Inc.