DHL Express app not working? crashes or has problems?

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I have a problem with DHL Express

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4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Something else
50.0%

Not working
25.0%

Crashes
12.5%

Login
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of DHL Express Problems 🔥

- Cannot log in

- UI is inconsistent and badly designed

- Cut and paste is not supported

- Cannot copy waybill number from top of tracking details page

- Selecting text is disabled in view

📋 4 Reported Issues:

R
Roy Fabb 2024-12-19

Cannot enter verification code to register

M
Mike 2023-09-08

What is going on your app wont send the confirmation email How do sort this as i have tried 5 times today and 3 or 4 times over the past few weeks if your app dosent work take it down

M
Marise Maas 2023-06-09

I have spent 5 hours today trying to book DHL express delivery from Melbourne (Australia) to Dallas (USA). I usually send large paintings internationally and have always been happy with the service in the past. But since the website design changes, it’s almost impossible to navigate. Not user friendly at all. I’ve also made 4 calls to the DHL help centre in Brisbane today but the staff seemed to have no clue either. So website was no success, I then downloaded the DHL app. This app worked until it freezes when you want to save the last item listing. I’ve never had problems booking DHL express before. This has been absolutely woeful. I’m so shocked how badly designed everything is. I’ve now lost pick up opportunity before the long weekend. I’m so disappointed and would like to know why the app freezes or ‘save’ boxes go grey and won’t let you select. Regards from a very very disappointed client

J
Johnlangley 2023-05-10

App r refuses to send confirmatory SMS message to enable validation of my mobile number at initial set up.

Showing 1-4 of 4 reported issues:

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Common DHL Express Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. DHL Express iPhone Issues and Solutions

  2. DHL Express Android App Issues and Solutions


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E-Mail: mobile.apps.express@dhl.com

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Developer: DHL Express




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