DHL Express app not working? crashes or has problems?

DHL Express Status

Published by on 2023-11-27

The new DHL Express Mobile app lets you track your shipments and manage your
deliveries all in one place. You can locate the nearest DHL Service Point for
parcel drop off or collection, and quickly check shipping rates too – right on
your smartphone.


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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 3 Comments

By Mike   7 months ago


What is going on your app wont send the confirmation email How do sort this as i have tried 5 times today and 3 or 4 times over the past few weeks if your app dosent work take it down

By Marise Maas   10 months ago


I have spent 5 hours today trying to book DHL express delivery from Melbourne (Australia) to Dallas (USA). I usually send large paintings internationally and have always been happy with the service in the past. But since the website design changes, it’s almost impossible to navigate. Not user friendly at all. I’ve also made 4 calls to the DHL help centre in Brisbane today but the staff seemed to have no clue either. So website was no success, I then downloaded the DHL app. This app worked until it freezes when you want to save the last item listing. I’ve never had problems booking DHL express before. This has been absolutely woeful. I’m so shocked how badly designed everything is. I’ve now lost pick up opportunity before the long weekend. I’m so disappointed and would like to know why the app freezes or ‘save’ boxes go grey and won’t let you select. Regards from a very very disappointed client

By johnlangley   11 months ago


App r refuses to send confirmatory SMS message to enable validation of my mobile number at initial set up.


Common dislikes about DHL Express app

- Cannot log in

- UI is inconsistent and badly designed

- Cut and paste is not supported

- Cannot copy waybill number from top of tracking details page

- Selecting text is disabled in view



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Common DHL Express Problems & Solutions. Troubleshooting Guide


   



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DHL Express, developers of DHL Express.


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Developer: DHL Express

E-Mail: [email protected]

Website: Visit DHL Express Website



About this app

You can locate the nearest DHL Service Point for parcel drop off or collection, and quickly check shipping rates too – right on your smartphone.  The new DHL Express Mobile app lets you track your shipments and manage your deliveries all in one place.  Advanced GPS location services and camera barcode scanning are also available.  Download DHL Express Mobile today. 



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