Eureka Status
Are you having issues? Select the issue you are having below and provide feedback to Eureka.
14 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] I tried to hit the little refresh button on my survey board but it didn’t fetch new surveys
cash out email not arrived
Eureka Surveys website does not allow me to log in. The Magic Link does not send a link to my email.
When I try to open a survey it just shows me that I have 1 pound
I
When I go to verify my account it won't actually send a code
Whenever I cash out it says I don't have Internet and close the app
can't access the app now
app keeps crashing
Iam clicking eureka surveys and it stays froze
📋 37 Reported Issues:
I'm trying to edit my phone number so I can cash out
My surveys keep closing.
Issues with cashing out
It won't let me verify my PayPal account to redeem my rewards.
Can’t cash out. Never had any issue before…..
All surveys are all saying survey closed even though I waited a day or more
Typical of surveys apps to start restricting the amount of surveys you do once you start making profit on their app, scummy but what can you do.
I am not getting any surveys at all the only thing that works is the daily poll .
Im not getting surveys like I did before. Am I blocked !
It won't let me do any surveys what's wrong help
five surveys displayed on my laptop today from sevanta. none working.
I don’t know what is wrong with the surveys it won’t do anything
when I click to share my code with friends, I get a pop up that says "oops, you'll need to verify your account to use share codes. It takes 10 seconds!" When I click Verify Now option and Verify Account option and enter my phone number, I get "oops unable to send code." I have been trying to share my code and verify my account for over a month and can't get past this point. Please fix this!
my number cant verify for some reason
Verification doesn't work; Doesn't accept any type of phone number.
Eureka s magic link doesn’t show up 8n my mailbox 7nless I login thru the browser but the app is still logged out
It logged me out, and it says login with email and click magic link to send to your email. But nothing comes to my email. It’s been a couple days now. Please fix.
I've been trying to verify my phone number for several months and it will not allow me to. Each time I enter my ten digit number, I receive the message - unable to send to that number, please try again with a different number. Please advise. Thank you.
(Survey locked we are out of surveys today please check back soon for more) is what my eureka app keeps showing when I click on a survey
Dear Eureka Surveys, If you read this, know that your app has tons of flaws that need fixing, please get rid of closed and broken surveys right when they occur, as keeping them on your platform leads to frustration. The amount of broken surveys that crashed, closed down unexpectedly or just did not reward after finishing is just not fair. I mean, the amount of money I could have made with the app could have been decent, but it has been a major waste of time and effort, The one thing I found okay was that now it only takes five dollars to cash out instead of ten. Cashing out was super difficult back then, easier now. It still needs a better offerwall, AdGem does not have a contact forum, which makes it hard to earn from playing games. Thanks in advance. Please update the app and fix the glitches.
I’m having trouble logging into my account, it’s telling me too many attempts. Please wait before trying again, Ive waited for hours now.
it won’t let me log in , keep saying try again later
Hello hey I can’t go back into the app I click on it and it never opens it’s just frozen o don’t see any surveys please help
Are there any issues happening today? I cannot login to cash out. Thank you in advance! Michelle
Ive HD the eureka app for a while now and it now rarely allows me into a survey to even attempt to qualify With the usual pre-questions and usually says that the survey is no longer available. I have changed nothing and my phone is the same iphone 11 it has been for 3 years now thus leaving.me to wonder what's going on with the app itself or the development etc of such. I have tried approx 75 times today to do surveys meeting the same old the surveys closed already and then have to log out and back in every time. I use to do surveys and make 10 or 20 per week now it's been over a month and can't make 10 dollars? What's changed
Fix the god damn log in."Magic link failed".
I cashed out to bank but I can’t do that so can I please have my funds added to PayPal or cash app. It was my first time using this and I did not see pay pal option until I already. Cashed out to bank
My app giving only 7 to 25 cents surveys
Can't log back in forgot password too
It will not let me log onto the app
When I press on a Survey it just loads and doesn’t work
Won’t let me log in. This is ridiculous
Eureka app won’t load, stuck on opening screen
The app is not opening I had to delete the app multiple times because one it wouldn’t open or it wouldn’t let me login and I will just be on the front page of the app
Y’all site keep saying survey close wait until tap closes never do fix it
I just completed a survey and it didn’t pay me, it froze, can you please help
I just downloaded your app today. Earned a few dollars then decided to log in tonight and it won't let me log in. It tells me to check in email a lot in instantly and I don't get an email. I've tried about 10 times.
Have a Problem with Eureka: Earn money for surveys? Report Issue
Common Eureka Problems & Solutions. Troubleshooting Guide
Table of Contents:
Contact Support
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Eureka Website
Privacy Policy: https://eurekasurveys.com/privacy-policy
Developer: SocialLoop
‼️ Outages Happening Right Now
-
Jun 04, 2026, 01:42 PMa Windows user from Ocala, United States reported problems with Eureka : Account
-
May 30, 2026, 08:27 PM
a Windows user from Ferryhill, United Kingdom reported problems with Eureka : Account
-
Apr 21, 2026, 05:10 PM
a iOS user from Laurel, United States reported problems with Eureka : Not working
-
Apr 20, 2026, 09:19 AM
a Windows user from Nairobi, Kenya reported problems with Eureka : Not working
-
Feb 02, 2026, 01:37 PM
a iOS user from Melville, United States reported problems with Eureka : Not working
-
Jan 11, 2026, 01:45 AM
a Mac user from Rabat, Morocco reported problems with Eureka : Login
-
Jan 02, 2026, 02:06 PM
a AndroidOS user from Hochheim am Main, Germany reported problems with Eureka : Login
-
Dec 27, 2025, 03:22 AM
a iOS user from Royal Palm Beach, United States reported problems with Eureka : Not working
-
Dec 02, 2025, 09:11 PM
a iOS user from Lusaka, Zambia reported problems with Eureka : Account
-
Nov 21, 2025, 07:49 AM
a AndroidOS user from Flint, United States reported problems with Eureka : Account
-
Started 4 minutes ago
-
Started 10 minutes ago
-
Started 17 minutes ago
-
Started 28 minutes ago
-
Started 31 minutes ago
-
Started 33 minutes ago
-
Started 35 minutes ago
