Premise app not working? crashes or has problems?

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I have a problem with Premise

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3 User reports:
App has problems
 User reports 3

⚠️ Most reported problems ⚠️
Something else
86.4%

Account
9.1%

Not working
4.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Premise Problems 🔥

• Survey/task approval takes a long time

• Transaction fails and the error message reads NSF (insufficient funds)

• Suspend accounts without telling you why

• Payment platform failures

📋 19 Reported Issues:

A
Ashley Benson 2023-09-07

Everytime I try to cashout my earnings it first says pending, and then it will say failed Everytime, and I don't understand it

S
Samanta Sekhar Mohanta 2023-08-16

Cash out failed every time

H
Henry Murau 2023-04-27

Cashing out mobile credits hasn't been working.

D
Dennis Lafferty 2023-04-06

Have have been unable to cash out since March 30 2023

⚠️ Troubleshoot | Report Issue ⚠️
V
Victor 2023-03-28

I've been reading to cash out my premise to my PayPal account sinced the beginning of this month March and I always get the same responses back that they don't have infinite time to get fixed

A
Amanda 2023-03-21

Have been trying to cash out for a week in a half and it fails everytime. Out in a trouble ticket and the only response I get is there working hard to fix the issue. What I do t get is how hard can it be to fix the issue?

A
Amanda 2023-03-21

Have been trying to cash out for a week in a half and it fails everytime. Out in a trouble ticket and the only response I get is there working hard to fix the issue. What I do t get is how hard can it be to fix the issue?

K
Kathrine Bailey 2023-03-17

I have been trying to cash out for 5 days now through PayPal and it will not go through I promise customer service says they're working on it and have no infinite answer on when it is going to be fixed.

M
Mama Alex 2023-02-10

Withdrew problem for 15 days

⚠️ Troubleshoot | Report Issue ⚠️
J
John Anderson 2023-01-17

Each time i try to login, it keeps telling me "Failed to sync reserved tasks. Check your connection and try again". Why?

D
Dence 2022-12-28

Each time i try to login, it keeps telling me "Failed to syne reserved tasks. Check your connection and try again

L
Lasisi Yusuf 2022-12-10

When i complete my task,it will not process it.it will just write upload will start soon,nothing work again.

A
Adama Susan 2022-07-18

Not receiving tasks

E
Eduardo Pilapil Jr 2022-06-02

Why I can't log in..Please arrange to fix it àsap. Thank you

⚠️ Troubleshoot | Report Issue ⚠️
S
Samuel Peter 2022-05-23

it is not locating ms

K
Katalina Kathy 2022-05-07

It says invalid data And the payment page says it’s couldn’t load

D
David Robinson 2022-05-02

It is saying that the system can’t bring in surveys

A
Abdul Usman 2022-04-10

premise app has been given me problem ever since I changed my phone to another one.when I downloaded the premise app on the phone,I login there were about two tasks,so whenever I try to do the task it will keep telling me that I should make sure that I enable internet connection and GPS which I have already did,so now I couldn't perform task and have almost reach the minimum withdrawal. please I need your feedback

O
Omah Cynthia Ayamba 2022-02-26

I have a problem I just finished task and I have to cash out but I can't although I have reached the target money

Showing 1-19 of 19 reported issues:

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Common Premise Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Premise iPhone Issues and Solutions

  2. Premise Android App Issues and Solutions


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Contact e-Mail: support@premise.com


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