By Alexa Rae Reviews

Shopping here was great until I had a issue. Then I found out how bad the customer service is. When purchasing a shirt, the charge went through my credit card multiple times. I had proof by taking a picture of my credit card statement showing the charge posted 4 times. Since my credit card kept giving me an error I used my debit card. The amount went through twice and posted twice. They couldn’t do anything because they show it only went through once. I work in the customer service industry and realize things happen and it’s out of my control. I filed a dispute with the banks. After sending them proof it posted multiple times their idea of customer service is lets block her from the boutique and move on because we have other customers, with no notification. Great customer service right here! It doesn’t matter how much you spend here they don’t care about you. On the upside there are so many boutiques with free shipping and the same clothing.

Shopping here was great, until I needed an exchange. The jeans I ordered a size larger than regular at Alexa’s recommendation. So small I couldn’t get them on. Promptly sent back with all tags attached and $11 return shipping cost requesting a larger size. Nope! No refund or exchanges on items ending in .99 cents. What?! I paid $35 for these plus an additional $11 to return so $46 and tough luck you should have read our return policy prior to ordering? These were NEVER worn. I’ve been buying there for 2 years and didn’t know that “hook”. Plus I can see on ByAlexaRae they have the larger size in stock. I can have the small worthless jeans back if I pay the $5 shipping. So long BAR. I will do not recommend Alexa and Bobby after this greedy move.

First off I do want to say that the girls working the lives are great, zero issues with them & any questions I’ve had customer service has been very nice & answered the best they could. My issue is with the obscene amount of notifications that are sent on a daily basis. You get a notice when they’re live, great that’s exactly what I want. I don’t need a notification for EVERY outfit and item you’re about to display, ‘epic shirt, don’t miss it!’, 3 minutes later..’these Judy blues fire don’t miss them!’.. 4 minutes later ‘blah blah necklace is here!’. I’ve counted 19 notifications in a day and some days more. That’s not ok, you don’t bombard people with them. They don’t do just 1 text message EVER. I had to turn my ringer off on my phone bc of it. I sent through a complaint and they said they’d let them know but it’s the standard message I guess. I can’t be the only person complaining about it. It’s unfortunate I just turned off notifications and I’ll just shop whenever now instead of spending hundreds each live. Hate to miss out but I need my sanity more.

I really like the clothes that are presented, but do not understand why all of her tops are $30 or more. Things never seem to go on sale either. I really want to support her and her husband as I live in Colorado. It is hard, however, when there is another shop on the Internet, from California, that sells the same merchandise for less. Please consider dropping prices in some of your tops. It all of them need to be $32 to $38. Thanks. Will keep watching and trying to support.

This is my first order from them. White jeans❤️🙌 I have been watching them live for about a month now and everything sells out in my size in seconds so that tells you right there that they are amazing!! I love watching both of them and I can’t wait to get my white jeans finally!!!!!

This is the best online boutique hands down! Alexa hand selects the most beautiful designer brand name clothing and gorgeous jewelry pieces! All at mind blowing prices to boot.
This husband and wife duo are the sweetest and most energized couple who truly love what they do, LOVE their customers and IT SHOWS 🙌🏻
I highly recommend shopping with Shopping By Alexa Rae for the best online shopping experience ever. 🥰😍♥️👍🏻

This boutique is one of the most amazing that I have ever shopped from. So friendly, kind, supportive and caring! Alexa goes out of her way to help you, style you, and explains everything from A to Z. The group of ladies who follow are just as amazing, this is not your normal everyday boutique, this is your family, friends, sisters, and brother - this is BAR

Came for the clothing & got much more than I had ever expected. The Owners are incredibly kind, fun, and stylish, and show they have so much integrity for their business, customer, staff, and great relationship with all the sought after boutique brands. Newest & Best prices! Fast shipping. Turned me into jewelry person… haha anything is possible.

Have been shopping with them over a year and love them so much!! Best quality clothes and jewelry and priced very well!! Love the whole family, Alexa, Bobby and their two beautiful boys and Brook and Paul and their beautiful family!! I feel so at home with them. They have the best staff Caitlyn we love you too!! Shipping is quick!! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Just recently started watching them and I love how they throughly describe each item before scanning it. They have 1 person wearing and describing the items and another on the computer answering questions. Shipping is ONLY $5.00 and you can’t find that anywhere else. They are very kind and make you feel like family.

I just started shopping here the week of Black Friday. It’s always difficult to shop online because sizing can be an issue. However, Alexa’s descriptions and FB lives have made it a wonderful shopping experience! EVERYTHING I have purchased has been great quality and sizing was exactly as described! Another AMAZING perk is their $5 shipping for a 24hr period...this has come in handy with my multiple purchases 💜

Bobby and AlexaRae are the most beautiful, friendly people. Their merchandise is extremely high quality. Their description and fit videos are spot on.
What I enjoy is their openness and honesty not only about their clothes but themselves.
I’m fairly new and addicted. I encourage you to give them a try. Also, their customer support is amazing!

I love everything about Alexa Rae. It’s incredible. Let’s start with the clothing is top-of-the-line so in style and they have a little bit of everything for everybody they have shoes boots slippers PJs robes jackets you dammit they have it and I’ve ordered so much and I love everything. They are so infectious. Bobby and Alexa , Brooke are so awesome. They make you wanna be a better person. Always positive and upbeat. I just love there lives and them. Go check them out. You won’t regret one moment. I PROMISE 💕💕💕

It’s not the clothes, it’s not the jewelry, it’s not the shoes but I can tell you what makes By Alexa Rae Boutique the best: it’s the family that you join! It doesn’t matter if I go months without purchasing or miss 10 lives in a row, the community and the girls at BAR always show love and more importantly, KINDNESS! Alexa, the community that you’ve built is remarkable and truly one of a kind. If you are looking for great outfits, the cutest shoes and fantastic jewelry, welcome home to BAR! Come join the fun, we have the best times.

I’m a late bloomer and just found BAR end of Aug/beginning of Sept. I’ve already dropped a lot of MULAH! Thank goodness I am separated or I would be divorced! Hahaha! Fabulous clothes, Amazing quality! We all know there are some boutiques who buy from overseas and the quality lacks.... NOT BAR! Splurge, you will NOT be disappointed. Also, I feel like a part of the “family”. Alexa, Bobby, Brooke and the rest of the gang, act like your friends next door. They act genuine and to me, that says a lot about character. That is who I want to support and buy from! 🥰

I have to say the quality first off , of all I’ve gotten has been great. I notice a lot are hand wash but I am not too bothered by that. Especially if they last longer. Fabrics are comphy. When she says it’s buttery soft it is. And my favorites are anything described that way.
I also very much appreciate the way she describes thing how they fit and what size will work. She’s spot on. I was down to only grabbing a new top at Walmart during this pandemic. And this has made me find many tops that I’m
So happy with and great quality.

Satisfied customer.

I have shopped at many boutiques. But Alexa Rae is my favorite. She offers the best selection of clothing at great prices and her door buster sales are the best. Alexa is small like me but I’m much shorter lol and she tends to carry more smaller sized clothing than most boutiques with still accommodating the plus sizes. I’m one to prefer more of a true fit with very little flow and she has that where most boutique clothing has way to much flow.
Her customer service is phenomenal and ships very fast. She’s in Colorado I’m in Florida and from time I order it’s at my door in 3 days. Glad I found you and have shared your boutique with many of my friends.

I love shopping with Alexa and Bobby. The variety of styles, coupled with their affordable pricing and their unwavering commitment to outstanding customer satisfaction makes them my favorite place to shop online. ByAlexaRae is fantastic, allowing you to shop 24/7 with a constantly updating merchandise selection, and periodic clear out sales.

Shop with By Alexa Rae and you will quickly find yourself addicted to their style of selling - one that respects and appreciates the customer and always keeps it classy. I sort of feel like it’s The Hotel California - once you’ve become a part of the group, you can check out, but you can never leave 🤣 You cannot go wrong with Alexa and Bobby ❤️

Alexa, Her nous and & Look alike sister are the greatest. They have live sales daily with free giveaways and descriptions of every item being sold. They have great clothes, shoes, jewelry & more but best of all they have great customer service & they answer all your questions! Alexa has a great fashion sense for all ladies size XS - PLUS sizing up to 14W-24W! She is able to incorporate the latest fashion trends that will make you feel confident, happy & glowing when you walk out the door wearing the clothing she has supplied you with. The only thing I could suggest is maybe for her to carry some more night time wear, something you can feel comfortable in while cuddling up in bed! Other than that she’s got you covered! Will continue to shop this Boutique on line & share with everyone I know!

Alexa and Bobby have the highest quality, modern, most amazing clothes with exceptional customer service and shipping! So thankful I’m able to shop from home and know my package will arrive quickly and each time it does I fall in love with each & every item!