Kwikset Status
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11 Problems reported in the last 24 hours
📋 11 Reported Issues:
I AM TRYING TO REMOVE A SMART LOCK USER IN MY KWIKSET APP , I HAVE DONE THIS MANY TIMES BUT THIS ONE USER WONT DELETE OR EDIT, IT JUST BLINKS AND KICKS ME OUT OF THE APP. I CAN DELETE OR EDIT ANY OTHER USERS WITH NO ISSUE
All locks on my app have lost their saved access codes and I am getting an error when trying to re-set them.
App isn’t working. Scheduled codes aren’t working. Batteries die extremely fast.
A couple weeks ago, I updated to a newer iPhone. I had to reinstall the app on the new phone. Everything “works” but I previously was able to set a new code from anywhere. Now I am only able to set a new code when I am within the 3 feet distance to Bluetooth to the lock on the door. Is there a workaround for this?
My Kwikset app won't open. I just see a spinning icon so I can't see the lock status or assign a new code. I have already had to set the lock back to factory defaults and manually enter all the existing codes. I don't want to reinstall the app because I would have to enter all that data again.
Kwikset phone app won't let me log in says not connected to Internet when I am is there a major outage going on when I call customer support it just goes through different menus and then hangs up on me
The app is not working and I cannot change or adjust any codes. I cannot lock or unlock from the app either.
My app keeps crashing and I can’t change any codes
App crashes. Looks like a totally new screen. My lock not appearing as existing
Same here...The new 2.0 app just came out and a new crashing feature was introduced.
The Kwikset app on my android running on Galaxy S22 just started crashing this week. It seems to still be sending "notifications" when the lock is used, but the app itself when started on the phone appears to open to a splash screen and then simply exits out. It was working fine within the last two weeks.
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‼️ Outages Happening Right Now
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Apr 26, 2026, 04:37 PMa iOS user from Anniston, United States reported problems with Kwikset : Not working
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Dec 17, 2025, 06:26 PM
a iOS user from Eau Claire, United States reported problems with Kwikset : Connection
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Nov 21, 2025, 01:12 AM
a Mac user from Birmingham, United States reported problems with Kwikset : Not working
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Oct 20, 2025, 05:46 PM
a user from Durham, United States reported problems with Kwikset : Login
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Aug 17, 2025, 02:48 PM
a iOS user from Auburn, United States reported problems with Kwikset : Not working
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