CTRONICS app not working? crashes or has problems?

CTRONICS Status

Last Updated on 2024-08-08 by James Lee

I have a problem with CTRONICS

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Fix my App Errors

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253 User reports:
App has problems

User reports 253

⚠️ Most reported problems ⚠️

33.8%

Connection

30.4%

Not working

19.4%

Crashes

7.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CTRONICS Problems 😠👌🔥

- Audio drop out from time to time

- Night video doesn't work after latest update

- One camera stopped responding after one day

- Second camera stopped working after iOS 15.3.1 update

10 Reported Issues: 😵🆘🛟🚨📢

Brillon

2024-12-07

bonjour ma camera ctronics pro déclenche une alarme lorsqu'il pleut

Tasos Loucaides

2024-10-05

I bought 4 Ctronics cameras about 6 months ago...I installed the three and left one as spare.. Last week after an online issue I deleted the Ctronics app and since then my nightmare started. None of the four can be RESET....all I hear is the ringing Ding-Dong and all trials to configure and connect to WIFI fail.. I followed written instructions by the Ctronics technicians...I tried the Bluetooth ....the scanning....the manual....the sound...ALL available methods...all FAIL. the main issue I believe must be the malfunction of the RESET button. NOW i HAVE 4 DEAD CAMERAS and I wait to hear from seller to find a solution

Keith

2024-01-02

Ctronic Pro will not connect to more than one device phone or tablet

JOHN BLOOR

2023-10-13

i am trying to share with a relative but when i press the share button i get network error ?

🥺 🗣️Troubleshoot | Fix Now in One Click

John Payton

2023-08-05

Problem connecting camera to wifi. Will not scan qr code, will not connect to 2.4g network.

David Richmond

2023-06-23

My camera drops connection every 3 minutes or so. I have to re start it again.what are the recommended frame rate settings please?

Roy

2023-04-11

Cannot download the app for my iPads

Tye

2023-04-02

I cannot get the app to download on my iPhone

Brian Wilson

2023-02-08

Hi I’m not getting alerts from my cctv Thanks Brian Wilson

🥺 🗣️Troubleshoot | Fix Now in One Click

Wayne

2022-07-13

My ctronics camera is not working , it rings a couple of times every 15 seconds constantly, I tried on and off and reset but still rings

Showing 1-10 of 10

Have a Problem with CTRONICS? Report Issue

Common CTRONICS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CTRONICS app on iOS and Android devices. Solve all CTRONICS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CTRONICS iPhone Issues and Solutions

CTRONICS iOS app crashes, not working, errors
CTRONICS iOS app network issues
CTRONICS on iOS has black/white screen

CTRONICS Android App Issues and Solutions

CTRONICS has errors/crashing/not working
CTRONICS server network connectivity issues
CTRONICS has black screen

CTRONICS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CTRONICS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CTRONICS app crashes or not working on Iphone (iOS):

Close and restart the CTRONICS app on iPhone
Update CTRONICS app to the Latest Version for iOS
Uninstall and reinstall CTRONICS iPhone app
Update your iPhone to the latest iOS version

Fix CTRONICS on iPhone unable to connect to server/internet connection issues::

To resolve CTRONICS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CTRONICS black/white screen (blank screen) on iPhone:

Follow the CTRONICS iOS app troubleshooting guide Here →

CTRONICS Android App Issues and Solutions

Fix CTRONICS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CTRONICS app issues:

Force Stop the CTRONICS App
1. On android, goto "Settings" » click CTRONICS app. » click "Force Stop".

Update CTRONICS to the latest version on PlayStore

Clear CTRONICS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CTRONICS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CTRONICS.

Fix CTRONICS unable to contact server/ CTRONICS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CTRONICS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CTRONICS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CTRONICS on android.

Solve CTRONICS black/white screens issue on Android:

Follow the CTRONICS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at James Lee, developers of CTRONICS.