CTRONICS app not working? crashes or has problems?

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122 User reports:
App has problems
 User reports 122

⚠️ Most reported problems ⚠️
Login
37.9%

Not working
19.7%

Connection
18.2%

Crashes
9.8%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 10 Reported Issues:

B
Brillon 2024-12-07

bonjour ma camera ctronics pro déclenche une alarme lorsqu'il pleut

T
Tasos Loucaides 2024-10-05

I bought 4 Ctronics cameras about 6 months ago...I installed the three and left one as spare.. Last week after an online issue I deleted the Ctronics app and since then my nightmare started. None of the four can be RESET....all I hear is the ringing Ding-Dong and all trials to configure and connect to WIFI fail.. I followed written instructions by the Ctronics technicians...I tried the Bluetooth ....the scanning....the manual....the sound...ALL available methods...all FAIL. the main issue I believe must be the malfunction of the RESET button. NOW i HAVE 4 DEAD CAMERAS and I wait to hear from seller to find a solution

K
Keith 2024-01-02

Ctronic Pro will not connect to more than one device phone or tablet

J
JOHN BLOOR 2023-10-13

i am trying to share with a relative but when i press the share button i get network error ?

⚠️ Troubleshoot | Report Issue ⚠️
J
John Payton 2023-08-05

Problem connecting camera to wifi. Will not scan qr code, will not connect to 2.4g network.

D
David Richmond 2023-06-23

My camera drops connection every 3 minutes or so. I have to re start it again.what are the recommended frame rate settings please?

R
Roy 2023-04-11

Cannot download the app for my iPads

T
Tye 2023-04-02

I cannot get the app to download on my iPhone

B
Brian Wilson 2023-02-08

Hi I’m not getting alerts from my cctv Thanks Brian Wilson

⚠️ Troubleshoot | Report Issue ⚠️
W
Wayne 2022-07-13

My ctronics camera is not working , it rings a couple of times every 15 seconds constantly, I tried on and off and reset but still rings

Showing 1-10 of 10 reported issues:

Have a Problem with CTRONICS? Report Issue




Common CTRONICS Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. CTRONICS iPhone Issues and Solutions

  2. CTRONICS Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: 2506315354@qq.com

Website: 🌍 Visit Ctronics Website

Privacy Policy: https://jp.ctronics.com/download/The-privacy-policy-0809-of-Ctronics-for-google.txt

Developer: Shenzhen C-tronics Co.,Ltd




‼️ Outages Happening Right Now

  • May 09, 2025, 08:31 PM

    a user from Mouy, France reported problems with CTRONICS : Login

  • May 06, 2025, 09:59 AM

    a user from Le Blanc-Mesnil, France reported problems with CTRONICS : Login

  • May 05, 2025, 08:49 AM

    a user from Vienna, Austria reported problems with CTRONICS : Connection

  • May 01, 2025, 06:58 AM

    a user from Salzburg, Austria reported problems with CTRONICS : Not working

  • Apr 29, 2025, 05:25 PM

    a user from Berlin, Germany reported problems with CTRONICS : Crashes

  • Apr 10, 2025, 07:24 PM

    a user from Ifs, France reported problems with CTRONICS : Login

  • Apr 01, 2025, 03:16 PM

    a user from Hervilly, France reported problems with CTRONICS : Not working

  • Mar 25, 2025, 08:19 PM

    a user from Houston, United States reported problems with CTRONICS : Not working

  • Mar 25, 2025, 06:39 AM

    a user from Montbrison, France reported problems with CTRONICS : Login

  • Mar 20, 2025, 07:31 PM

    a user from Hagen, Germany reported problems with CTRONICS : Login

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