Spring Health app not working? crashes or has problems?

Spring Health Status

Published by Spring Health, Inc on 2024-05-03

It’s important to us that your experience with Spring Health is simple,
convenient, and safe. Our new application improves how you access care, simplify
how you connect with care navigators, and enhance your scheduling experience.

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Common dislikes about Spring Health app

- App can be buggy and slow, especially when booking with a provider

- Some users have difficulty with the website version of the app

- Password entry does not allow symbols, making it difficult for some users to log in

- Assessments have a negative feel to them, with limited options for positive emotions

Have a Problem with Spring Health Mobile? Report Issue

Common Spring Health Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Spring Health app on iOS and Android devices. Solve all Spring Health app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Spring Health iPhone Issues and Solutions

Spring Health iOS app crashes, not working, errors
Spring Health iOS app network issues
Spring Health on iOS has black/white screen

Spring Health Android App Issues and Solutions

Spring Health has errors/crashing/not working
Spring Health server network connectivity issues
Spring Health has black screen

Spring Health iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Spring Health app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Spring Health app crashes or not working on Iphone (iOS):

Close and restart the Spring Health app on iPhone
Update Spring Health app to the Latest Version for iOS
Uninstall and reinstall Spring Health iPhone app
Update your iPhone to the latest iOS version

Fix Spring Health on iPhone unable to connect to server/internet connection issues::

To resolve Spring Health network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Spring Health black/white screen (blank screen) on iPhone:

Follow the Spring Health iOS app troubleshooting guide Here →

Spring Health Android App Issues and Solutions

Fix Spring Health not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Spring Health app issues:

Force Stop the Spring Health App
1. On android, goto "Settings" » click Spring Health app. » click "Force Stop".

Update Spring Health to the latest version on PlayStore

Clear Spring Health App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Spring Health app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Spring Health.

Fix Spring Health unable to contact server/ Spring Health internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Spring Health » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Spring Health » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Spring Health on android.

Solve Spring Health black/white screens issue on Android:

Follow the Spring Health android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Spring Health, Inc, developers of Spring Health.

100% Contact Match

Developer: Spring Health

E-Mail: [email protected]

Website: Visit Spring Health Website

64% Contact Match

Developer: Asset Health Inc

E-Mail: [email protected]

Website: Visit Asset Health Inc Website

About this app

Our new application improves how you access care, simplify how you connect with care navigators, and enhance your scheduling experience. It’s important to us that your experience with Spring Health is simple, convenient, and safe. Tools to tackle any obstacle - on-demand, bite-sized library of digital exercises for mental well-being. Access the Spring Health support hotline at any time. Schedule & request appointments in-app - we’re ready when you are. In-app and mobile notifications will help you to better keep track of your mental health journey.