Spring Health Mobile Reviews

Spring Health Mobile Reviews

Published by on 2024-10-11

🏷️ About: It’s important to us that your experience with Spring Health is simple, convenient, and safe. Our new application improves how you access care, simplify how you connect with care navigators, and enhance your scheduling experience.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
54.6%

😎👌🔥 Positive experience
32.9%

🙄💅🫥 Neutral
12.5%

~ from Justuseapp.com NLP analysis of 5,062 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides real content that users can learn from

- Has a format that is easy to use and navigate

- Can help users relax, focus, and stay grounded



Read 15 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Disappointed/ App need ALOT of work

2022-05-02

Happy to see Im not the only one having difficulty with both SpringHealth and the website version of Spring Health. I am new to SpringHealth , as my company just changed healthcare providers. I have not yet had my first session or my care call, so in regard to the quality of care their provides give I have no opinions yet. I remain hopeful as the negative reviews I’ve seen have only to do with the incompetence of SpringHealth . I find myself constantly waiting for things to load, if I select an option it often doesn’t do anything, I have attempted to complete my pre-session intake form several times and none of my information saves. Very frustrating to have so many obstacles to receiving mental health support.

App is definition of worst

2022-06-23

Just signing up with your corporate email is going to cause more mental stress

Gets in the way of getting help

2022-07-04

Really buggy and poor app that creates unnecessary friction when you’re trying to get help.

Doesn’t work for IOS

2022-08-05

Doesn’t load, just stays on the main picture nonstop, tried several times

Can’t Even Log In

2022-09-06

Can’t log in to, or stay logged in to, SpringHealth . Password that works on web is rejected in app. This is will probably lead to folks taking negatively impactful action, and is absolutely disgraceful in anything g that claims to be a mental health app.

Privacy policy accept fails - can’t use the iOS app

2022-10-07

I downloaded SpringHealth and tried to use it. Upon launch, it prompted to accept the updated privacy policy. After I tap accept, it says “graphQL errors: UpdateMemberPrivacyPolicyAgreedAtInput isn’t a defined input type ….”

What’s going on?

Hard to load

2022-11-08

Logging in is a nightmare many times it shuts down or stops working for no reason. Deleted app and reinstalled- hoping that fixes it.

poor design

2022-12-09

Password entry does not allow symbols. How am I supposed to log in?

Also, the assessments have a very negative feel to them, for instance they ask you how you’re feeling today and the only options available are negative and depressing. Maybe if the developers spent some time adding some positive elements then the experience won’t feel so awful.

Features Not Working

2023-01-10

I tried using the features but nothing came up I had to go to the actual website instead.

Definitely Does Not Work

2023-02-11

I just downloaded SpringHealth and none of the features work. I can schedule anything, can’t see any details. What a waste!? Website isn’t the best either. #annoyed

DO NOT USE THIS SERVICE

2023-04-01

Spring Health has good therapists and MDs, I had no problem with their staff or the support provided.

THIS SERVICE IS TIED TO YOUR JOB, IF YOU LEAVE YOUR JOB, YOU LOOSE YOUR THERAPIST.

Most US health plans are required to cover mental health services, find a therapist and/or phychaitrist outside of this system and develop a relationship with them. You can change your jobs and keep the relationhip, instead of throwing away all that work and starting over with a new mental health professional.

Love it

2023-05-03

i love the format app of SpringHealth but it can be buggy sometimes like when i click to book with a provider it takes foreverrr to load but w/out that issue it would be a 5/5

Great App !!

2023-05-14

I use SpringHealth everyday, helps me relax, focus and stay grounded. Would 100% recommend!

loved the moments section

2023-07-05

really cool. most apps usually just have the same breathing exercise but this one has real content that you can learn from

Anon
2023-02-21

This is a terrible service. Therapists don't want to join it because it has too many restrictions and doesn't pay enough. My employer recently switched to them and basically now I have to pay out of pocket to see the therapist I have been seeing for over 3 years because she says its a terrible deal to join them.



Is Spring Health Safe? 🤗🙏


Yes. Spring Health Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 5,062 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Spring Health Is 37.6/100.


Is Spring Health Legit? 💯


Yes. Spring Health Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 5,062 Spring Health Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Spring Health Is 51.9/100..


Is Spring Health Mobile not working? 🚨


Spring Health Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Spring Health Mobile? Post a Review




Features

Our new application improves how you access care, simplify how you connect with care navigators, and enhance your scheduling experience.

In-app and mobile notifications will help you to better keep track of your mental health journey.

It’s important to us that your experience with Spring Health is simple, convenient, and safe.

Tools to tackle any obstacle - on-demand, bite-sized library of digital exercises for mental well-being.

Access the Spring Health support hotline at any time.

Schedule & request appointments in-app - we’re ready when you are.

  Customer Service/Support
Developer:
Spring Health, Inc


Website: